Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,454 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing company, easy to order, super efficient posting . Really impressed”

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Posted 4 months ago

“1st time I've purchased from this company. Will definitely use again, kept well informed regarding delivery. Item arrived on time & was well packaged.”

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Posted 4 months ago

“Lovely bad, great for primary school”

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Posted 4 months ago

“I never recieved my item. Only has a tracking number for the country of origin, when it came to my country (Canada) the tracking number was no longer valid. Not sure if it’s a scam.”

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Posted 4 months ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order. Tracking suggests this has now been delivered. Please do not hesitate to contact us if you have any further concerns. We hope to have the opportunity to serve you again.

Posted 4 months ago

“My little Steiff dragon was delivered very quickly, well packaged and exactly as described. Toy Street had the most competitive price and the service could not have been better. All things considered, I am a very satisfied customer.”

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Posted 4 months ago

“Conform to my order , figs arrived in perfect condition ( shipped to France ).”

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Posted 4 months ago

“Very quick and helpfull”

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Posted 4 months ago

“Great store, first time I used”

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Posted 4 months ago

“I was advised after receiving my toy TY dog that the item was chosen at random even though it specifically said the name of the dog and a picture I was sent a completely different dog. I contacted customer services who said I could return for a refund (at my cost). I specifically wanted the dog in the picture as a back up replacement for my 2 yr old who is so in love with us particular TY dog so the random one I was sent is useless. Very disappointed by the clear misleading advertising of this product on the website. Do not purchase unless you want to be disappointed and out of pocket. AWFUL”

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Posted 4 months ago

We’re sorry that your experience wasn’t what you expected. Please know that we take your feedback seriously and are working to improve. If you need any further assistance, please don’t hesitate to contact our customer service team.

Posted 4 months ago

“i bought a toy for my granddaughter's birthday. It was quite a bit cheaper from Toy Street over purchasing from a well known online platform. The product arrived as expected and our granddaughter absolutely loved it.”

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Posted 4 months ago

“Very reasonablyy priced good quality toys. Yhey arrived fast and eco frirndly packaging too”

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Posted 4 months ago

“No update on order after order confirmation, order didn't arrive by delivery date on initial email. Order was only dispatched once chased up by email and social media. Response on social media was rude. Will not use again”

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Posted 4 months ago

We’re sorry your order arrived late. Unexpected delays can happen, but we’re working hard to ensure that your order is dispatched as soon as possible for you. Thank you for your patience and we anticipate hearing from you again.

Posted 4 months ago

“Speedy delivery, lovely toys”

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Posted 4 months ago

“My daughter loved the jigsaw for her birthday”

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Posted 5 months ago

“Very fast delivery and well packaged”

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Posted 5 months ago

“Good efficient service !”

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Posted 5 months ago

“Really pleased I have discovered this shop! My items were dispatched on the same date as ordering and arrived really quickly. Well packaged. They are both gifts so not yet used. Would definitely recommend.”

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Posted 5 months ago

“Came quickly and in good quality.”

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Posted 5 months ago

“Prompt delivery, the delivery charge was reasonable and the discount offered on what I purchased was very good”

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Posted 5 months ago

“Did the deal without problems but delivery was slow”

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Posted 5 months ago

Toy Street is rated 4.7 based on 6,454 reviews