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Tile Warehouse Reviews

4.6 Rating 556 Reviews
90 %
of reviewers recommend Tile Warehouse
4.6
Based on 556 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

I ran out of Light Grey Grout in the middle of a job, so I ordered another 3kg bag via the Tile warehouse website. At 00.25hrs the day after the order was placed I was notified by email that my package was on its way and amazingly it arrived at around 11.30 am the same morning, perfectly packed and in good condition. Tremendous service, competing with Amazon Prime, but without the subscription fee. Tile Warehouse is an excellent company to deal with and I would recommend them 110% to any potential client.
Helpful Report
Hi there! Thank you for your outstanding 5-star review! We’re absolutely thrilled to hear about your positive experience with our service and fast delivery. It’s fantastic to know that you would recommend us to others—your support means the world to us! If you need any further assistance or have any questions, please feel free to reach out. We look forward to helping you again in the future! Best regards, Roger Tile Warehouse Team
Excellent service
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Thank you for taking the time to write a review, about your experience with Tile Warehouse. We are so happy that you were impressed with the service we provided you with.
Great service, quick and easy to navigate website
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with our easy to navigate website and great quick service. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk
Really good speedy service!
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the speedy and good service we provide.
Good price of tiles, decent quality and delivery on the selected day free of charge!
Helpful Report
Thank you for taking the time to leave us such a great review! If you do need us then please do give our team a call or drop us an email.
First ordered a sample, loved it so I ordered what I needed.
Helpful Report
Thank you for your great review! If you do have any questions, please do give our team a call.
Very fast delivery,a beautiful selection of tiles.
Helpful Report
Thank you for the review, it really means a lot to us! If you do have any questions, please do call our team.
Was looking for tiles for the kitchen and had plenty to choose from. Pleased to see you could order samples, some of them free if you didn't want a full tile. Samples came very quickly and well protected. Good quality tiles and so have ordered enough to finish the kitchen
Helpful Report
Hi there! Thank you for your incredible 5-star review! We're thrilled to hear that you found plenty of options for your kitchen tiles and appreciated our sample ordering service. It’s great to know that the samples arrived quickly and in excellent condition. Providing high-quality tiles for our customers is what we strive for, and we’re excited that you found what you needed to complete your kitchen project. If you need anything else or have any questions, please feel free to reach out. We look forward to assisting you again in the future! Best regards, Roger Tile Warehouse Team
Great service, The free samples arrived very quickly. Unfortunately not the colour we required.
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am sorry to hear that your recent purchase, wasn't quite the colour match you had hoped for. If you require any further assistance, we we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk
Good quality tiles, very quick delivery, friendly driver 🙂
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that you were impressed with the quality of our tiles, delivery service and the courier providing the delivery. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk
The large sample was smashed on arrival insufficient packaging
Helpful Report
Thank you for the review. We do apologise for the damage. We have made contact directly with you to resolve the issue for you. Look forward to hearing from you soon.
Sample tile delivered quickly and exactly what I’m looking for.
Helpful Report
Thank you for the review, it means a lot to us! If you need any advice on your upcoming project, please do give our team a call.
Requested a sample which arrived within a few days, excellent service
Helpful Report
Thank you for your great review! If you do need any advice on your future project, please do give our team a call.
The tiles were of a good standard however the delivery driver was not very helpful. He basically dumped the tiles outside the door and drove off. Luckily there were workmen in the area who helped move the tiles to a more suitable place. I would recommend if the delivery is more helpful.
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse, I am sorry to hear that you were unhappy with the delivery service we provide. I will make note of your feedback and pass this to the relevant department. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk
The tiles arrived on time and in good condition. Kerbside delivery only which is understandable but would have appreciated more of a service and more comprehensive delivery updates.
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse, I am sorry to hear that you were unhappy with the delivery service we provide. I will make note of your feedback and pass this to the relevant department.
I sent for a sample sheet of mosaic , which came very quickly . Nice quality and good price
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Thank you for taking the time to write a review, about your experience with Tile Warehouse. As a company we always aim to provide great service. I am happy to hear your delivery arrived quickly and you were happy with both the quality and price.
Excellent, speedy service
Helpful Report
Hi Linda! Thank you for the fantastic 5-star review! We're so glad to hear that you experienced excellent and speedy service. Your satisfaction is our priority, and your kind words motivate us to keep delivering our best. If you need any further assistance, please feel free to reach out. We look forward to serving you again soon! Best regards, Roger Tile Warehouse Team
My order was for a very small number of tiles but nevertheless it was dealt with quickly and the tiles delivered on the date advised.
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse. I am happy to hear that your order has dealt with quickly and delivered on time. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk
Samples arrived super fast and very well packed.
Helpful Report
Thank you so much Sally for your 5-star rating! We are thrilled to hear that your samples arrived faster than expected and well-packed. We appreciate your feedback on our product and service! If you need to speak a member of the team simply give us a call on 0800 138 1668 or alternatively email customerservice@tilewarehouse.co.uk. Thanks again for the review. Kind regards, The Tile Warehouse Team
Brillant fast response to my order.
Helpful Report
Thank you for taking the time to write a review, about your experience with Tile Warehouse. As a company our aim is to always provide excellent customer service to our customer’s, so it is great to hear that you were happy with the service we provided. If you would like to contact us with any further information, we can be contacted on 0800 138 1668 or via email at customerservice@tilewarehouse.co.uk
Tile Warehouse is rated 4.6 based on 556 reviews