Service was awful. Selected delivery day as Thursday. Heavy pallet delivery so need to be at home as drop off is kerbside only. Waited in all day. Nothing. Called them and was told there was a logistics issue that they'd known about all day but no one had thought to update me. Was promised Friday morning delivery instead. Morning slot missed. Delivery arrives at 12.35. WRONG tiles - order picking messed up at warehouse! The was promised Saturday morning. Waited in all morning. Nothing. No way to chase until Monday morning. Correct tiles finally arrive on FOURTH DAY of waiting at home for them. The only compensation I was offered for this wad refund of delivery fee, which I had to ask for - was not openly offered. The logistics chain Tile Warehouse use seems to be full of sub contracting out and very messy so I would avoid the risk of you are unable to easily be at home for days on end waiting for delivery. Also, see photo of how the first (incorrect) delivery arrived to me. FRAGILE tiles!