Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.86

4.9 Rating 1,629 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 22nd February 2025

Sami Siddiqui

Thomas Bird London 5 star review on 14th February 2025

MATTHEW SCOTT

Thomas Bird London 5 star review on 11th February 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products…great service”

Helpful Report

Posted 1 year ago

“I had a query before committing to the purchase, left a voice message of my enquiry, & was called back within 30mins by an employee Sam. Whom from that point she was super helpful & erased any doubts, I received my goods the next day on the Eve of my event totally down to Sam's efforts.”

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Posted 1 year ago

“Fantastic Memphis boots only surpassed by the incredible service ordered 345 pm arrived 9 am next day Lady on the phone is a credit to your company I ordered a size 11 normally a 10 The extra size was needed”

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Posted 1 year ago

“Service was excellent. Kept me up to date through out the whole shipping process. Greatly appreciated”

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Posted 1 year ago

“Just arrived second pair of shoes Hampton blue suede. Stunning shoe. Runs a little big. Customer service does not get better. Sent back and exchanged for smaller size and received replacement within several days. Purchased and worn some expensive shoes in my life time. TB shoes. Are the greatest bang for the dollar. Quality of both pair exceed my expectations not to mention outstanding customer service. Emphasis added.”

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Posted 1 year ago

“Wonderful shoes quickly delivered, first class service”

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Posted 1 year ago

“I have purchased 4 pair of shoes in the last two weeks. I plan to buy 2 more pairs before the year's out. You’ve got some good-looking stuff!!! Great quality, and very fashionable. I have a couple of executive buddies and ball player friends that have asked me where I picked them up!! I’ve recommended your products! Super impressive… I will be back!!!! great product...”

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Posted 1 year ago

“The customer service at this company is outstanding.”

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Posted 1 year ago

“I have to return the shoes for a larger size. Service has been excellent!”

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Posted 1 year ago

“Very kind and helpful representatives! I was even offered to get my cobbler work reimbursed. My only minor complaint is that the responses aren't always timely.”

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Posted 1 year ago

“Good customer service and delivery. Although the box (actual shoe box) was pretty beat up upon arrival.”

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Posted 1 year ago

“Very straightforward and easy ordering process”

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Posted 1 year ago

“I love the shoes and this is my 3rd pair. Every transaction is seamless and fast. I doubt I could order and receive something in the US any faster than I get these from the UK.”

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Posted 1 year ago

“I love that the express shipping really worked. I had a deadline and the shoes shipped immediately and arrived before the date! That in and of itself was a huge bonus.”

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Posted 1 year ago

“I have 5 pairs now. But the Benson whole cut doesn't crease as easy as the others I've purchased. I've had the tan while cuts since Oct 2022 & they barely have a crease at the toe. Make all your shoes like this!”

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Posted 1 year ago

“One of the best companies I've ordered shoes from. The website is intuitive, product offerings are fantastic, and the quality of the shoes I received is out of this world, simply amazing! Very satisfied and will buy from them again.”

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Posted 1 year ago

“Thoroughly enjoyed the experience”

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Posted 1 year ago

“Excellent turn around time. I was impressed with the speed in which I received my order.”

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Posted 1 year ago

“If you want it faultless, then I recommend to you Thomas Bird. It came well packaged and as described. I ordered 43UK but I had to return in exchange for 44 because it was a bit tight on my foot bridge. The whole process was excellent.”

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Posted 1 year ago

“Great, fast shipping and clear products.”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,629 reviews