The Stem Reviews

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

How quickly does The Stem resolve customer queries?

Helpful Report

(11 months ago)

Greater than 57% of reviewers feedback is The Stem resolves customer queries within an hour.

Helpful Report

(11 months ago)

98.32%

Industry Average

“ Good service. Sorted a glitch in the order in process very quickly. ”

- Stephen Sanderson

“ Excellent service and beautiful plants ”

- Patricia Gurnett

“ Plants delivered by The Stem have been consistently beautiful and delivered on-time. Their customer service has been outstanding. I appreciate this greatly because I’m ordering from outside the country for relatives in the UK, and they always make it very easy. My thanks to The Stem, I’ll definitely be using you again. ”

- Anonymous

The Stem Reviews

Customer Service - Good