The Stem Reviews

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

How does The Stem deliver? How long does The Stem take to deliver? Does The Stem deliver on time? How is accuracy and good condition of items delivered by The Stem?

Customer Service

How can I contact The Stem? How quickly does The Stem resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Stem.

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Got a Question?

Ask a question regarding The Stem

What's your name?

What's your email adress?

I purchased a steam gift card online to day and the code will not work

Helpful Report

Asked by Kathleeen Harby (2 years ago)

The Christmas trees look great and I can see there is an offer on them currently. How are the trees delivered? Do them come in a pot already? Thanks

1 Helpful Report

Asked by Nirja (3 years ago)

Hi Nirja, Thanks for reaching out to us about the trees. So glad you are interested in these. Yes, we are offering a discount currently on certain orders. Please drop us an email at info@thestem.co.uk and we can follow up with you :) Best Wishes, Lana