Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,061 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,061 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Order on time & no broken or defects excellent service 👍”

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Posted 1 month ago

“Friendly and efficient staff”

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Posted 1 month ago

“I ordered four tile samples in one delivery. All delivered rapidly and safely at no charge. I subsequently called to clarify details on the tiles needed and got a good clear response.”

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Posted 1 month ago

“Good delivery time. Love these tiles. Unfortunately two of them are chipped.”

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Posted 1 month ago

“Happy with the tiles but not with customer service. Delivery guy had no manners and why do we pay a delivery fee if they’re going to leave the items this far from the house? Wouldn’t even put it near the gate even though he had a trolley do the work for him. Was clearly annoyed when I wouldn’t keep the pallet too and that I’d asked him to take it with him. Great tiles but would be reluctant to recommend based on delivery staff.”

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Posted 1 month ago

“Tile were delivered on time and in good order. Thankyou!”

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Posted 1 month ago

“Fast efficient service”

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Posted 1 month ago

“Excellent customer service. Tile initially delivered got damaged during transport and when I complained it was immediately addressed and I was sent a replacement day after. Also refunded the money I paid for next day delivery. Tile quality was good. Thanks for the prompt service.”

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Posted 1 month ago

“I have given 5 stars because of the fast and efficient service that you provided, and the ease of ordering and payment online. However, the delivery company that you use let you down. Even though my wife and I were home to take the delivery, we were unaware that they had been delivered until my wife received a email. The driver didn't bother knocking our door, in fact he didn't approach the door or even come onto our driveway. He was caught on a Ring doorbell leaning over our fence from the road, and deposited the heavy box of tiles on a old bird bath that had plants growing in it, squashing the plants. My wife complained to the delivery company by email and she never received a response from them.”

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Posted 1 month ago

“Fast delivery - very well packed!”

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Posted 1 month ago

“very efficent system to order sample tiles”

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Posted 1 month ago

“Excellent experience - fast and efficient!”

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Posted 1 month ago

“Good communication. Prompt delivery and grout just as we ordered.”

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Posted 1 month ago

“Tiles as described and just what I needed. Quick delivery and well packaged”

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Posted 1 month ago

“Fast delivery, a great sample tile”

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Posted 1 month ago

“The Tile Experience were fine, good communications etc. The lack of the final star is down to their carrier APC being a day late delivering”

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Posted 1 month ago

“Excellent service and prompt delivery. Makes a nice change to call a company that answers the phone quickly.”

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Posted 1 month ago

“Very pleasant to deal with and if u need to delay or check delivery, then there is a person one can deal with. Thank you”

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Posted 1 month ago

“I ordered a Sample which was dispatched same day and delivered quickly by Royal Mail. Nice Quality Tile, but sadly not the thickness I need. Maybe this could be added to the dimensions on the website?”

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Posted 1 month ago

“A very small order but very fast and efficient service. Competitively priced.”

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Posted 2 months ago

Tile Experience is rated 4.8 based on 2,061 reviews