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Tile Experience Reviews

4.8 Rating 2,093 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,093 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Anonymous
Anonymous  // 01/01/2019
I’m still waiting for an explanation as to why I only got half my order or indeed a refund!!?
Helpful Report
Posted 4 years ago
Sincere apologies with regards to the delay in getting back to you regarding this. I am glad that the issue is now sorted. Thank you for your cooperation during this difficult time.
Posted 4 years ago
No delivery tracking info provided, item just turned up, & delivery costs for a small item were high. Fine otherwise.
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Posted 4 years ago
Easy ordering process and prompt delivery with a 2hr time slot. Despite the present Covid 19 problem, a trouble free transaction.
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Posted 4 years ago
Excellent products and service - would recommend this company.
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Posted 4 years ago
Fantastic product, easy to order and super fast delivery. Would definitely use again
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Posted 4 years ago
I was very impressed with the speed of delivery for my order
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Posted 4 years ago
The company was very professional! They have an amazing stock of ready to collect tiles which is so helpful when you need to get a job done!
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Posted 4 years ago
Nice people excellent service
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Posted 4 years ago
A good service and reliable but delivery a bit expensive,
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Posted 4 years ago
Very quick delivery. Bought Ardex epoxy grout. Product as described. Well done.
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Posted 4 years ago
The products I purchased external grout and adhesive arrived the next day as promised and the quality was very good. They bonding strength has renovated my slate patio well sticking solid some loose tiles and the grout worked brilliantly securing the rest. Good as new again. Thank you for the service.
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Posted 4 years ago
Packaging could have been better. The bag of grout was split on arrival.
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Posted 4 years ago
Super quick and efficient - much appreciated in these difficult times
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Posted 4 years ago
Having ordered just before the lockdown I was expecting my delivery to be delayed or cancelled but it still arrived within two days. Thank you so much, really appreciated.
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Posted 4 years ago
Excellent service with everything going on in the world. Ordered on Monday night at 9PM and was delivered on Wednesday morning and 8AM.
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Posted 4 years ago
Bought a shower niche on the first day of Corona lock-down and assumed that it would be delivered in weeks. On the promissed day, (2 days later) it was hand delivered by what I am guessing was an employee from the shop. Very impressed. I have found a lot of great material and advise on the web site and would have bought if I didn't already have the rest. Wish you all the best.
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Posted 4 years ago
Excellent all delivered on time and in good condition
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Posted 4 years ago
Excellent products, great service as well 👍
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Posted 4 years ago
The grout I ordered came the next working day
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Posted 4 years ago
As a trade customer I’ve used this company many times over the years. To date I’ve been very impressed with their timely deliveries and product range, and have never had any problems. As wet room suppliers they are always on my shortlist.
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Posted 4 years ago
Tile Experience is rated 4.8 based on 2,093 reviews