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Tile Experience Reviews

4.8 Rating 2,127 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 2,127 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

I placed an order for 40 external tiles ,they arrived in cery good time but unfortunatly 16 of the tiles were chipped possibly in transit,i called Tile experience who offered to replace the tiles, with no fuss ,no questions and i received the replacement tiles within 5 days. Brilliant service would definitely use again .
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Posted 4 years ago
All i can say in the present situation ref Covid 19 this was a super fast delivery from time of ordering to receiving the tiles.
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Posted 4 years ago
Excellent service. Only wanted 5kg but they had not got the two 2.5kg bags I ordered so they sent me a 10 kg bag. Initiative which enabled me to finish the job.
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Posted 4 years ago
I ordered online only for 12 terracotta bull none tiles. The next day I realised I needed 2 double bull nose ones so rang to alter the order if possible but all operators were busy, left a message for call back but in my experience this does not always happen. Within an hour I was contacted and added the extra tiles I wanted. It’s great to see even a small tile order was regarded as important Well done tile experience
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Posted 4 years ago
Very easy to use, and quick delivery - thanks!
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Posted 4 years ago
Excellent experience - help provided online, delivery was quick and efficient and the product was exactly what we wanted.
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Posted 4 years ago
This is the first time I have used tile experience and I will certainly use them again. Very easy to order online and they also kindly accommodated an adjustment to my order, When I realised I wanted more bags. Ordered on a Friday afternoon. With Delivery expected Tuesday. Arrived Monday morning on a pallet perfectly packed and wrapped. If only all online purchases were this easy. Thank you!!
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Posted 4 years ago
Good service thanks
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Posted 4 years ago
Great price and delivered fast. Would recommend
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Posted 4 years ago
Great, just what I wondered and arrived very promptly.
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Posted 4 years ago
We looked at many quarry tiles and these seemed very good value for money. They arrived very quickly and we are delighted with the quality. Highly recommended.
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Posted 4 years ago
Verry happy with the tiles purchased and delivered on time, one tile was broken but that was caused by a pallet falling onto the pack as it was getting off loaded, just one of those things. would happily buy from this company again.
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Posted 4 years ago
Great service and really nice people to deal with.
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Posted 4 years ago
I was looking for some tiles to do a small job in my utility room. I came across your website online and given the price and the delivery time expected I was happy to purchase from your great website.
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Posted 4 years ago
Great price, great service, good comms with James and a lovely delivery driver. What more could you want. Thanks.
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Posted 4 years ago
Very prompt delivery and excellent customer service. Item damaged during transit, sorted with the upmost efficiency and courtesy. Definitely recommended. Neil Longley
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Posted 4 years ago
Thanks for the great service. One way to make it better would be to offer a tracking service.
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Posted 4 years ago
I ordered 2x1Ltrs of Lithofin "Cement-Away" - delivery was extremely quick. I have been amazed at how well the product removes mortar from the face of bricks - truly wonderful. Dennis Anderson - Hereford. 08 June 2020
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Posted 4 years ago
Ordered twice due to a miscalculation on my part. Both deliveries were very quick and very well packaged. Will use this company again and would definitely recommend them
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Posted 4 years ago
Requested a sample tile for the front of our apartments, didn't arrive, rang them & they sent another (fault of Post Office) really went the extra mile to get the sample to me - tile is excellent for our needs will place order for 100's next week
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Posted 4 years ago
Tile Experience is rated 4.8 based on 2,127 reviews