The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,392 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,392 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straigh forward purchase. Excellent price. Friendly and helpful staff.”

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Posted 5 years ago

“Friendly and helpful service. Product looks great and Polly couldn't have been more helpful”

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Posted 5 years ago

“Second time we have purchased from The Appliance Depot and find all the staff very friendly and helpful. Will definitely be back!”

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Posted 5 years ago

“Really impressed, thank you Shannon, polite, caring, courteous, professional. This was very easy. I went with your company because there was a quick response, unlike another company I emailed 3 times asking questions, they didn’t reply! Their loss!”

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Posted 5 years ago

“Many companies receive good reviews when things go well. When things don’t go well, especially when it is due to circumstances beyond reasonable control, The Appliance Depot step up to the plate. Extremely reliable, well intentioned and efficient. Highly recommended !and trustworthy.”

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Posted 5 years ago

“Excellent, speedy service. Thank you.”

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Posted 5 years ago

“Washing machine was a bargain, saved about £70 for minor damage that was barely visible ,and less than that described. 2 minor issues, the inlet pipe didn't arrive and I couldn't wait for it to be sent- it would have arrived the following day. I asked for a very small refund to cover parking and cost of buying an inlet pipe so that I could use the machine the day it arrived- this was given without any hassle. Delivery worked well but only because I was in. I was advised I would get a phonecall an hour beforehand which meant I could go to work and get back in time for delivery. I didn't receive a call and the delivery man had no reference to one on his delivery sheet. The website mentions a £50 fee if an item has to be delivered a second time. It may be worth clarifying if you would incur a charge if the same happens again. It was quick and easy to contact customer service and they were very helpful.”

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Posted 5 years ago

“Many thanks for the delivery of De Dietrich oven, class item. Your driver was most friendly and helpful, a real g P.S. The place to come for quality products at great prices.”

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Posted 5 years ago

“Aakash in the warehouse was tremendous , a great help , and a no rush approach to selling 4 items for our new kitchen. thanks”

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Posted 5 years ago

“great service. cheap products, saved a fortune”

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Posted 5 years ago

“Great products, very competitively priced. Excellent customer service.”

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Posted 5 years ago

“Excellent communication and very helpful. Very pleased with my purchase-exactly as described if not better. Good price and fast friendly delivery. Will use again”

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Posted 5 years ago

“I found your member of staff kind, considerate and helpful. Thank you.David Van”

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Posted 5 years ago

“Smeg fridge freezer, even better than described. Damaged plastic door shelf replaced in days,no fuss. Delivery was efficient, on time and by very helpful guy. This was our first purchase from The Appliance Depot, sure it won't be the last. Thanks. J and J Monmouth.”

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Posted 5 years ago

“I have shopped at the appliance depot many times over the last few years and have always found quality produces at very good prices”

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Posted 5 years ago

“THE STORE WAS GOOD! BUT THE DELIVERY DRIVER WAS SUPERB AFTER OVER 50 YEARS IN RETAIL I RATE YOUR DRIVER AS AN ASSET TO YOUR COMPANY”

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Posted 5 years ago

“brilliant service cant fault anything”

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Posted 5 years ago

“A massive thank you to Andy, he is an excellent member of your staff. From his arrival to his departure the most understanding person. He assessed the way to getting the SMEG fridge freezer into my property and with his calmness and positivity he managed to get the fridge into the correct area and even cleared away all the packaging. I can’t thank him enough, definitely a big asset to your company. A big THANK YOU Andy. Best wishes Christine Zeraati”

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Posted 5 years ago

“Washing machine just delivered, Andy couldn't have been more helpful or polite, great to see someone who enjoys his job; a credit to the company.”

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Posted 5 years ago

“simply the BEST!!!!! from my very first contact to the delivery of my purchase every thing was first class, including the Delivery driver!!!!!v on time polite and very help full, my compliments and thanks and I spent 30 Years in the retail trade trying to achieve the level of customer service YOU PROVIDE . Thank you they should be 5 GOLD STARS !!!!! Edd Sutton-jones .”

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Posted 5 years ago

The Appliance Depot is rated 4.6 based on 1,392 reviews