The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,385 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,385 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks for the delivery of De Dietrich oven, class item. Your driver was most friendly and helpful, a real g P.S. The place to come for quality products at great prices.”

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Posted 5 years ago

“Aakash in the warehouse was tremendous , a great help , and a no rush approach to selling 4 items for our new kitchen. thanks”

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Posted 5 years ago

“great service. cheap products, saved a fortune”

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Posted 5 years ago

“Great products, very competitively priced. Excellent customer service.”

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Posted 5 years ago

“Excellent communication and very helpful. Very pleased with my purchase-exactly as described if not better. Good price and fast friendly delivery. Will use again”

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Posted 5 years ago

“I found your member of staff kind, considerate and helpful. Thank you.David Van”

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Posted 5 years ago

“Smeg fridge freezer, even better than described. Damaged plastic door shelf replaced in days,no fuss. Delivery was efficient, on time and by very helpful guy. This was our first purchase from The Appliance Depot, sure it won't be the last. Thanks. J and J Monmouth.”

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Posted 5 years ago

“I have shopped at the appliance depot many times over the last few years and have always found quality produces at very good prices”

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Posted 5 years ago

“THE STORE WAS GOOD! BUT THE DELIVERY DRIVER WAS SUPERB AFTER OVER 50 YEARS IN RETAIL I RATE YOUR DRIVER AS AN ASSET TO YOUR COMPANY”

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Posted 5 years ago

“brilliant service cant fault anything”

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Posted 5 years ago

“A massive thank you to Andy, he is an excellent member of your staff. From his arrival to his departure the most understanding person. He assessed the way to getting the SMEG fridge freezer into my property and with his calmness and positivity he managed to get the fridge into the correct area and even cleared away all the packaging. I can’t thank him enough, definitely a big asset to your company. A big THANK YOU Andy. Best wishes Christine Zeraati”

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Posted 5 years ago

“Washing machine just delivered, Andy couldn't have been more helpful or polite, great to see someone who enjoys his job; a credit to the company.”

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Posted 5 years ago

“simply the BEST!!!!! from my very first contact to the delivery of my purchase every thing was first class, including the Delivery driver!!!!!v on time polite and very help full, my compliments and thanks and I spent 30 Years in the retail trade trying to achieve the level of customer service YOU PROVIDE . Thank you they should be 5 GOLD STARS !!!!! Edd Sutton-jones .”

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Posted 5 years ago

“Great price, item as described and the delivery guy needs a gold medal. Already looking for my next bargain.”

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Posted 5 years ago

“Excellent customer service! Based in central Scotland, so unable to view the item before buying, it was a bit of a risk ordering a fairly expensive induction hob from The Appliance Depot. But with a potential saving of several hundred pounds, it was worth taking the chance. I have to say the experience has been excellent with a level of customer service far above what we expected. The hob itself is in perfect condition. Although described as having 'surface scratches', I've yet to find any. Communication has been great. From the initial call querying the ordering process, to the delivery arrangements and email updates. And when we discovered a couple of minor parts missing, they were immediately ordered directly from Neff and couriered to us, without question. Overall The Appliance Depot is Highly recommended and we will definitely be ordering from them again!”

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Posted 5 years ago

“Absolutely delighted with the Smeg sink which arrived today, extremely well packaged. Will definitely be checking your website again when I'm next looking for appliances. Sincere thanks to Steph and all concerned.”

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Posted 5 years ago

“Excellent service, will definitely recommend.”

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Posted 5 years ago

“Amazing company to use very friendly and reliable and very well priced appliances I Will definitely be using this company again! Lisa”

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Posted 5 years ago

“Bought a new Panasonic washing machine from this company at near on half price, the delivery was quick and the driver helped us out loads in getting the appliance into our wash room...it’s now been running for 6 months perfectly. One very happy customer here 👍”

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Posted 5 years ago

“Whilst giving a 5 star rating for telephone assistance, in particular to cancel my order through ebay with a delivery charge and order directly over the phone with yourselves a and free delivery, I have a footnote. Initially I phoned re a De Dietrich cooker hood DHD1129W and the meaning of ICS in the description, but you were not able to successfully answer my question. I have since researched the product and found the meaning is Intelligent Control System meaning the hood will activate automatically when the hob is used......exactually what I was hoping for and would have been so helpful if your sales staff had this information. All this aside I am already recommending you to friends because I was pleased with the friendliness of staff, the price I paid and having found your company for future purchases. Delivery pending for July 11th.”

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Posted 5 years ago

The Appliance Depot is rated 4.6 based on 1,385 reviews