TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,230 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,230 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good morning, thank you for your message and for asking if I liked the order. Unfortunately, it hasn’t arrived yet, as it’s not as fast as I had hoped. I’m in Italy and still waiting for any updates, but the order hasn’t arrived so far. Once it does, I will share my feedback. Thank you!”

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Posted 4 months ago

“Beautiful scarf, thank you. Soft and luxurious and gorgeous colours. The scarf arrived safely and quickly too. A perfect present!”

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Posted 4 months ago

Thank you for your review! We appreciate all customers feedback. So glad to hear you are happy with your purchase!

Posted 3 months ago

“Brilliant blankets- quality, colors and absolutely competitive pricing makws them hard to beat! Prompt delivery is a huge advantage too!”

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Posted 4 months ago

Thank you for taking the time to leave a review. So pleased to hear you love your blankets!

Posted 4 months ago

“Really pleased with the scarf I purchased as a Christmas gift. It looks beautiful and feels so soft. Fabulous quality and very well presented in the box it arrived in.”

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Posted 4 months ago

Hi there! Many thanks for your lovely review! We are pleased to hear you are enjoying your purchase from TBCo! Warmly, Team TBCo

Posted 3 months ago

“I had to pay additional postage before I could receive my surprise gift from my niece. Just making you aware, for future orders.”

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Posted 4 months ago

Hi there, Thank you for taking the time to leave a review. I'm so sorry to hear you had to pay additional postage. The only time we would expect additional charges is when shipping to Canada or ROW such as Iceland, as we do not cover the duties and taxes. But all UK and EU orders, should not be expected to pay any additional costs outside the shipping fee. Please contact us with your order number and we can hopefully resolve why you were charged additional postage. Warmly, Team TBCo

Posted 4 months ago

“Beautiful well made scarfs. Keep you warm.”

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Posted 4 months ago

Thank you for your lovely review! We are glad you are happy with your TBCo product!

Posted 3 months ago

“Unfortunately I didn't have a great experience. I ordered the PJs, sized down as the site advised but still FAR too big. As TBCo use Evri as their delivery partner, they haven't been able to deliver anything to me for 2+ years, I upgraded to the next day delivery. That was a joke! I ordered on a Thursday evening so as they don't deliver on a weekend it took to Monday for the order to arrive! Then when I went to return it the site failed, it took a couple of days to get the returns label! AND from the returns email it looks like I won't get my next day delivery money refunded either, which wasn't cheap! Overall really disappointed with the service from a brand I thought was going to be good.”

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Posted 4 months ago

“It was great! I bought it for our 15yr old dog who needs a bit more warmth and extra comfort. He loves it!”

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Posted 4 months ago

Thank you for your lovely review! We are so glad to know you love your new pet blanket! Warmly, Team TBCo

Posted 4 months ago

“Lovely scarf with emboridery - beautiful quality and packaged well. A lovely gift for a friend”

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Posted 4 months ago

“I really love my new pyjamas! They’re really well made, thick and soft cotton, lots of pockets, a secure drawstring and elastic waist - everything i’ve been looking for! Delivery was quick too!”

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Posted 4 months ago

Hi there! Many thanks taking the time to leave us a review! We appreciate all customers feedback and we are very glad to hear you are happy with your purchase from TBCo! Warmly, Team TBCo

Posted 4 months ago

“Hello, I still haven’t received my order”

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Posted 4 months ago

“My scarf arrived on time, lovely fabric nice, soft and warm, it arrived beautifully wrapped.”

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Posted 4 months ago

Many thanks for leaving us a lovely review! We are pleased to know you are happy with your purchase with TBCo!

Posted 4 months ago

“Order arrived Monday, very quick shipping. I loved the triangle scarf, very soft and just the right size and warm. I'm thinking I might need a large one also.”

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Posted 4 months ago

Hi there! So pleased to hear you are enjoying your new triangle scarf! Warmly, Team TBCo

Posted 4 months ago

“Awful. Wrong order sent and contact about a pre paid return slow.”

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Posted 4 months ago

“Lovely soft triangular scarf. Can't wait to wear it. Looks like a quality item. Comes well wrapped to ensure it arrives pristine.”

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Posted 4 months ago

Hi there! We are so excited for you! Hope you enjoy your purchase with TBCo! Warmly, Team TBCo

Posted 4 months ago

“Lovely triangular scarf. Well packaged. Good communication”

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Posted 4 months ago

Many thanks for your review! We are pleased to know that you are happy with your new scarf and our customers service! Warmly, Team TBCo

Posted 4 months ago

“I bought your pyjamas for my daughter in law’s birthday. Although expensive, they are original, stylish and the cotton seems good quality. I was very pleased with them and hope that she will be too.”

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Posted 4 months ago

“Beautiful scarf, perfect Christmas gift for my daughter”

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Posted 4 months ago

“Returned the pyjamas unfortunately. They were a completely different colour in real life and the material was hard. Very disappointing, particularly given the price.”

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Posted 4 months ago

“Item arrived promptly”

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Posted 4 months ago

We are very glad to hear that you are happy with your order!

Posted 4 months ago

TBCo is rated 4.9 based on 7,230 reviews