TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,232 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product. I ordered two for Christmas presents. It’s a shame there is no option for them to be packaged separately as the packing is lovely and would have added to the gift experience, but I’ve had to take them out of the packaging to gift them to the two people”

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Posted 1 year ago

“Scarf smaller than I thought.”

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Posted 1 year ago

“I bought the lambswool baby blanket on sale. I have no complain about the silkiness of the blanket and it is very light. But the colour of the blanket is deeper than I saw online. I thought ok, it's my device that was causing the difference but I managed to recreate the same colour I saw online when I put the flash on my camera. That I am not happy with because even on a bright sunny day with lots of natural light in the room, the true colour is much deeper and not as appealing. For a discount item, it is good enough. Probably won't buy from this shop again.”

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Posted 1 year ago

“Lovely scarves, but the colour is a bit more muted than the photos. Quick delivery and packaging was really nice & environmentally friendly, no plastics which was nice”

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Posted 1 year ago

“I ordered a pair of cashmere and merino wool wrist warmers. They are beautiful- I already knew that they would be as I had been given some as a gift previously. I had bought these for a Christmas gift. The only disappointment was the gift box that they came in - hence 4 stars rather than 5. It was not the lovely perfectly sized gift box with tissue shown on the website. Instead it was much too big. The wrist warmers look lost in it and they are surrounded by paper straw. This really didn't show them off well at all. Consequently I will not be able to give the gift in the gift box provided.”

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Posted 1 year ago

“I have purchased 2 baby blankets and 3 recycled wool blankets for uni students. Excellent quality of all goods and superb service. Only complaint, ordering is difficult/ impossible by phone. Please add a mobile-friendly version for online shoppers on the go. Thank you, Margaret Mackenzie Bell.”

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Posted 1 year ago

“I recently purchased an XL Recycled Wool Blanket being the 2nd such blanket I have bought from TBC, the first being for my bed & the latest for my sofa. The blankets are super warm, luxurious quailty and whilst not cheap are good value. Delivery was very quick and the product was beautifully and responsibly packaged.”

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Posted 1 year ago

“Lovely soft blanket. Good wool material.”

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Posted 1 year ago

“Bought 3 small blankets in the sale which were a great price. I thought they would make great Christmas presents. They look great but don't want to take them out of the tissue paper as it has a sticker on it. The 3 blankets came in one box rather than 3 separate boxes. I think a box per blanket would be better if it is a gift and supply the sticker separately, in order to allow the item to be checked before being gifted. I thought it would be worthwhile posting this before others buy items as presents.”

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Posted 1 year ago

Hi, Thank you for your review! As a B-Corp company we strive to minimise packaging and waste, so we wrap each order, rather than each item in the order. The gift boxing section of our website allows you to choose one or multiple items to be gift boxed individually, perfect for gifting. Please don't hesitate to get in touch at hello@tartanblanketco.com if you have any questions! Warmly, Team TBCo

Posted 1 year ago

“Delighted with blankets and pleased to be part of your recycling scheme. Only disappointment was that I bought three blankets,each as gifts, and would have liked each to be wrapped separately in your nice green tissue with pink logo, instead of two being wrapped together. I am hardly likely to give two identical blankets as a gift!”

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Posted 1 year ago

“Nice colour and stylish. Careful packaging and timely delivery. stylish. The size was perfect. I wish the texture was smoother than what it is now.”

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Posted 2 years ago

“Cobalt houndstooth is darker than it looks in the photos. I wish the blue was brighter. Lovely size scarf and warm and beautiful nonetheless.”

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Posted 2 years ago

“The lambswool blanket is beautiful, soft and really good quality. It feel like cashmere. The colors are exactly as in the photo. My only disappointment is that it is much thinner than I expected. It is not thicker than a shawl. I am used to heavier and thicker woolen blankets.”

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Posted 3 years ago

Hello Zee, Thanks so much for taking the time to leave us such a great review! We totally agree, our Lambswool is so super soft it feels like such a luxury! The unique thing about our lambswool is that whilst it is nice and lightweight, the unique crimps in the individual strands generate air pockets that retain heat while repelling moisture, keeping you warm when you’re cool, and cool when you’re warm. Enjoy and Stay Colsie

Posted 3 years ago

“Lovely pet blanket. Soft beautiful colours & fits perfectly on the sofa !”

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Posted 3 years ago

Thank you for your review Shannon! I'm so glad your new blanket fits in so well with your sofa, perfect to snuggle up and stay cosy under.

Posted 3 years ago

“I love my picnic blanket and would definitely buy another product as they are excellent. The only reason it lost a star as I just wish the wool was sourced and proudly manufactured throughout the British Isles instead of India however I wish more companies in the UK would do the same.”

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Posted 3 years ago

Thank you for taking the time to leave your review Hearty Rose. I hope you get some lovely, sunny weather so you can have many picnics with your new blanket. We have a really handy blog post on why we no longer manufacture in Scotland here: https://tartanblanketco.com/blogs/tbco/why-we-no-longer-manufacture-in-scotland. This gives a really good insight into our manufacturing process :). If there is anything else you would like to know be sure to contact us at hello@tartanblanketco.com.

Posted 3 years ago

“This is the third baby blanket we have purchased and although we are very happy with the quality of the blanket, each time there has been an issue with the packaging. Plastic free packaging is important to us but unfortunately the box has always arrived quite battered and it means the product loses some of its quality :( For the price, I would expect a sturdier box. With this blanket, we ordered embroidery but didn’t want to unwrap the tissue paper and sticker to check it was all ok - maybe an idea to include the sticker still on a backing so that if it is a gift, the recipient wouldn’t be disturbing the wrap?”

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Posted 3 years ago

Thank you for taking the time to leave us your feedback Bryony. We are always looking for ways to improve our packaging and become more sustainable so we really appreciate your feedback on this. I will certainly be feeding this back to our warehouse and logistics teams to review our packaging processes and the gift boxes we use. I'm so glad to see you have came back to us for a third time and I really hope to see you back again in the future :).

Posted 3 years ago

“Very pleased with the service. Good quality product. Only issue is the colours on the website are not very true and description slightly misleading. Perhaps a small sample would help. We had to return ours for an exchange, the return process could be simpler. Otherwise very pleased”

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Posted 4 years ago

“The blanket arrived promptly and well packaged, I have not used the blanket yet as it’s for a throw on my new sofa which is yet to arrive.”

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Posted 4 years ago

Hello There, Many thanks for your review ;) We are sure it will look lovely on your new sofa ;) Warm Regards

Posted 4 years ago

“Beautifully presented hamper, just a shame that they had run out of several items in the Mothers’ Day box and couldn’t provide the hand tied dried flower bouquet that was displayed in the hamper in the advertising. Great delivery and customer service.”

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Posted 4 years ago

“The blanket is lovely and a good quality. The colours are not quite what I thought they would be. Service and delivery excellent. 4stars because of colours looks different from on the web site.”

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Posted 4 years ago

Thank you for your review Margaret. We try to take our photos in the best lighting to show the most true to life images on our website, but we will certainly be passing your feedback on to review this, thanks very much for letting us know. If there is anything else we can do to help be sure to contact us at hello@tartanblanketco.com.

Posted 4 years ago

TBCo is rated 4.9 based on 7,232 reviews