TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,224 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered a gift basket at short notice for a relative's birthday. The gift arrived within two days and during the pre-assigned delivery hour. The recipient was very happy, as am I! I also like the fact that no invoice details are included as a matter of course which makes gift-giving hassle-free. A great service.”

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Posted 3 years ago

Thank you so much for your review. What a lovely, thoughtful gift!

Posted 3 years ago

“I absolutely adore this company! I got a gift box from them and love everything in it! I then ordered more candles and shortbread. When I had a query about a product, the customer service were so helpful and friendly.”

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Posted 3 years ago

Thank you so much for such a wonderful review! I'm so glad we managed to help you :).

Posted 3 years ago

“100% recommend! Bought as a gift and now I’m jealous I don’t have one too, absolutely love it! Great quality and lovely packaging”

TBCo 5 star review on 18th February 2021

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Posted 3 years ago

What a lovely gift! Thank you so much for sharing your photos with us Natalie. I hope you manage to treat yourself to one soon!

Posted 3 years ago

“The quality of the hamper was excellent - my mother was thrilled with her scarf and monogram. Thank you so much - great products - great service and great delivery! Very impressive!”

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Posted 3 years ago

I'm so pleased your Mother loved her gift! Thank you so much for such a lovely review Joanna.

Posted 3 years ago

“I love it and it smells like childhood!!❤️”

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Posted 3 years ago

Aw I'm so glad our lovely blankets could take you back to your childhood and keep you nice and cosy :)!

Posted 3 years ago

“Great quality products and beautifully presented! The message on the card was hand written which makes it seem much more personal for a gift.”

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Posted 3 years ago

Thank you for taking the time to leave such a wonderful review Liz!

Posted 3 years ago

“Customer service is amazing and will help as much as possible, thanks for the great gift and all the help”

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Posted 3 years ago

Thank you so much for your lovely review Matt. I'm so glad we could get everything sorted for you, I hope your girlfriend loved her gift!

Posted 3 years ago

“Very efficient service, lovely soft scarf and cosy socks. My niece was delighted with her gift.”

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Posted 3 years ago

What a lucky niece to receive such a lovely gift! Thanks so much for your review.

Posted 3 years ago

“Perfect wedding present for a dear friend. Shipping was super fast, all the way to Australia and the embroidery looks amazing. Can't wait to gift it to keep the newlyweds warm and cosy!”

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Posted 3 years ago

Aw I'm sure they will love such a thoughtful cosy gift! Thanks so much for your review.

Posted 3 years ago

“We order a Build Your Own Gift Box For Him for a birthday gift. The box included a Buchanan Blue Tartan , mug and Book. The box is display beautifully, the tartan is stunning and good quality. Delighted with our purchase and very quick delivery. Will be ordering more gift set in the coming months. Brilliant service.”

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Posted 3 years ago

What a lovely birthday gift! I'm so glad to hear you'll be ordering again with us soon.

Posted 3 years ago

“Beautiful products and customerservice team that goes above and beyond!”

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Posted 3 years ago

Thank you so much for such a lovely review Matteo! I'm so glad we managed to go beyond your expectations.

Posted 3 years ago

“This is the first time I have bought from this company. The ordering process was good, well managed delivery and more important a highly delighted birthday girl!”

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Posted 3 years ago

What a lucky Birthday girl! I'm so glad she loved her gift. Thank you so much for your review Patrick.

Posted 3 years ago

“Superb. Excellent quality, speedy delivery and lovely presentation. I would certainly recommend and so would the recipient of the gift.”

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Posted 3 years ago

I'm so glad to hear your recipient loved their gift! Thank you so much for your lovely review.

Posted 3 years ago

“I recently purchased a bespoke gift box for my mothers birthday, this included a beautiful knee blanket which was personalised along with other treats. The quality and presentation was outstanding, the blanket was beautiful and very well made. My mother was totally over the moon with her gift and will cherish it forever.”

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Posted 3 years ago

What a lucky Mother you have! I'm so glad she's loving her gift. Thank you for such a great review.

Posted 3 years ago

“Once again a beautiful product, great packaging and presentation. wonderful seamless service”

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Posted 3 years ago

Thanks so much, it's always wonderful to hear.

Posted 3 years ago

“This special gift was received with great joy and appreciation. Thank you so much for providing such a beautiful blanket with really thoughtful extra touches.”

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Posted 3 years ago

It's wonderful to hear how much your loved one adores their gift. We know it's going to keep them nice and cosy.

Posted 3 years ago

“I sent the recycled knee blanket and a book to a dear friend. She was delighted, the blanket was soft, warm and comfortable. The packaging and presentation added to the gift. I also sent a thistle card and the little shortbread package was a nice touch.”

TBCo 5 star review on 16th February 2021

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Posted 3 years ago

Fantastic! We're so glad your friend loved her gift. Thank you for the review.

Posted 3 years ago

“Beautiful products, exceptional service and easy to use website. Thank you”

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Posted 3 years ago

Thanks so much Faye!

Posted 3 years ago

“I have been using TBCo. since last year. The lockdown made it difficult to buy "new baby" presents and the blankets and accessories were definitely the answer. Everyone I sent to really loved them and I've got lots of photos of the babies looking very happy cosy in their new blankets. I would definitely recommend this company, the quality and service are both excellent.”

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Posted 3 years ago

We know the last year has been difficult and sending some love has never been so important. I'm really happy to hear that your loved ones have adored their gifts. Thanks for your review Karen.

Posted 3 years ago

“I’m blown away by The Tartan Co’s customer service; it looked as if my order had gone missing somewhere - in these unprecedented times I did not mind, these things happen. I emailed The Tartan Blanket Co’s customer service just to see if they could help me figure out where the parcel was, they looked into it, and without hesitation sent me a new parcel as a rush delivery in time for Valentine’s Day. The blanket is lovely and of high quality, and will become a staple in the living room.”

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Posted 3 years ago

I'm so glad we were able to get that sorted out for you Rebecca. It's great to hear your replacement has arrived safe and sound too.

Posted 3 years ago

TBCo is rated 4.9 based on 7,224 reviews