TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,234 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the colours and it was well packaged with a sweet note.”

Helpful Report

Posted 7 years ago

Hello Jo! Thank you so much for your review. I'm delighted you are happy with you new order and loved our packaging - we do try! I hope we see you again soon, until then have a very Colsie Christmas and a Happy New Year! - Hayleigh

Posted 7 years ago

“I looked at several gift ideas while on vacation in Scotland, England & Ireland last spring but didn’t purchase because it was a 7 week adventure & I couldn’t carry it all over the place. I ordered the Clyde Tartan lambswool blanket as a Christmas gift for my brother & sister-in-law in Virginia & had it shipped directly to them. As I have not seen it, all I can comment on is the ordering & shipping. Ordering it was a breeze, the only difficult part was deciding which tartan I wanted - so many great choices. Shipping was extremely fast. The package arrived in great condition & only 60 hours after placing my order. I was stunned by the speed!”

Helpful Report

Posted 7 years ago

Hello Michael! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~ Alison

Posted 7 years ago

“The blanket is a present for my sister. It arrived beautifully wrapped in tissue paper, in a nice box with a little card and a little candy cane.”

Helpful Report

Posted 7 years ago

Hello there! Thanks so much for such a lovely review. I'm so delighted you love our packaging. We think it's so special parceling each order with such care and attention. It makes it so worthwhile when you let us know how much it was appreciated. ~ Rachel

Posted 7 years ago

“I placed an order from France and received it very quickly (4 days later). The blankets were sent in a very nice box and arrived in great condition. I am in love with my lambswool blanket: the color and pattern are great and it's really soft. But I can't say the same about the recycled wool one I ordered, I find I love the print, but I think it's not soft enough for my taste (but hey it's not the same price either so all in all...)”

Helpful Report

Posted 7 years ago

Hello there, thanks so much for taking the time to leave a review. It's lovely to hear your order made it to you so quickly. Just a tip on the recycled blankets as they soften with a wash. You can view more info in this blog post https://tartanblanketco.com/pages/care-for-your-blanket Hope that helps ~Rachel

Posted 7 years ago

“The product itself is great - really cosy, generous size and a great price - it makes a great gift. A couple of things weren't too slick on delivery - firstly the website featured a 20% off voucher code which wasn't valid. When I phoned up to check why it didn't work they said it had expired - but the website still gave the impression of the discount being valid. When I ordered two blankets, I was phoned up and told they were for collection from the factory, even though I had received an emailed that I was having them delivered to my home address. So customer services seemed not too slick overall. Lovely blankys though.”

Helpful Report

Posted 7 years ago

Hello Nadeeja, thanks for taking the time to leave us feedback. So sorry you didn't find our service so slick. It seems the code expired a few days before you'd tried to use it. We do offer a collection as so many of our lovely customers do like to visit us. As your order qualified for free shipping we were more than happy to correct this for you. Do subscribe to our newsletters to keep an eye on discounts. Hope to see you again ~Rachel

Posted 7 years ago

“Beautiful product, just as shown on the website.”

Helpful Report

Posted 7 years ago

Hello Thank you so much for taking the time to leave us areview! We love to hear you are pleased with your order. I hope we see you again soon ~ Rachel

Posted 7 years ago

“Prompt delivery, nicely packaged. Good product.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your order. I hope we see you again soon ~ Alison

Posted 7 years ago

“It came as described”

Helpful Report

Posted 7 years ago

So pleased to hear your blanket is with you. Thanks for taking the time to leave us a review ~Rachel

Posted 7 years ago

“Beautiful blankets, well packaged. Had our first one a year bought 2 more for gifts- didn’t realise they would come in one box and it was a bit battered when it reached us but still lovely items”

Helpful Report

Posted 7 years ago

Hi there, thanks for taking the time to leave us a review. Sorry to hear your box didn't reach you in a perfect condition. We use this to make sure your blankets arrive in perfect condition. We do also offer separate packing if you're wanting to use our boxes as gift wrap ~Rachel

Posted 7 years ago

“The present was fine.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us a lovely review! I hope we see you again soon ~ Alison

Posted 7 years ago

“Thank you - I am pleased with my purchase. I did however, expect the blankets to be a little thicker than they are - that would make them a little more cosy. Nevertheless, they are nice quality.”

Helpful Report

Posted 7 years ago

Hello Mary, Thank you so much for taking the time to leave us a review. We really appreciate it! We all wrap up in our recycled blankets here in our warehouse to keep us nice and colsie. I hope we see you again soon - Hayleigh

Posted 7 years ago

“I purchased the Robertson Ancient Hunting blanket. To start off, pros: -Soft -Vety warm and comfortable -Beautiful weave Cons: -If you're 5'11" or above, the blanket is barely going to cover you. Other than that, I'm very satisfied and exciting to purchase more blankets and scarves in the future!!”

Helpful Report

Posted 7 years ago

Hello Alex! Thank so much for taking the time to leave us a lovely review! We are so delighted to hear you love your new blanket and would use us again. Most people use our blankets as throws on their sofas or at the end of beds, it's so nice to hear it's getting used as a proper blanket, unfortunately they might be a little on the sort side for that . Of course if we can be of any help please just get in touch and we look forward to seeing you again soon ~ Alison

Posted 7 years ago

“Everything was perfect. Quick delivery and excellent qualitiy! Thank you very much! Günter Storf”

Helpful Report

Posted 7 years ago

Hello Günter! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blankets. I hope we see you again soon ~ Alison

Posted 7 years ago

“the blanket is soft and light and most important warm”

Helpful Report

Posted 7 years ago

Hello Christiane! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket. I hope we see you again soon ~ Hayleigh

Posted 7 years ago

“Lovely blankets in great colours - only reservation is width of 150 cm - would like to be a bit wider. This seems to be general. Why is it?”

Helpful Report

Posted 7 years ago

Hello Margaret! Thank you so much for taking the time to leave us such a lovely review! The size of our blankets are due to the width of the looms our weavers use, it's a standard size for them, I hope we see you again soon ~ Alison

Posted 7 years ago

“Blanket came quickly and was a beautiful as I thought it would be”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket. I hope we see you again soon ~ Alison

Posted 7 years ago

“Purchase arrived promptly.”

Helpful Report

Posted 7 years ago

Hello! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~ Alison

Posted 7 years ago

“great product. only complaint is that the package was heavily damaged upon receipt but the blanket itself remained unscathed. That's not really Tartan Blanket's fault but a comment to remind them on how well they need to package their product because the box was crushed and the outer courier bag was torn. Maybe it's just international shipments because this order was shipped to Canada.”

Helpful Report

Posted 7 years ago

Hello there, What a shame the box was damaged upon receipt. Thanks for taking the time to let us know so we can address this. Our boxes are just lovely and I know lots of people like to keep the blankets boxed to gift, which obviously you can't if damaged. Much appreciated and pleased you like the blanket ~Rachel

Posted 7 years ago

“My order arrived quickly with good packaging.”

Helpful Report

Posted 7 years ago

Hello there! So pleased you were happy with the box and beautiful blanket inside. I hope we'll see you again ~Rachel

Posted 7 years ago

“The blankets were in a box wrapped in tissue which I thought was delightful. They shall be a present to my nephew as car rugs. I shall think about having another look on your website as I would like a double bed size throw in more muted colours.”

Helpful Report

Posted 7 years ago

Hello! So pleased you were delighted with the box and how we package our beautiful blanket inside. We look forward to seeing you again soon, and help just ask ~Hayleigh

Posted 7 years ago

TBCo is rated 4.9 based on 7,234 reviews