TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,221 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,221 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely love the blanket and cushion. Quality is excellent.”

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Posted 8 months ago

Hi there, So glad to hear that you love your new TBCo pieces. Thank you for leaving a review!

Posted 6 months ago

“Love my new beanie and triangle scarf! So soft and warm. High quality.”

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Posted 8 months ago

Hi there, Thank you for taking the time to leave a review! We love hearing customer feedback. It's great to hear that you love your TBCo order. Team TBCo

Posted 6 months ago

“Thank you, beautiful wool throws and the XL is a perfect size - we love them thanks”

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Posted 8 months ago

Hi there, thank you for leaving a review! This is lovely to hear.

Posted 6 months ago

“Absolutely lovely quality scarf. The colour is perfect & it arrived quickly, beautifully wrapped. If anyone is after a gift idea, these would be perfect. I am going to order in a two tone colour next.”

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Posted 8 months ago

Hi Marta, Thank you for your positive review! We love to hear your feedback. It's lovely to hear that you are pleased with your new TBCo scarf.

Posted 6 months ago

“very nice articles”

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Posted 8 months ago

Thank you for your review! It's great to hear your feedback.

Posted 6 months ago

“Lovely colors and much softer wool than I was expecting. The large size makes it so cozy to use on the couch even with my little kids.”

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Posted 8 months ago

Hi there, Thank you for leaving a review! We love to hear customer feedback. It's lovely to hear that you are pleased with your new TBCo blanket.

Posted 6 months ago

“I thought I was buying a "Scottish" lamb scarf and I foolishly thought it was made in Scotland though the site does not mention where it was made. It was made in Inner Mongolia, China!!!! I could have just bought something similar on Amazon and paid a fraction of the price!”

Helpful Report

Posted 8 months ago

Hi there, All of our products are designed in Scotland but not woven here. Each product page states where the blanket, scarf or accessories etc are made to ensure people are aware that we do not manufacture within Scotland. To explain things better, please check out this article on our website from one of our founders as to why we no longer manufacture in Scotland - https://tartanblanketco.com/blogs/tbco/why-we-no-longer-manufacture-in-scotland It will help to shed some more light on the topic and explain what 'made in Scotland' actually means for such products (as it can be misleading on occasion), and explains why and how we chose the partners outside of Scotland that we work with to produce our beautiful scarves and blankets. Hopefully this helps explain things Warmly, Team TBCo

Posted 6 months ago

“Just adore the blanket ! It is so lovely soft and cosy .”

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Posted 8 months ago

Thank you for leaving a review, this is great to hear!

Posted 6 months ago

“Just bought my third TBCs blanket. Just love them, wash them in the gentle cycle and dry on a rack and they are as good as new.”

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Posted 9 months ago

Hi there, Thank you for taking the time to leave a review! It's lovely to hear that you are pleased with your blankets.

Posted 6 months ago

“I always love buying blankets and picnic blankets from the Tartan Blanket Co - such fantastic gifts for babies, weddings, birthdays etc.”

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Posted 9 months ago

Hi there, Thank you for leaving a review! its great to hear that you have loved your TBCo orders. Thank you for your purchases! Team TBCo

Posted 6 months ago

“I found the website a little fiddly when creating my bespoke box. But delivery was prompt and efficient. And most importantly, the recipient LOVES his tartan blanket and gifts - after a major op, just what qas needed to provide some comfort and cossetting”

Helpful Report

Posted 9 months ago

Hi there, thank you for taking the time to leave a review! So glad to hear your recipient loves their gift. Our team would really appreciate further details on your experience while creating a gift box, please feel free to email us at hello@tartanblanketco.com. We are always open to making changes and improving the online journey!

Posted 8 months ago

“Very cosy and beautiful colours”

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Posted 9 months ago

Thank you for leaving a review. This is lovely to hear!

Posted 6 months ago

“I cannot say enough great things about TBCO! I've ordered a few items from them and each one has surpassed my expectations by far.”

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Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you are enjoying your TBCo purchases.

Posted 6 months ago

“Lovely blanket, the colours are wonderful”

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Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear that you are enjoying your TBCo blanket.

Posted 6 months ago

“Beautiful scarves, and wonderful colours. Sadly let down by very ordinary customer service. On ordering I realised the postal address format had been adjusted by Shopify and was now incorrect. I immediately emailed the team — no more than ten minutes after my order — asking them to correct. A whole day later the order was sent and I received an email from Tara saying it couldn’t be changed as I’d already placed my order. Surely they could’ve changed the order after it was placed, unless they’d completely outsourced the whole process (ie. basically a drop shipper). Not hugely impressive for a shop claiming to be boutique and high quality. If you’re truly a boutique shop you should offer better customer service.”

Helpful Report

Posted 9 months ago

Hi Alex, Apologies we were unable to change the address on your order. Like mentioned on our website - order amendments are likely not possible as our warehouse team do work extremely fast, however we do try our best to make these changes when possible. Unfortunately your order had already been in our system for a hour before we were notified the address was incorrect by yourself. We can see your order was shipped early the following morning from when your order was placed and our team emailed the courier immediately upon finding the shipping address was incorrect. Our team appreciate your feedback and understand it can cause delays when changes such as these are not able to be made. However our Customer experience team is very small and sometimes are unable to get back in touch as quickly as we would like.

Posted 8 months ago

“Have two scarves now...and hankering after another neckerchief...”

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Posted 9 months ago

Hi there, Thank you for leaving a review, we love to hear customer feedback! It's great to hear that you love our products.

Posted 6 months ago

“I ordered dog blankets for two new additions to our family, and am delighted with my purchases. The blankets are soft, snuggly and beautifully made. They are washable - essential for the purpose, and of a generous size. They arrived very promptly and very well packaged.”

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Posted 9 months ago

Hi there, Thank you for leaving a positive review, your feedback is appreciated. We are so glad to hear that you and your pups love your TBCo pet blankets! Team TBCo

Posted 6 months ago

“We love these blankets! We have ordered two of them total and they are such a high quality and look incredible. I feel great knowing that it is being made in a way that considers the environment too.”

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Posted 9 months ago

Hi Mark, Thank you for leaving a positive review! We love to hear customer feedback. It's great to hear that you love your TBCo blankets.

Posted 6 months ago

“Love everything they sell, amazing quality scarfs and pjs.”

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Posted 9 months ago

Thank you for taking the time to leave feedback! It's great to hear that you are loving your TBCo pieces.

Posted 6 months ago

“Excellent service. I bought a blanket for my daughter’s birthday. It arrived in plenty of time and she was delighted. Apparently shops from TBCo herself. Thank you”

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Posted 9 months ago

Thank you for your positive feedback! It is lovely to hear.

Posted 6 months ago

TBCo is rated 4.9 based on 7,221 reviews