TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.90

4.9 Rating 7,177 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how TBCo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HELEN STILLIARD

Dorota Markowska

Sue Tilley

Ute Norbert Anthes-Wahler

TBCo 5 star review on 23rd September 2024

Taylor Walters

Anonymous

Anonymous

645

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had to pay additional postage before I could receive my surprise gift from my niece. Just making you aware, for future orders.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for taking the time to leave a review. I'm so sorry to hear you had to pay additional postage. The only time we would expect additional charges is when shipping to Canada or ROW such as Iceland, as we do not cover the duties and taxes. But all UK and EU orders, should not be expected to pay any additional costs outside the shipping fee. Please contact us with your order number and we can hopefully resolve why you were charged additional postage. Warmly, Team TBCo

Posted 2 weeks ago

“Beautiful well made scarfs. Keep you warm.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review! We are glad you are happy with your TBCo product!

Posted 2 weeks ago

“Unfortunately I didn't have a great experience. I ordered the PJs, sized down as the site advised but still FAR too big. As TBCo use Evri as their delivery partner, they haven't been able to deliver anything to me for 2+ years, I upgraded to the next day delivery. That was a joke! I ordered on a Thursday evening so as they don't deliver on a weekend it took to Monday for the order to arrive! Then when I went to return it the site failed, it took a couple of days to get the returns label! AND from the returns email it looks like I won't get my next day delivery money refunded either, which wasn't cheap! Overall really disappointed with the service from a brand I thought was going to be good.”

Helpful Report

Posted 2 weeks ago

“It was great! I bought it for our 15yr old dog who needs a bit more warmth and extra comfort. He loves it!”

Helpful Report

Posted 3 weeks ago

Thank you for your lovely review! We are so glad to know you love your new pet blanket! Warmly, Team TBCo

Posted 3 weeks ago

“Lovely scarf with emboridery - beautiful quality and packaged well. A lovely gift for a friend”

Helpful Report

Posted 3 weeks ago

“I really love my new pyjamas! They’re really well made, thick and soft cotton, lots of pockets, a secure drawstring and elastic waist - everything i’ve been looking for! Delivery was quick too!”

Helpful Report

Posted 3 weeks ago

Hi there! Many thanks taking the time to leave us a review! We appreciate all customers feedback and we are very glad to hear you are happy with your purchase from TBCo! Warmly, Team TBCo

Posted 3 weeks ago

“Hello, I still haven’t received my order”

Helpful Report

Posted 3 weeks ago

“My scarf arrived on time, lovely fabric nice, soft and warm, it arrived beautifully wrapped.”

Helpful Report

Posted 3 weeks ago

Many thanks for leaving us a lovely review! We are pleased to know you are happy with your purchase with TBCo!

Posted 3 weeks ago

“Order arrived Monday, very quick shipping. I loved the triangle scarf, very soft and just the right size and warm. I'm thinking I might need a large one also.”

Helpful Report

Posted 3 weeks ago

Hi there! So pleased to hear you are enjoying your new triangle scarf! Warmly, Team TBCo

Posted 3 weeks ago

“Awful. Wrong order sent and contact about a pre paid return slow.”

Helpful Report

Posted 3 weeks ago

“Lovely soft triangular scarf. Can't wait to wear it. Looks like a quality item. Comes well wrapped to ensure it arrives pristine.”

Helpful Report

Posted 3 weeks ago

Hi there! We are so excited for you! Hope you enjoy your purchase with TBCo! Warmly, Team TBCo

Posted 3 weeks ago

“Lovely triangular scarf. Well packaged. Good communication”

Helpful Report

Posted 3 weeks ago

Many thanks for your review! We are pleased to know that you are happy with your new scarf and our customers service! Warmly, Team TBCo

Posted 3 weeks ago

“I bought your pyjamas for my daughter in law’s birthday. Although expensive, they are original, stylish and the cotton seems good quality. I was very pleased with them and hope that she will be too.”

Helpful Report

Posted 3 weeks ago

“Beautiful scarf, perfect Christmas gift for my daughter”

Helpful Report

Posted 3 weeks ago

“Returned the pyjamas unfortunately. They were a completely different colour in real life and the material was hard. Very disappointing, particularly given the price.”

Helpful Report

Posted 3 weeks ago

“Item arrived promptly”

Helpful Report

Posted 3 weeks ago

We are very glad to hear that you are happy with your order!

Posted 3 weeks ago

“Absolutely perfect!”

Helpful Report

Posted 4 weeks ago

Many thanks for your feedback!

Posted 3 weeks ago

“Guten Morgen, meine Bestellung vom 07.11.24 (TBCO-222254) ist immer noch nicht angekommen. Bitte geben Sie Bescheid, wann mit der Lieferung zu rechnen ist. Manuela Zimmer”

Helpful Report

Posted 4 weeks ago

“Amazing socks!!!!!”

Helpful Report

Posted 1 month ago

Many thanks for your review! We are glad you like your new TBCo socks!

Posted 4 weeks ago

“This is a xmas gift, so can't review in terms of comfort, thermal quality.”

Helpful Report

Posted 1 month ago

TBCo is rated 4.9 based on 7,177 reviews