TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,224 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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654

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It's beautiful, thinner and softer than I anticipated, and insanely warm for the thickness. We're using it on top of the duvet and I couldn't be happier with the warmth and look.”

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Posted 4 years ago

“I ordered a blanket for my friends baby - its the softest material really happy with it. I also added the embroidery , I made a mistake, when I called to have it corrected they were amazing and super helpful. Highly recommend”

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Posted 4 years ago

“beautiful scarf and such lovely quality. I'm going to wear it everywhere”

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Posted 4 years ago

“Nice good blanket. A bit of a warehouse smell but doesn't bother, just put in a washing machine.”

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Posted 4 years ago

“Thank you. The gift was very much appreciated by the recipient. The item was of good quality and the presentation was lovely. However the courier service could have been better. The parcel arrived earlier than expected, which would have been a good thing if the tracking information had been properly in place. There was no ability to track the the parcel until a few minutes prior to delivery. As this was not on the expected day and the notification implied that the delivery was to my home address even though no parcel had arrived, I tried to contact them to verify which parcel they were referring to. (I was also expecting a parcel to my home from a different supplier) Firstly, the telephone number they gave was not recognised and the online contact was not working either. Secondly, when I searched out a different number to ring, they told me that they couldn't verify which parcel it was because it wasn't my parcel. They refused to identify the sender, due to data protection rules, but told me that a parcel with that ID number had been delivered to someone in Leamington who was using my email address. Neither I nor the recipient lives in Leamington, so you can imagine that I was somewhat alarmed by this. Even when I quoted the full details of the expected parcel and the recipients postcode, they refused to provide me with any reassurance. I did not want to alarm the recipient, so I had to wait until the planned delivery date to find out whether the parcel had arrived. In summary, I would recommend your business to others, but only if you can use a more reputable courier than Yodel.”

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Posted 4 years ago

Hello there Thank you so much for getting in touch, delighted to hear that your friend loved their gift and your kind words really mean a lot to us. So sorry to hear you had issues with the courier. I know it has been a particularly tough period for them all as the volumes of packages being sent have increased significantly amidst the ongoing COVID-19 pandemic which is still impacting most services. I've shared your comments with our Logistics team so these can be considered when they are reviewing the courier services we work with. Really appreciate you taking the time to share this with us so that we know. I hope that we do see you again, in the meantime please stay safe, warm and colsie! Louise

Posted 4 years ago

“I love it. Just as described. Tartan looks great.”

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Posted 4 years ago

“Beautiful packaging enhances the gift giving process. A work of art on the outside, and a work of art on the inside”

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Posted 4 years ago

“From my grandchildren to their father to their grandmother we are so wonderfully Warm. These scarves are so soft, granddaughter was usuing hers as a comlrt blanket . Enough said. You get the truth from little children.”

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Posted 4 years ago

“Wonderful products and super fast delivery. I am very happy with the service :)”

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Posted 4 years ago

“love it soft can comfortable”

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Posted 4 years ago

“My husband missed a few hints for Christmas this year so I decided to take advantage of the Winter Sale and I'm very happy I did. Shipping was super fast. The blanket I got is absolutely amazing. So soft and warm and beautiful too! I also purchased some chocolate goodies for my husband and kids and they devoured them immediately, so we are all very happy with Tartan Blanket Co.”

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Posted 4 years ago

“A beautiful scarf, excellent quality and a lovely colour - just perfect! Will definitely be making more purchases in the future.”

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Posted 4 years ago

“I receives my order within a few days. Very pleased with the small blanket I bought.”

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Posted 4 years ago

“I ordered an orange Lambswool blanket in the sale. The package arrived on time and was beautifully wrapped. It's so soft and cosy! Can't wait till other items are back in stock so I can order more. Thank you!”

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Posted 4 years ago

“Superquick delivery!!!! Lovely wrapped and packed. Great blanket. The dogs stole it immediately though ;).”

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Posted 4 years ago

“It's the third time I ordered from TBCo, and I'm already wondering what my next purchase will be. I'm very satisfied with the product, and the package arrived two days after I ordered (and I live in France). I am very very very happy about my customer experience with TBCo, keep on the good job team !”

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Posted 4 years ago

“A very much appreciated wedding present”

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Posted 4 years ago

“The softest scarf- and the best size! Thank you! I can’t wait to tell everyone and order again.”

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Posted 4 years ago

“Absolutely loved working with Louise on a large corporate sales order of nearly 200 custom-logo'd blankets in a variety of patterns selected by the recipient, mailed to ~50 unique addresses in 13 countries on 5 continents. The recycled wool blankets were absolutely gorgeous, the embroidery was exceptionally high-quality, and the recipients swooned over their gifts. Thank you, thank you, thank you!”

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Posted 4 years ago

“Absolutely delighted, my two gingham scarfs get a gold star, they are soft, very cosy and fashionable. Quality is first rate. Already planning to order blanket to brighten up bedroom.”

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Posted 4 years ago

TBCo is rated 4.9 based on 7,224 reviews