TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,247 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how TBCo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“scarf in nice soft wool and attractive colours. Like the packaging but this did mean it couldn't go through letterbox and I wasn't in so left with neighbour. Not v keen on bothering neighbours so this was a slight negative.”

Helpful Report

Posted 6 years ago

“Colour bit darker than expected from photo but lovely quality and texture”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new order. I hope we see you again soon. Happy Christmas - Hayleigh

Posted 6 years ago

“Lovely products. Happy to be supporting a local business too.”

Helpful Report

Posted 6 years ago

Thanks so much for thinking of us when you shop local, Aoife! I hope we see you again soon ~Alyson

Posted 6 years ago

Thanks so much for thinking of us when you shop local, Aoife! We hope to see you again soon. -Alyson

Posted 6 years ago

Hello Aoife! Thanks so much for thinking of us when you shop locally!

Posted 6 years ago

“Cosy website”

Helpful Report

Posted 6 years ago

Hello Agneta! thank you so much for your lovely review, stay colise and I hope we see you again - Hayleigh

Posted 6 years ago

“The blankets are practically perfect for our needs; I do feel that the colours on the website are brighter than in the flesh, so to speak. I would have preferred the blankets to be less dark, but I can make it work with using different accessories in the room. If the blankets were for personal use rather than on sofas and chairs, I would opt for an all wool blanket simply for reasons of softness.”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket and appreciate your feedback. I hope we see you again soon ~ Hayleigh

Posted 6 years ago

“gifts 4 xmas but look ok”

Helpful Report

Posted 6 years ago

Hello Richard! Thank you for taking the time to leave a review - Hayleigh

Posted 6 years ago

“I ordered a scarf and a recycled wool blanket and I wear a scarf every single day since it arrived. I haven't had a chance to properly use a blanket yet. It has the most annoying sort of chemical smell. I left it on the balcony for a week to air, but it did not help. I washed it and hoped that will kill the smell, but it is still quite strong. I used it one evening while watching a movie and the smell gave me a headache. I put it back on the balcony to air some more and I hope I can eventually start using it. Apart from that, they are both so beautifully made and I recommended it to a friend (warned her about the smell!) and she bought one too.”

Helpful Report

Posted 6 years ago

Hello Vesna! Thank you so much for leaving us a review! We are delighted to hear you are happy with your new scarf. Our blankets aren't treated so the natural lanolin within the wool is what you can smell. This does disappear with airing and it's perfectly natural. I really do hope we will see you back with us again soon ~ Sarah

Posted 6 years ago

“Blanket received with thanks. Happy with quality. Had hoped one of the colours would be more yellow than mustard( hence four stars)This does not infer any misrepresentation by TBC. A lovely company with pride in their products and customer service was excellent.”

Helpful Report

Posted 6 years ago

Dear Eileen, thank you for making time to leave your feedback. I'm sorry to hear that one of the colours wasn't as expected but happy to hear that you were still happy with the customer service you received and the company in general. We hope you will return again soon! - Fi

Posted 6 years ago

“My lovely tartan knee blanket in strewart hunting antique tartan arrived beautifully presented. The colours are just as I hoped, muted and gentle and it is so soft. Length is good and can be doubled over covering lap and legs, my only criticism is that I wish it were a little wider so could tuck under more generously and keep out all drafts. Would have then given 5 stars.”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. If you were looking for something a little wider, we do have full size blankets available. I really do hope we will see you back with us again soon ~ Sarah

Posted 6 years ago

“I love the blankets from TBCo. I have been ordering from there for a few years now! On my latest order (x2 blankets) I asked if they could be boxed individually as they are separate gifts. They came in one box, which isn't a big deal but something I thought I should highlight! Love the blankets, the company and the speedy delivery.”

Helpful Report

Posted 6 years ago

Hello Emma! Thank you for leaving such a lovely review! Super sorry your note was missed,. If you are looking for individual wrapping in future we offer Gift note and individual Gift Wrapping on our website for £2 per box. I hope we see you again and stay colsie - Hayleigh

Posted 6 years ago

“Beautiful!”

Helpful Report

Posted 6 years ago

Hello Alison! Thank you for leaving a lovely review. Stay colsie and I hope we see you again - Hayleigh

Posted 6 years ago

“Lovely blankets. Thank you”

Helpful Report

Posted 6 years ago

Hello there! Thank you so much for taking the time to leave us such lovely feedback. I hope we see you again - Hayleigh

Posted 6 years ago

“good service and nice product - not as soft as pure wool but that is to be expected. Thank you.”

Helpful Report

Posted 6 years ago

Hello there! Thank you for taking the time to leave a review. Our Recycled Wool blankets are perfect for keeping you colise in the winter and perfect as picnic blankets in the summer. Stay colsie - Hayleigh

Posted 6 years ago

“Good quality for the price! The color is slightly more dull than the picture.”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for taking the time to leave us a review! I hope we see you again soon and any questions please ask - Hayleigh

Posted 6 years ago

“The blanket is very cosy, but worried that it might bobble quite quickly as it’s quite ‘hairy’.”

Helpful Report

Posted 6 years ago

Hello Annette! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket. New Wool blankets are a fuzzier weave but we don't get feedback of them bobbling so hopefully it stays in gorgeous condition for you. - Hayleigh

Posted 6 years ago

“Product and packaging are excellent. However, your chosen courier (Royal Mail) offers a very poor service and you should change to a more customer-friendly company like DPD or Yodel. Royal Mail make no effort to offer delivery to a "safe place" or designated neighbour, so if you are out when they happen to call they just take the parcel away again and force you to wait 24hrs before collecting it from their offices. Hopeless!”

Helpful Report

Posted 6 years ago

Hello Robert! Thank you for taking the time to leave a review. Delighted you are pleased with your new scarf. I'm sorry to hear that you were disappointed with Royal Mail, we don't often get this feedback. When luxury items are sent by a tracked service it's common for them not to leave the parcel in case it goes missing and makes it to you safely. We do use other postage methods so if you have a preference in future of course we can help advise. Thank you again - Hayleigh

Posted 6 years ago

“Great products and excellent service.”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for your lovely review. We are delighted we have been able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~ Sarah

Posted 6 years ago

“Nice, thick and warm blankets, I bought the maple red and natural Stewart in the recycled variety. I can confirm they wash well on a cold wool machine wash setting and line dry. I thought they had an odour, dye? so popped them in the machine which worked fine. Arrived next day, nicely packaged in cardboard box with tissue paper. They are being used as throws on my new neutral coloured sofas where they add a bit of colour and country coziness. Also approved by Jack Russells!”

Helpful Report

Posted 6 years ago

Hello! Thank you for a lovely review. These blankets are perfect as they're super durable and you can pop them in the wash. What you can smell is the lanolin in the wool which is totally natural. This will fade over time. Love to hear your Jack Russell's approve, the perfect compliment! I hope we see you again - Hayleigh

Posted 6 years ago

“Lovely blanket although was expecting it to be a little thicker. Great looking though. Roll on winter.”

Helpful Report

Posted 6 years ago

Hello! Thank you so much for taking the time to leave us a review, we appreciate it! If you're looking for something a little thicker our New Wool blankets are super fuzzy, fluffy and chunky. Perfect to keep you lovely and colsie. I hope we see you again soon ~ Sarah

Posted 6 years ago

“The blankets and wrapping are splendid! However, the boxes got severely nicked up during the shipping process. I understand that it is easier to send the boxes via plastic envelope when possible, but when those same boxes were intended as gift wrap, nicks aren't the best. I would definitely recommend the blankets! They are absolutely lovely!”

Helpful Report

Posted 6 years ago

Hello! How fabulous you want to recommend us to your family and friends! Sorry to hear the boxes got damaged during shipping, it's such a shame when that happens, we're currently looking into improving our packaging. Thanks so much for your lovely feedback and we look forward to welcoming your family/friends to the TBCo. family too ~ Sarah

Posted 6 years ago

TBCo is rated 4.9 based on 7,247 reviews