TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,234 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing quality, wish next day delivery covered more days but that’s pretty standard anyway.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for leaving a review, it’s great to hear that you are pleased with your purchase. Our courier is only able to collect/ deliver packages on working days, so unfortunately orders placed on a weekend or bank holiday weekend will not come until Tuesday or Wednesday. Hopefully your package still arrived on time!

Posted 7 months ago

“The blanket is so lovely. I’ve bought many things from TBCo now and they are always high quality. But I wish there was a section on the order page to allow you to make a note about embroidery. I’ve experienced the words being larger than I wanted previously so this time I emailed immediately after with my order number to say I’d like a smaller font (which I’ve been told is possible by their team before). Unfortunately they’d done the embroidery before reading my message. It looks good but we just wanted it as more of a subtle touch.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for taking the time to leave a review! Unfortunately we can't guarantee that any changes can be made once the order has been placed. Thank you for purchasing from us and we hope you are still pleased with your TBCo. blanket.

Posted 7 months ago

“Sending goods to the EU fills me with dread - but TBCo managed the issue, sympathetically, empathetically, and with incredibly impressive communication to us, to the recipients AND IN BOTH FRENCH AND ENGLISH. Wow. Well done TBCo.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for taking the time to leave a review, we really appreciate your positive feedback and are so happy to hear our customer experience team were able to help you solve your issue. Thank you for your purchase!

Posted 7 months ago

“I had lots of problems with my initial order which was a gift from my son . But it was dealt with efficiently and tactfully and having tried several options I finally had a pair of PJs that I love . It was fairly time consuming but didn’t cost any extra due to carriage returns being paid . The product is warm comfortable and of good quality . I think I was unlucky in my initial choices of sizes etc but I ended up very happy with my product and the service I had .”

Helpful Report

Posted 7 months ago

Hi there, thank you for leaving a review! We are sorry to hear that you had problems with your initial order, but glad to hear that our customer experience team was able to help and that you were happy with your PJ's in the end.

Posted 7 months ago

“Love all the blankets have bought to take to my American Friends they love them”

Helpful Report

Posted 7 months ago

Thank you for leaving a review, this is great to hear!

Posted 7 months ago

“Beautiful blanket! Well made and keeps you cozy without the sweat of polyester. XL size means there is always enough to share. Hope to buy more for myself or gift in the future!”

Helpful Report

Posted 7 months ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear you are happy with your blanket!

Posted 7 months ago

“Gorgeous pjs and robe- packaged beautifully! I’d buy as part of the gift set you receive a scrunchie and 15%off too! Delighted!”

Helpful Report

Posted 7 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear. Glad to hear you are enjoying your new TBCo robe and PJ's!

Posted 7 months ago

“It is a joy to deal with a business like TBCo that responds immediately, courteously and positively to your most awkward requests. My wife loves her new, high quality picnic rug. Thank you TBCo.”

Helpful Report

Posted 7 months ago

Hi there, thank you for taking the time to leave a review! more than happy to help and lovely to hear she loves her new picnic blanket.

Posted 7 months ago

“First time ordering from TBCo. I will definitely order again. I bought the pink/green striped pajama set. They offer monogramming so I had initials put on the collar. I bought matching pjs for my 2 year old granddaughter and her 3 year old cousin to take to the beach. Love the fabric. I’ll definitely buy from this company again!”

Helpful Report

Posted 8 months ago

Hi there, thank you for taking the time to leave a review! How lovely, hope they are both enjoying their new pyjamas.

Posted 7 months ago

“The quality is amazing, so lovely and soft and all together looks great. I had amazing experience with the customer support as well, who made sure it came on time before my picnic trip and were very quick with responses.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave feedback! So glad to hear you love your order and it arrived in time for your trip.

Posted 9 months ago

“A huge success loved by Mother and Baby.”

Helpful Report

Posted 9 months ago

Thank you for leaving a review, lovely to hear.

Posted 9 months ago

“Excellent service, the item I bought was good quality”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you are enjoying your TBCo purchase.

Posted 9 months ago

“I've just received the latest addition to my TBCo blanket collection and it definitely won't be my last purchase! The quality of the blankets is amazing, the colours and designs are beautiful and they work in any room. Delivery was super quick too. Thank you!”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear you are happy with your new blanket!

Posted 9 months ago

“I’m a long term customer of TBC since they started I love all their products but have only ever bought blankets every size! They are my go to gift for every new baby/new home/ wedding in my family and friend group Love them”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear. We really appreciate all customer feedback, glad to hear you love our products! Warmly, Team TBCo.

Posted 8 months ago

“I bought a number of products from TBCo and have found the quality and service to be second to non.The blankets both recycled and lambs wool are excelent products and I have bought a number of both and recomended to friends. i will continue to suport in the future. Well done.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and it's great to hear you are happy with your purchases! Warmly, Team TBCo.

Posted 8 months ago

“The most perfect winter hat, worth spending more for something of such good quality.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! So great to hear that you love your TBCo purchase. Thank you for your purchase!

Posted 8 months ago

“Beautiful products as always. Love the quality and colours.”

Helpful Report

Posted 9 months ago

Thank you for leaving a review, lovely to hear!

Posted 8 months ago

“My partner loves the scarf I bought for him, it’s incredibly soft, and it feels very luxurious it looks so smart on him and compliments his entire wardrobe! I love that it can be worn with his suits to work but also on a casual day with a pair of jeans, and a polo top and still look amazing.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us a review! We are happy to hear both you and your partner are enjoying your purchase! Warmly, Team TBCo.

Posted 8 months ago

“Bought 2 of these to take to Jersey for me and my daughter in law to sit in the balcony in the evenings”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you are enjoying your TBCo purchase.

Posted 8 months ago

“Bought a tartan scarf as a gift for a Canadian cousin and he loved it! Beautiful quality!”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to leave us feedback! Glad to hear you were pleased with your TBCo purchase. Always lovely to hear. Team TBCo

Posted 8 months ago

TBCo is rated 4.9 based on 7,234 reviews