Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.53

4.5 Rating 165 Reviews

88 %

of reviewers recommend Freja

4.5

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is excellent and product is of good quality. I always return to order more. Price is reasonable, I look forward to the offers.”

Helpful Report

Posted 1 year ago

“Excellent customer service and communication and delivery was very fast. Very nicely packaged in recyclable card and although I haven’t tried the broth yet I’m pretty certain it will be good going by everything else. I’ve already been recommending to friends and family.”

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Posted 1 year ago

“This is the best tasting bone broth I have bought. The customer service I received was brilliant.”

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Posted 1 year ago

“Really loving the taste of the chicken broth & good to know it has lots of healthy seasoning. My hair is looking very shiny too.”

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Posted 1 year ago

“I’ve been buying Freja bone broth for a few months now. I love it, it’s very good quality and so easy to use. I add garlic, ginger, salt and apple sider vinegar and it tastes amazing. I also blend it with avocado or grass fed butter, it’s delicious. I drink it every day. It improved my skin and helped with my dry eyes. I don’t need to use eye drops. Great value for money. Highly recommend”

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Posted 1 year ago

Thank you for your kind words Anna, and the fantastic ideas for how you use the Chicken Bone Broth. I love to see how people use our products. Have a lovely rest of the day.

Posted 1 year ago

“Not only are the products from this company of superb quality, Freja Foods' customer service is astonishingly good. I recently made an order with Freja Foods which failed to be delivered due to a problem with DPD. I contacted the customer service team via email and within minutes (18 to be precise!) a new order had been placed free of charge by the team. It was delivered the next business day. Such a refreshing change in a world of complacency. Bravo gang! Keep it up :-)”

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Posted 1 year ago

“Bone Broth…. Who would have thought the wonders it could have on hormone stability. Thought I’d give it a try after extensive research and now I’m a monthly subscriber. Not to mention, all the gorgeous recipes. Healthy & delish. Game changer. Thanks Freja 🫶🏽”

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Posted 1 year ago

“There was a wrong delivery once Stuart at Freja confirmed the mistake they quickly rectified it and I received the correct order the next day”

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Posted 1 year ago

“A brilliant product that makes a delicious addition to soups, stews and gravy. So good for us especially in the winter months. Brilliant customer service too”

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Posted 1 year ago

“Brilliant product. I am using it to help with my digestive issues and flare ups of diverticulitis. Very tasty to drink or added to soups ect. Customer service is great. Answered a query about promotions quickly and resolved the issue straight away.”

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Posted 1 year ago

“The service is brilliant first of all. In addition, upon receiving my nicely packaged bone broth, I immediately made some chicken soup (as we are all suffering from colds in my home) which was easy, comforting and delicious. I will definitely buy some more. I think I'll try the powder next as a portable warming drink to have at work.”

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Posted 1 year ago

“excellent source of protein, helpful company to deal with”

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Posted 1 year ago

“Great product and super helpful customer service.”

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Posted 1 year ago

“Very helpful ! Thank you!”

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Posted 1 year ago

Thank you for your kind words. Have a lovely rest of the day.

Posted 1 year ago

“Stuart has excellent communication skills and made me feel happy with my choice to contact Freja, the products are amazing too!”

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Posted 1 year ago

Thank you ever so much for your lovely words. I will be sure to pass them along to the rest of the team. Have a lovely rest of the day.

Posted 1 year ago

“This is a quality uncontaminated and wholesome product. I love everything about it. The flavour is well-balanced and not overwhelming, so it is mild enough not to overwhelm if used as part of a recipe and just right if used as a hot drink. We love it as one 1/3 of a nourishing tomato soup with passata and water.”

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Posted 1 year ago

“My favourite bone broth!”

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Posted 1 year ago

“Nutritious, tasty and convenient. I've enjoyed them as part of a weight-loss regime, adding diced veg and sometimes, snall pieces of meat. I find them filling, and each carton makes 3 meals, making them good value. Highly recommend.”

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Posted 2 years ago

“Good if you are making monster mash”

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Posted 2 years ago

“Delicious soup”

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Posted 2 years ago

Freja is rated 4.5 based on 165 reviews