Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.92

1.9 Rating 3,353 Reviews

23 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

Write Your review

Tell us how Servicing Stop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are looter fake bills fake reports and truck people they charged me for 573€ and all fake scammers i will go to court against them i have proof now”

Helpful Report

Posted 5 months ago

“I booked a full service and mot because I thought it was reasonable. Guy turned up late to pick up car,took the car to Govan about 10 miles away couple of hours later got call telling me I needed special oil at 40quid and I also needed a few jobs which would cost another 180. I told him I'm not paying any extra money for the repairs but told me the oil was already in so I agreed to pay the 40quid and to return the car. I called the garage personally and asked what was happening with my car and he told me the extras were advised and if I agree to pay for a headlight bulb 15quid it would pass the mot I agreed and car was returned with mot the driver asked for 30 for the bulb gave him 20 and off he went. The 1st time I used the headlights one wasn't working called the garage he said it was working when he dropped it off. 🤔Never again 😒”

Helpful Report

Posted 5 months ago

“WARNING - AVOID THIS COMPANY AT ALL COSTS! Complete lack of communication and MANY HIDDEN COSTS and erroneous 'issues needing expensive fixing.' The nominated garages they use are extremely unprofessional and only want to find ways to charge you for further work which is not actually required and will hold you car to ransom. Servicing stop themselves have extremely rude and unprofessional customer service advisors who are not looking to help the customer in any way Awful company. YOU HAVE BEEN WARNED.”

Helpful Report

Posted 5 months ago

“Absolute worst scammers going. Do not use. I paid for service and MOT and then I came out with a £3000 bill. They refused to give my car back and kept it overnight. I said I didn’t want any work doing on it. In the end settled for £800 to get my MOT passed. I then took it to another Garage, who said it didn’t have any of the problems the other one had said it’s just been a complete lie and it didn’t even have the service done.!!”

Helpful Report

Posted 5 months ago

“The most horrendous company in the UK YOU SHOULD BE ASHAMED OF YOURSELVES ROBBING SCUM NITHING MORE NOTHING LESS”

Helpful Report

Posted 5 months ago

“Ripped off! Pay hundreds of pounds for work that wasn't done. Didn't even change a light bulb or the oil. AVOID ITS A SCAM.”

Helpful Report

Posted 5 months ago

“Ripped off by this company. Avoid them at all costs.”

Helpful Report

Posted 5 months ago

“Booked car in for a “full service and MOT” Collection went well, that’s where it ends. Had a call from Servicing Stop within 1 hour of my car being at the garage with a huge list of added extras that needed doing otherwise my warranty would be void! He talks at a million miles an hour, telling me I needed air pollen filter, specialist oil, full brake fluid flush and engine flush totalling over £500. I refused the work and asked for a refund and my car back. I was then lied to saying my car had already had the service started. When I asked for the garage where my car was and on ringing them they said my car service had not been started and my car passed its mot! How did they know my car needed a full flush because “the oil was very black” if they hadn’t even drained the oil. Absolute robers and liars! I await a full refund! Rude staff, aggressive when you stick up for yr rights! Avoid Avoid Avoid at all costs!! Garages who are taking jobs from them should also avoid as you yourselves will get the reputation!”

Helpful Report

Posted 5 months ago

“scam merchants; didn't fill out the service records; the guy who picked up / dropped off the car had no ID, no paperwork, didn't speak english other than being able to say "give key" and wave his hand, i have literally no proof a service was done other than the money missing from my account. Tried to raise this issue with the customer support team they said it would take 3 weeks to write up the service report and add it to my digital service record. 4 weeks later its still not been done and they are now ignoring my emails, no phone number works even though on their website they say you can ring them.”

Helpful Report

Posted 5 months ago

“Please don't use this service! They take your car,they call you with loads of work that is advised. Ask your to give a good review. When i tried to call them,no numbers would connect,or were not known. I actually thought my car had been stolen. Finally got a call from the garage that had my car and refused to pay any extra money till i had my car back. Luckily i had one of there cars on my driveway. I got car back,passed mot with no advisories. Both servicing stop and the garage are in this together to scam you out of money that you don't need to spend. I'm not sure the service was even done on my car.”

Helpful Report

Posted 5 months ago

“Total scam. Booked full service. Then added charges of £29.99 for "special oil" (nonsense), £8.99 Environmental surcharge (nonsense), Fluid top up £5.99 (not included in a Full Service??).. I agreed to these. Then they advised a full engine flush for £84.50, which I declined (a 1yr old hybrid Hyundai with 9,000mls on the clock needing an engine flush... nonsense). Late collection, very late return. Next morning the oil had leaked onto my drive, terrible mess. Tried to return to Alhambra Garage after not being able to use the car over the weekend, broke down on busy dual carriageway. Massive traffic jam. Nightmare. Threatened Court Action... eventually got my money refunded. Phew. Please avoid like the plague.”

Helpful Report

Posted 5 months ago

“Total SCAM booked first service and Mot on 3 year old BMW i3 that only done 1500 miles paid in advance about £225 but received call informing me of brake fluid and pollen filter needing replacement ended up paying them almost £700 and that work wasn’t even done and I can prove it. They are just simply thieves and must be stopped will take my case further”

Helpful Report

Posted 5 months ago

“SCAM SCAM SCAM DO NOT USE SERVICING STOP! They offer what seams a really good deal for service and mot and then, on the day they call you to tell there are thing that need repairing/replacing ASAP and give you outrageous prices! Realised too late they are a middleman . Hope this helps others”

Helpful Report

Posted 5 months ago

“The blokes in the garage service my car I spoke to someone on the phone he was very very rude and arrogant I'd never get my car service with him again so if you I think about getting your car service at stop service I recommend going somewhere else”

Helpful Report

Posted 5 months ago

“Avoid Avoid It’s kind of scam after they take your car one way or another they call you and find something in your car and ask you extra if you don’t pay them they don’t bring back your car”

Helpful Report

Posted 5 months ago

“Bad customer support as unable to speak to anyone. I did not know where my being serviced. They placed a huge mark up on additional works and try to scare you into accepting quote/cost. Saying "your car is illegal, if not done now" This is a middleman scam!”

Helpful Report

Posted 5 months ago

“If I could use zero stars, I would! Total scam. They toook my car on a 124 mile trip to have it's MOT and did not carry out the service I paid for. They drove my car back WITH THE OIL LIGHT ON!! I have put in a complaint but they're refusing to answer my emails even with my evidence that the oil wasn't even changed! Total SCAM! They should be ashamed of themselves!”

Helpful Report

Posted 5 months ago

“Servicing Stop is a scam. They take your car to an unnamed garage, get a quote from them then at least double it and won't deliver your car back unless you have the work done and pay the inflated cost. Absolute scam. Also impossible to contact once they have your call, they will ONLY call you. Won't respond to calls, emails, texts or whatsapp messages. Fortunately for us we managed to find out where our car was and spoke to them direct and eventually got the work done for a third of the price. Garage owner said they are con men. Like many others on this review site - the simple advice is to AVOID, AVOID, AVOID.”

Helpful Report

Posted 5 months ago

“Do not do it! Poor communication from service stop. Thankfully that garage spoke to me directly because service stop didn't contact me until 3pm to discuss the Garage's reports and their recommendations! When I spoke with SS and told them it's very late now and the garage called me directly to discuss report, the gentleman hung up on me! They then charge £171 for service and MOT despite being quoted £151. They claim its in their T's and C's but it should have been quoted and also put on invoice, not just for me to discover online!”

Helpful Report

Posted 5 months ago

“Was pressured to pay for work that should be done to make the car perfect Guy didn't hear me when I said as long as it's passed MOT and had the service I'm happy. He then said THAT'S A RIDICULOUS STATEMENT after I said that I will probably swap it for another car because I didn't want the additional work done. I kid you not, he hung up!!!!😡”

Helpful Report

Posted 5 months ago

Servicing Stop is rated 1.9 based on 3,353 reviews