My car was collected at 10am on 23/08/2024 and I still have not received my car back... Phone number goes to voicemail called head office still no answer. Sent text messages. Quoted £130 online but called later on to say extra work of £496! I said no to the extra work just initial service. I Received payment link showed £155 (including their £24.99 premium engine oil") and soon as I paid I get notification from my bank that they took £296?? I checked invoice and they added "flushing out engine due to carbon monoxide found in engine" the other stuff they didn't include were brake fluid change, and replacing the air filters. I've been so stressed since last night and worried about my car especially after reading these reviews. I went out last night with the help of a friend and their car and drove around whole of my town checking every garage with my spare key to see if hopefully it might be outside and not parked under a shutter. Thankfully the last garage I checked before giving up had my car parked outside behind a gate I was so thankful to see it. I checked with my spare key and took pictures/videos. I will go shortly to visit the garage and check if the work has been done and collect my car myself! NEVER USE SERVICING STOP THEY ARE THE MIDDLEMAN WHO SCAM PEOPLE AND MAKE COMMISSION FROM ALL THE "ETRA WORK" THEY ADVISE YOU.