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Rimmers Music Reviews

4.8 Rating 4,241 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 3rd April 2025
Clinton
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
154
Anonymous
Anonymous  // 01/01/2019
I recently bought a yamaha sx 600 from Rimmers Music. The service and advice I received from Rimmers Music was excellent. I found everyone I dealt with very helpful and friendly. The delivery arrangements were superb. Would I recommend them to friends and family? definitely.
Helpful Report
Posted 1 year ago
Fast, efficient service, and a nice product for a beginner like me.
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Posted 1 year ago
Great price, delivery and helpful instruction for assembly.
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Posted 1 year ago
I guess this is a tough one. The guitar was great although the pick guard is a little scratched which I didn’t expect from a new guitar. RM dispatched it quickly but the biggest issue I had was with TNT making it very difficult to get it as they don’t give tracking info and expect you to wait in til 6pm or take the day off work. I waited in for them to not knock the door. They said they left a card but didn’t and I ended up having to drive 90 mins the next day to collect from a distribution centre. For that reason I wouldn’t use RM again. Ditch TNT and I’d reconsider using RM but until then.
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Posted 1 year ago
Delighted with my recent purchase of Genos2.This is the second time i have used Rimmers the whole purchase/exchange process was excellent.The sopprt i received after purchase was also excellent i would have no hesitation in recommending Rimmers.
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Posted 1 year ago
Excelent service highly recomended.
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Posted 1 year ago
The initial service of ordering a Yamaha piano was faultless from order to receipt – the piano was also on sale at a very competitive price. However, we had a small issue with a Yamaha cash-back promotion. I contacted Rimmers by email and within minutes had a telephone call from Andrew (I’ve never had a swifter response to an email – well done Andrew). The issue was immediately resolved and Yamaha have now processed our cash-back request. Well done Rimmers, great communication and service.
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Posted 1 year ago
Really helpful staff and prompt delivery. Very happy with our purchase.
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Posted 1 year ago
Good service good communication during transit great product will have to get it set up for me but very happy 😎
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Posted 1 year ago
The way you are kept informed at each stage of purchase,and delivery.Tottaly satified with your service 10/10 many thanks Happy New Year to you all,thank you.
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Posted 1 year ago
Great Genos 2, great price, great service
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Posted 1 year ago
Fast delivery, product is as good as descriped.
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Posted 1 year ago
Great - nothing more to say.
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Posted 1 year ago
Helpful advice to a beginner. Very prompt delivery.
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Posted 1 year ago
Great product, fast delivery. Great bundle. Recommend them highly.
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Posted 1 year ago
Very competitive price and delivered the item on time. Thank you.
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Posted 1 year ago
Quite pleased with the delivery. This is a gift so the recipient should say how much they love it; but after assembly I found it very elegant and lovely.
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Posted 1 year ago
Fantastic purchase of an 1972 Antoria Guitar. Amazing customer service and thank you to Mike for the double boxing and safe delivery. It plays like a dream. Thank you!
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Posted 1 year ago
Very quick delivery. Happy customer. Can’t review the keyboard as I have no idea how to play it. It’s a Christmas present. Looking forward to giving it a go.
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Posted 1 year ago
My order arrived quickly. Impressed by the service I received.
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Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,241 reviews