R3 Data Recovery Ltd Reviews

Name: R3 Data Recovery Ltd
Address: Security House Windsor St , ,,, Sheffield
Rating: 4.74

4.7 Rating 385 Reviews

94 %

of reviewers recommend R3 Data Recovery Ltd

Company Reviews

Metrics

Info

4.7

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R3 Data Recovery Ltd:

Data Recovery Company with full data recovery lab and expert engineers. VMWare XSAN RAID EMC IBM DELL HP StorageWorks Drobo Synology QNAP RAID 0,1,3,4,5,6,10,50 JBOD DFS VMFS NTFS HFS FAT EXT3/4

HDD SSD USB, Flash Memory. SAS SATA FC IDE SCSI SD CF iSCSI VMDK

R3 Team deliver successful recovery of data even when declared unrecoverable by other companies. Andy and the team at R3 help those told there is no hope. R3 are more rapid and have the highest success rates in the fields of UK data recovery.

Visit Website

Phone:

0333 123 3282

Email:

andy@r3datarecovery.com

Location:

Security House Windsor St , ,,
Sheffield
S4 7WB

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R3 Data Recovery Ltd 5 star review on 27th May 2024

152

Anonymous

Anonymous // 01/01/2019

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“Really felt in safe hands. This is the 2nd time I've used R3 and would definitely use again if needs be. Fair priced and great service.”

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“Excellent service, professional, pragmatic and straightforward from the get-go. Data 100% recovered.”

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“Very impressed with R3 Data Recovery! They were able to recover all the data from my broken usb drive very quickly and efficiently for an affordable price. Great customer service too!”

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“Got up quickly from the desk to grab the phone (as you do!) and the chair hit the floor standing computer which had the USB dongle in the USB port backing up all the data on it onto the NAS. Contacted R3 and they were prompt in raising a case and sending me details of next steps. Once the broken USB dongle got to them I was kept updated with emails of each stage. The response was quick. I was able to view all the retrieved information online. Once confirmed, I payed for the information to be sent on a new USB stick. Overall a very professional and competent service. Highly recommended.”

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“I would not hesitate in recommending R3 Data Recovery. As a photographer, losing image files if a hard drive crashes can be devastating. Not knowing where to go to for professional and trustworthy help in a largely unregulated business of data recovery doesn't make the crisis any easier. I feel fortunate that I came across a company as straightforward, professional and transparent a company as R3 Data Recovery. 5/5!”

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“The service was good but there were too many people dealing with it and it got very delayed as a result. They did sort it in the end, but I think it was overpriced for the budget service and the amount of time it took to get it back.”

R3 Data Recovery Ltd 3 star review on 15th October 2015

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(Highlands Data Recovery) -

Thank you for your review of R3 Data Recover This case was two drives, both needing recovery on a budget service during a busy period. The first drive to come in to be recovered took 3 days and returned on an NTFS formatted portable drive, but the second did not arrive with us for another 5 days and again was processed quickly. The delay issue was the format of the drive for the recovered data which needed to be ext4 (Linux). Despite the communication issues and courier delay, all tasks were completed within the budget cost and service level. "My MAC broke and I need the information off the harddrives. It is fine to put it on discs or just sort the drives. I am in the Highlands" Many thanks for your review, we always try to deliver the best value at the highest quality of data in every case. Andy and the team at R3 Data Recovery

“I lost my data after inadvertently deleting my hard drive instead of my wife's micro SD card in her phone. This was late at night after putting in some serious hours so I can only assume I was over tired and not really thinking. I right clicked the drive I thought was my wife's card, it asked if I wanted to format it, I said ok and renamed it. A few seconds passed and I took out the SD card put it in the phone and the photos were still there. It took me a few moments to realise what I had done. When I went to the drive that held ten years work there was nothing there and it was renamed. I went drip white I could hardly breathe.. My wife came in asking what was wrong I explained that I had deleted the hard drive and lost everything not just photos, contracts, books I wrote, manuals for my company, all the historty of everythng I had ever done... I quickly Googled data recovery whilst my wife found my friend Jack Daniels, there were a few that came up some saying they were 24 hours, when I rang no answer. I came across R3 Data Recovery and they said they were 24 hours, I rang and a real person answered my call. The chap I spoke to calmed me down, asked what I had done and what I had done after. I had the insight to not try and do anything myself as well as do nothing else to the drive. He told me they have great success and a good track record. I explained to him that right now I had lost anything so any data recovery would be better than none. I have now had the drive back for a week or so and I have not found any of the work that is missing. I have lost my honeymoon pictures, however I may have these on disc somewhere. I estimate the data recovery is about 85%-90% successful. I know there are things missing but it has allowed me to carry on seamlessly without any major issues. I have as of yet to have really missed something. There was a bit of a glitch with the lead that when I connected the drive to the computer it told me the drive had malfunctioned. They organised a pick up the next day and within three days I had a new lead and the data was there. I think all in all even with the lead issue the returned my data within the ten days they said. I cannot recommend them highly enough. Do not go for anyone else nor attempt anything yourself just call these guys and leave it with them, They kept me very informed and have done a cracking job I am amazed... they exceeded my expectations, thankfully. Thank you R3 Data Recovery”

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“At Denson Blake Investments we are proud that we are able to pull up records from any point in time and have kept everything electronically. This is part of what makes the clients we work with comfortable. 12 Days ago I accidentally deleted my hard drive that contained not only pictures but 10 years work, everything I had ever written, created and done, Electronic documents for properties and much more. To say deleting this was a a nightmare was a huge understatement. The moment I realised I went drip white, could not speak and went to find my friend JD, to take the edge off what I had just done. I searched for a data recovery firm and R3 Data recovery came up. I saw they had good ratings and called them at about 22:20, a chap answered and re assured me that all was not really lost. He proceeded to tell me that they have a good success rate. He had to mention they cannot guarantee what they get back. I explained right now I had nothing so anything would be better.. They very quickly got the drive back to me and exceeded my expectations with time, I was kept informed and they were there whenever I wanted an update, clearly they track their jobs well. I received the file back that showed what they had been able to recover it appeared that they had recovered 80-85% of the data. There was a little hiccup with a faulty lead that meant when I first received the drive back it malfunctioned however they were quick to put this right and within three days I had a new drive! Looking at the drive it seems the main casualty was our honeymoon pictures. However I think I have these on a disk somewhere. Upon further inspection of the recovered data I estimate they have recovered more like 90-95% of the data. I am very pleased with what they have done, how they dealt with it and cannot highly recommend them enough. I you have lost data, deleted a drive then these are THE PEOPLE to turn to without a shadow of a doubt. Don't look any further. Marc Stokes-Denson Denson Blake Investments www.densonblakeinvestments.co.uk”

R3 Data Recovery Ltd 5 star review on 9th October 2015

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Thank you for your review of R3 Data Recovery Marc Glad we could be of service in your hour of distress. "Reformatted 150GB hdd by mistake, about half of the disk was used at the time, It has 10 years work and photos on it." "The drive I am sending to you is not faulty and as such I would like it back so I can use this drive as a backup, I will also be taking you up on the service of uploading the data to a new hard drive. Thank you for being there late last night it was just good to be able to get a perspective on it so I could at least sleep. Marc"

“R3 Data Recovery are lifesavers without a doubt. In August I thought I had lost everything when my external hard drive suddenly packed up. Stupidly I had only ever saved things to that drive - talk about putting all your eggs in one basket. I thought I had lost thousands of photographs and documents built up over many many years. However, a quick google search put me in touch with R3 Data and there was a glimmer of hope. R3 provided an excellent service and kept me informed throughout the process - very re-assuring and efficient. They were worrying days but it all turned out well and 2 working days later I was sent a file listing all the documents that could be retrieved. It wasn't 100% retrieval but in the high 90s % and that was 90+% higher than I thought I would end up with. Within a week I was up and running again with minimal disruption. Lesson learnt - Backup the Backup. A lesson well learnt ! I would recommend R3 to anyone.”

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“I looked at several possible data recovery firms; R3 weren't the cheapest but I liked their straightforward manner, the fact that they seemed to know exactly what they were doing, the fact that they were upfront with the cost, and also only charged a modest amount for the replacement hard drive. In total it took a week (including shipping both ways) - slightly longer than I was thinking it might take - but they contacted me several times to let me know where the process was at. So far as I can see, everything on the original drive has been recovered. I recommend them.”

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“Thank you for an excellent job.”

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“Extremely happy with the excellent service. Very quick, efficient and reliable. What more could be said.”

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Hi Jeff Many thanks for taking the time to review. For future reference stick to a good quality branded memory stick. Luckily although yours was a generic memory stick with a failed controller, it was at least the type of construction and NAND chip type that a data recovery lab can read directly from the NAND chips. In general always treat memory sticks and SSD drives the same as any other storage device and back up a second copy of your data to another device. In reality any storage unit can be affected by power and static discharge regardless of how reliable one type of storage may be perceived over another. Andy

“Having discovered my external HD had given up the ghost I thought I'd lost all my family pictures and videos from our Grand Parents to our Grand Children, and all our special occasions and holidays. But no, along came R3 Date Recovery. They calmly told me what could happen and what couldn't happen, including a time scale and an estimated costings. They did their best and their best was exceptional, they retrieved all my data much to my relief and that of my family. Sleep comes much easier now. Thanks to R3 DATA RECOVERY.”

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Hi Neville Glad you could pop in and see the lab and meet our engineers. Fortunately your 1TB Seagate model ST31000340AS was successfully recovered despite the heads failing from a knock. Although hard drives are incredibly reliable, as with any storage device it only takes an unforeseen interference to prevent them from working to be an issue. However having one of the best labs in the country on your doorstep in Sheffield is at least a bonus. All the best Andy and the team at R3 Data Recovery

“I must admit that I panicked when told that my hard disc could not be "read" by the operating system - hundreds of images etc., which, foolishly, I had not backed-up! Cue Google, and up came R3. I looked at the website - detailed my problem - and, within the day, I was contacted by one of the staff who talked me through the problem - explained (gently) what he thought had happened, and stated that there was a good possibility of retrieving some of the information. The tower was collected quickly, and despite going for the "cheapest" option, a new external drive arrived back within a few days - very impressive. The "cream on the cake" is that, I believe, everything was retrieved! Any further problems for myself, or my colleagues, is certain to come your way. Excellent service, many thanks, Derek Buckett”

Helpful Report

Hi Derek thank you for taking time to review. Although your drive was branded Maxtor, it was actually a 320gb Seagate Model STM3320614AS R3 Data Recovery is one of the leaders in recovering data from all types of Seagates but we also engineers who have developed unique solutions that enable recovery of some types of seagates that are normally declared unrecoverable even by other Seagate specialists. We achieve this through having many thousands of donors and the skills and resources to develop engineering solutions very quickly. Glad we could help Andy

“Request was handled professionally, efficiently and was reasonably priced”

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“From the first phone call to Andy at R3 it was obvious I was dealing with an honest company that knew their business! Searching the internet for the right company is very difficult and I am pleased to say I definitely got it right first time! R3 were extremely professional, supportive and retrieved all our lost data within just a few days - amazing! Thanks guys. Claire”

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Many thanks for the review Clare I am doing my bit in the UK Data Recovery Industry to ensure we can help more consumers and businesses every year through increasing capacity. Those companies who are declaring drives unrecoverable and over charging for relatively easy recoveries may may make more profit per case than we do, but we are handling more cases every month than any other independent lab in the UK. When we started the redevelopment of Security House a year ago we did not anticipate just how quickly we would outgrow what is one of the largest dedicated data recovery labs in the country. I am now making plans to develop additional lab and administration space during the Autumn and Winter ready for 2016 . Many thanks for the review Andy R3 Data Recovery The UK's actual data recovery hospital.

“These guys know their stuff ! Great Service and Total Commitment to sorting out your problems. When I thought all was lost, they recovered everything, 1000s of photos and files etc, many that were irreplaceable ( and yes I know, everyone's going to back up their data.... one day ). Brilliant ! Highly recommended. Roj Duffy Preston”

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“The team at R3 were really helpful, great level of communication and we got our family photos back!”

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“I was devistated when my hard drive stopped working. It had years of family photos that were irreplaceable. Fortunately we found R3 Data Recovery with a quick Internet search. We got a call back the same night I sent an inquiry to the web site. I appreciated the swift service and steady updates. It was a bit pricy, but worth every penny to get all of our pictures back. We are very happy with the services provided and I would certainly recommend R3 Data Recovery to family and friends. Thank you!”

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“I can only say that the service I received from R3 Data Recovery was fantastic. They have an extremely calm professional approach rather than the hard sell take your money artists which I will explain first. I had previously sent my drive to another company Rapid Data Recovery who took my money up front, much more than they advertised, and after a week they declared it was impossibly to recover the data. They wanted to throw the disc out but I asked for it to returned which it was. The cover wasn't on the disc and there was a rattling sound coming from inside. I was not impressed. I contacted Andy Butler at R3 Data Recovery who offered to have a look. When they received the disc they reported they opened it up and found a loose screw in the platens and a fingerprint inside. This was not the clean room hotel I had been promised and this just confirmed that Rapid Data Recovery were a bunch of scam artists. NEVER USE RAPID DATA RECOVERY ( If there is a reference website I would be happy for this advice to be posted on) Back to R3 Data recovery. Their service was excellent. They kept me up to date. I was not in a hurry and they took their time to work on my disc when time was available. There task was more difficult because of the abuse the disc had received in the hands of the RDR bandits. Then I had the good news that they had managed to recover most of my family photos. What excellent news. The cost was more than I had expected but I felt my problem had been treated very professionally and I would recommend R3 DATA Recovery to anyone. I hope this of assistance when choosing who to use. Nick Atkins”

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R3 Data Recovery Ltd is rated 4.7 based on 385 reviews