R3 Data Recovery Ltd Reviews

Name: R3 Data Recovery Ltd
Address: Security House Windsor St , ,,, Sheffield
Rating: 4.79

4.8 Rating 329 Reviews

95 %

of reviewers recommend R3 Data Recovery Ltd

Company Reviews

Metrics

Info

4.8

Based on 329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About R3 Data Recovery Ltd:

Data Recovery Company with full data recovery lab and expert engineers. VMWare XSAN RAID EMC IBM DELL HP StorageWorks Drobo Synology QNAP RAID 0,1,3,4,5,6,10,50 JBOD DFS VMFS NTFS HFS FAT EXT3/4

HDD SSD USB, Flash Memory. SAS SATA FC IDE SCSI SD CF iSCSI VMDK

R3 Team deliver successful recovery of data even when declared unrecoverable by other companies. Andy and the team at R3 help those told there is no hope. R3 are more rapid and have the highest success rates in the fields of UK data recovery.

Visit Website

Phone:

0333 123 3282

Email:

andy@r3datarecovery.com

Location:

Security House Windsor St , ,,
Sheffield
S4 7WB

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R3 Data Recovery Ltd 5 star review on 27th May 2024

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Andy Job number R3-79047 Thank you for recovering the pictures on the on the problem flash card. Almost all the pictures were recovered complete and I am delighted to have what I thought was lost. The service was exemplary and whilst I hope the problem will not arise again, I will certainly contact you again if it does. The service is thoroughly recommended Yours David Mitchell”

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“I wish there was a higher rating than Very Good - Amazing is the word! I can't thank the entire team at R3 enough, you've completely and utterly saved my bacon totally selflessly and speedier than I could have ever imagined. I will be recommending you to EVERYBODY - thank you!”

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“Everything went like clockwork. I recommend R3 Data Recovery.”

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Hi John Glad you thinks so, most cases do, it is important as was in this case that after realising there was a problem no one interfered with the drive. Although your WD5000AADS-00S9B0 can sometimes be problematic if there is a head crash, In this case it was an overvoltage which had damaged the circuitry but fortunately the heads and platters were not affected and so the degraded / electronic price quoted at the outset was all that was needed. Glad we could be of assistance and many thanks for the review. Andy R3 Data Recovery Ltd

“Fast, efficient, and very helpful. R3 data recovered all of from lost data on faulty drive. Highly recommended.”

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“A faultlessly helpful service, first rate.”

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“Very friendly and helpful people, very fast service, and it is indeed very economical! I definitely reccommend this company!”

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“I was absolutely overjoyed that R3 were able to recover my precious data for me. I was rather taken aback by the price, which is certainly not cheap by any means but, as getting my data back was of paramount importance to me, I didn't hesitate in paying it. The telephone advice was very reassuring and I was very happy with the collection courier and when I received the file listing, showing they had been successful. I was less impressed, however, with the poor service after I had settled the invoice, which I did on the same day as I received it. I received no notification to confirm it had been received and had to send several emails, most of which went unanswered, to try and get confirmation. I was getting very worried that I had been scammed and would never see my data or my money again. In the end, I received an email, almost a week after payment, to say it had been sent to the courier for delivery back to me but, as they hadn't made any contact regarding the delivery, I had no chance to tell them it needed to be delivered back to my school, from where it had been collected, as there would be no one at home to receive it. That meant it had to be recalled from the courier and dispatched again the following day. Overall, I am very relieved to have my data back. The portable hard drive on which it was sent is good quality and, so far, I have had no problems. Thank you R3 for using your expertise to recovery my data but you really need to consider ways to improve the customer care after payment if you want customers to recommend you to their friends.”

Helpful Report

Hi Tracey Many thanks for the review and feedback, and it is fair to say that whilst we aim to answer every call promptly, we are handling many thousands of communications a month and processing more successful recoveries than our competition which means we can offer a very cost efficient data recovery service. That said the running of the lab efficiently means we are kept very busy and sometimes we are inundated despite 14 staff. Obviously we do need holidays and your case coincided with bank holidays and weekends plus staff holidays so apologies for the slight delay but we did come through on the price quoted at the outset in your initial enquiry and that is our aim. All the best Andy and the team at R3 Data Recovery

“R3 provided a extremely professional and effective service. Highly recommended!”

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“So reliable, reassuring and professional. I was delighted with how fast they resolved my issue, with how calmly they dealt with everything and how they managed to retrieve the lot! So greatful. Thanks”

R3 Data Recovery Ltd 5 star review on 29th April 2015

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(South Yorkshire Data Recovery) -

Glad we could be of service Matt with the recovery of data from your broken PNY 64GB memory stick. Thank you for your review of R3 Data Recovery www.r3datarecovery.com 0800 999 3282

“Andy's advice was greatly appreciated. He resolved the issue I was facing in terms of recovering my data, whilst being clear, understanding and pleasant to talk to. The technical guidance he provided aided me in what could have been disastrous circumstances. I cannot thank him enough.”

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“Very quick and professional”

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“This was great! I thought I had lost all of my documents because of my corrupt memory pen; I thought that I would have to retype all of my work. But all it took was about 15 minutes for them to fully recover all my lost work and now I have it back and I am so grateful.”

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“While my drive was in recovery I was informed of every step of the procedure and also had a very nice courtesy email from Andy reassuring me that my data was in the process of recovery and that there was no need for concern, which was very much appreciated and went a long way to calm my peace of mind and as soon as the raw data image was on the recovery machine, Andy had the faulty drive couriered back to me so I could return the drive to WD for a warranty replacement, now that is what I call customer service. All of my data was recovered, and there was around 1.6 GIG of data and over ten years of work. I would highly recommend R3 Data Recovery, in my opinion they are without doubt the best data recovery company in the UK if not the world. http://www.r3datarecovery.com/ Many thanks to Andy & Mike, who saved my data and a quarter of my lifes work, you can read the full review here: http://mmdsolutions.co.uk/data-recovery/”

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“R3 Data Recovery rescued my precious photographs from my old laptop that no longer booted up. The team quickly transferred my data onto a hard drive, which then easily transferred onto my Mac. I am very happy with the professionally service and would recommend this company's services.”

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“This was the first time we had used a data recovery service, so I didnt know what to expect, but R3 Data Recovery made everything simple and their communication and service were excellent. They managed to recover nearly all the files from our failed hard drive and despatched the data back to us promptly on an external HDD. I can't think how I could fault R3. John Durose”

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(Stoke-on-Trent) -

“R3 Data Recovery saved my life. I was a pratt. Lost my back up, then my hardware went down. The usual computer bloke could not fix so I called R3 Date Recovery at 10am on Monday. They worked tirelessly to save my data. I was back up and running in 72 hours. -i.e 10am Tuesday. Date Recovery talk you through everything and keep in constant communication whilst you lay eggs, loose sleep and climb walls. They pretty much saved my business and I would recommend them to everyone. David P- Cornwall”

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(WEST LOOE) -

Thank you for the 5 Star review David I am glad we were able to rebuild the Toshiba MQ01ABF032 320GB drive and recover your data. Considering the long drive up Cornwall on the first day and time needed for the sourcing of the donor it was indeed a good result to get the data back to within the time frame you needed. All the best from the team at R3 Data Recovery Hospital

“Due to an SD card fault, I thought I had lost all the photos and vidios of my recent trip to Morocco. I sent the card to R3 Data Recovery but did not expect a positive result. There was some degradation in the data but R3 did manage to recover most of my important data. I thought that their charges were high but it comes down to what value you put on the potentially lost data. To summarise, the service was prompt and efficient. They recovered the data I thought was unrecoverable but at a significant cost.”

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(Leeds) -

Many thanks for the review Stephen. The £149+vat for the recovery was actually less than we know competitors charge for monolith memory devices with bad blocks because they do take more processing and technician time than one would think for such a small device. The card had bad blocks and is monolith. We effectively took twice as long on this rather than give up, so for us it was actually not profitable, but as is our company policy we do our best to get the recovery within the clients budget and to our fixed price quotations. We made two partial images one forward and one backwards. We were very relieved for you that there were good pictures and movies from the recovery. You were very lucky in this situation many monoliths are declared unrecoverable . Thank you for the 5 Stars, Andy and the DR Team at R3 Data Recovery Hospital

“I am very impressed with the data recovery service. The staff were very friendly and helpful. I travelled 102 miles in order to access this service, although, I could have posted the USB stick but did not want to, and they managed to successfully recover all of my lost data. I would have no hesitation in recommending this company to others.”

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(TELFORD) -

Many thanks for the review Sam, We appreciate the trouble you went to finding a data recovery company to help you in your hour of need and the long journey between Telford and the lab at Security House. Your particular Sandisk 16GB had had previous unsuccessful recovery attempts, so for us all it was a relief when our electronic rework specialist Paul was able to make the necessary connections needed despite the damage to the stick. Many thanks for the review Andy and the DR Team R3 Data Recovery Hospital

“Outstanding, really efficient service. I needed some data recovered urgently from a failed USB device. They were able to pick up the USB within a couple of hours and have the data in a dropbox within 48 hours. They're also nice people and the price is sensible relative to a lot of the local (London) providers.”

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(London) -

Hi Sam Considering the heat generated by your particular Integral 16GB memory stick, it was one of those cases where the recovery although successful could have been more problematic. All things considered the 3 days taken from first taking the call to you having the files back on your computer was a good result. Many thanks for the 5 star review Andy and the R3 DR Team

“Great feedback when answering questions”

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(South Yorkshire) -

Many thanks for the review Jake. These particular Samsung drives are actually a Seagate model ST1000LM0251TB and yours had suffered damage to the heads and platters during a knock. Fortunately once the platters were inspected in our cleanroom the technicians were able to release the stuck heads and rebuild the drive with donors from our stock a recovery was possible and the file integrity check showed less than 3% of the files were corrupted by the damage to the platters. Again thanks for the review Andy and the R3 DR Team

R3 Data Recovery Ltd is rated 4.8 based on 329 reviews