Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.43

4.4 Rating 272,487 Reviews

86 %

of reviewers recommend Prestige Flowers

Company Reviews

Metrics

Info

4.4

Based on 272,487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 4 star review on 27th March 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prestige Flowers are a very easy site to follow and use, you can choose your choice of flowers at the price you wish to pay, also able to add an extra gift if you wish , write a message or send a card. The added guarantee is a good bonus. I have used them for all different occasions, the flowers are always delivered on the day selected and the receivers of the flowers are always very happy with their beautiful blooms.”

Helpful Report

Posted 3 weeks ago

Hello Lyn! Thank you so much for your wonderful 5-star review! We're delighted to hear that you find our website easy to navigate and that our flowers consistently impress. It's great to know that the added options, like gifts and messages, enhance your experience. We truly appreciate your trust in us for your special occasions. Best wishes, Tom

Posted 3 weeks ago

“Ordered flowers at 7:15pm on Thursday for next day delivery it is now 8:20pm on Friday & still no delivery. Royal mail have not updated their tracker & delivered the flowers to the wrong mail centre & since 12:53 today the flowers are still sat at Leeds mail centre. Disgraceful delivery & total lack of clear communication & update. Will never use prestige again”

Helpful Report

Posted 3 weeks ago

“The flowers were almost dead when they arrived and were 100% not worth the money just so disappointing …..”

Helpful Report

Posted 3 weeks ago

Hello Russell, Thank you for taking the time to share your experience. I’m truly sorry to hear that the quality of the flowers you received was disappointing and did not live up to your expectations. We strive to ensure that all our products arrive in excellent condition, and it’s concerning to hear that this was not the case for you. Your feedback is valuable to us, and we'll be addressing this with our team to avoid similar issues in the future. If you could send us some photos of the flowers along with your order number to enquiries@prestigeflowers.co.uk, we would like to investigate this further and find a resolution for you. Warm regards, Katie

Posted 3 weeks ago

“Excellent 😀”

Helpful Report

Posted 3 weeks ago

Hello! Thank you for your excellent 5-star review! We're so glad to hear you had a great experience with us. Your feedback motivates us to keep delivering the best service possible. Best wishes, Tom

Posted 3 weeks ago

“Living in Canada and wanting to send flowers to our family living in the UK, we have used Prestige flowers for over a decade. Prestige always has delivered on time with beautifully displayed arrangements bringing joy to those we love and care for overseas. Thank you, we appreciate you!! We highly recommend Prestige flowers. The Millers”

Helpful Report

Posted 3 weeks ago

Hello Jade! Thank you immensely for your fantastic 5-star review! We're so glad to hear that you've been relying on Prestige Flowers for over a decade to bring joy to your loved ones in the UK. It warms our hearts to know that our timely delivery and beautiful arrangements have made such a positive impact. Thank you for your recommendation. Best wishes, The Prestige Flowers Team

Posted 3 weeks ago

“Really disappointed. Have used Prestige several times previously and have been very impressed. This time they used my billing address as the delivery address. I contacted them within 3 hours to try to either change the delivery address or cancel the order. The delivery was not due until 2 days later but they refused to amend or cancel. The flowers they deliver are lovely but their customer service is sadly lacking!”

Helpful Report

Posted 3 weeks ago

Hello Sandra, Thank you for taking the time to leave a review. Unfortunately, due to the high volume of orders during peak periods like Mother's Day, we require customers to contact us up to 7 days in advance for any amendments where possible. Regrettably, we’re unable to make changes to orders once the order documents have been printed and the order has started being prepared. Warm regards, Katie

Posted 3 weeks ago

“Even though the outside box had been squashed by post office, the flowers inside more than made up for it. The arrangement is beautiful and l am delighted with them. I'd recommend them to anyone who wants to give someone a special treat. Thanks so much 🙏 xxxx”

Helpful Report

Posted 3 weeks ago

Hello Marilyn! Thank you for your lovely 5-star review! We’re so happy to hear that the flowers made such a great impression, despite the squashed box. Your recommendation means the world to us, and we’re thrilled to have been able to bring some joy to your day. Best wishes, Tom

Posted 3 weeks ago

“I really do NOT like your website. I do not expect to have to make an account with every single purchase I make online. You should have an option to pay as a guest. When I made an account and put my card details in it was not clear how to actually pay. "Checkout Now" is not what I expect to see after I've already put my card details in as I'm already checking out by that stage. "Pay now" is much clearer and should appear immediately under my card details.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for sharing your feedback. I’m sorry to hear that your experience with our website didn’t meet your expectations. I can confirm that we do allow customers to check out as guests. However, if your email address is already registered to an account, guest checkout wouldn't be an option. Additionally, I noticed that you added a delivery pass, which requires an account to complete the purchase. We appreciate your input and will use it to continue improving our service moving forward. Warm regards, Katie

Posted 3 weeks ago

“I absolutley love Prestige Flowers, its my GO TOO site to order gifts, because who doesnt love a bouque of flower and some cheeky chocolates! 10/10 would and have recommended this site many of times and i will continue too, as they have never let me down :)”

Helpful Report

Posted 3 weeks ago

Hello Laura! Thank you so much for your amazing 5-star review! We're absolutely thrilled to be your go-to site for gifts, and we couldn't agree more—flowers and chocolates are the perfect combo! Best wishes, Tom

Posted 3 weeks ago

“Used this company for a number of years and every time I order for family members they are impressed. The flowers are always so vibrant and beautiful and can trust them to deliver gorgeous flowers every time. Thank you!”

Helpful Report

Posted 3 weeks ago

Hello Danni! Thank you for your fantastic 5-star review! We're so happy to hear that you've been using our services for years and that your family members are always impressed with our vibrant and beautiful flowers. Best wishes, Tom

Posted 3 weeks ago

“Very quick and easy order! Pretty much effortless! Thank you!”

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Posted 3 weeks ago

Hello! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found the ordering process quick and effortless. Best wishes, Tom

Posted 3 weeks ago

“The picture isn’t a true representation of what you actually get ,hardly any flowers and only one stick of babies breath, plus they were all bent and squished, bit miffed because they weren’t cheap. If you’re reading this go somewhere else.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your feedback. I'm really sorry to hear that the flowers you received did not accurately match the image you saw at the time of your order. It’s disappointing when expectations aren’t met, especially for something that should bring joy. I understand your frustration regarding the condition of the flowers and appreciate you bringing this to our attention. Please could you forward us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you. Best regards, Katie

Posted 3 weeks ago

“Website was easy and quick to use. Good quality flowers. I especially liked the personalised cards section where one can put the recipients name”

Helpful Report

Posted 3 weeks ago

Hello! Thank you so much for your wonderful 5-star review! We're delighted to know that you found our website easy and quick to use, and that you appreciated the quality of our flowers. Best wishes, Tom

Posted 3 weeks ago

“All I can say is whenever I order flowers from yous the joy I get to hear or see depends who I get them for (mum or partner ) lol the reaction is Priceless and that means the world to me so thank you to your fabulous team or individual keep blossoming as always x”

Helpful Report

Posted 3 weeks ago

Hello! Thank you for your amazing 5-star review! It truly warms our hearts to know that our flowers bring joy to both your mum and your partner. We appreciate your kind words about our fabulous team, and we’re committed to keeping the blossoms coming! Best wishes, Tom

Posted 3 weeks ago

“Giving one star as cannot give no stars. Flowers were purchased to be delivered to a hospital and despite the post code being present on the Royal Mail postcode finder search I was told that the address I had selected was incomplete and the delivery stayed at the royal mail centre”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your feedback. I'm truly sorry to hear about the delivery issue you experienced with your order. I understand how disappointing this situation must be for you, and I apologise for any inconvenience caused. Your comments are important to us, and we'll use them to improve our service in the future. Best regards, Rosie

Posted 3 weeks ago

“Easy to use website to order a lovely bunch of flowers.”

Helpful Report

Posted 3 weeks ago

Hello! Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website easy to use and that you loved the flowers you ordered. Best wishes, Tom

Posted 3 weeks ago

“Always use prestige for our flowers and never been failed yet, they are lovely and always deliver on time. Always happy with the flowers and presents sent.”

Helpful Report

Posted 3 weeks ago

Hello Steph! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've always relied on us for your flowers and that we've consistently delivered lovely arrangements on time. Best wishes, Tom

Posted 3 weeks ago

“I have used Prestige flowers for over 10 years now and I have never been disappointed with the quality, customer service or prices. I recommend them to all my friends.”

Helpful Report

Posted 3 weeks ago

Hello Charlotte! Thank you so much for your incredible 5-star review! We're absolutely delighted to know that you've trusted us for over 10 years and that we've consistently met your expectations in quality, customer service, and prices. Your recommendations mean the world to us! Best wishes, Tom

Posted 3 weeks ago

“The flowers are amazing brilliant service definitely be going back”

Helpful Report

Posted 3 weeks ago

Hello Mya! Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you loved the flowers and received brilliant service. Best wishes, Tom

Posted 3 weeks ago

“Very easy to use website and great array of flowers and reasonable prices”

Helpful Report

Posted 3 weeks ago

Hello Craig! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our website easy to use and that you enjoyed our great selection of flowers at reasonable prices. Best wishes, Tom

Posted 3 weeks ago

Prestige Flowers is rated 4.4 based on 272,487 reviews