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Pipers Farm Reviews

4.9 Rating 6,196 Reviews
97 %
of reviewers recommend Pipers Farm
4.9
Based on 6,196 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pipers Farm Reviews

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

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Top quality products! I have never tasted pork as good as Pipers. Great customer service and efficient delivery. I know it is a little more expensive but I’d rather eat less but better quality meat. Website has great recipes to use too!
Helpful Report
Posted 2 months ago
Dear Chris, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and continuous loyalty to our brand. Your loyalty means the world to us. Please don't hesitate to reach out if you ever need anything or have any further feedback. We are here to serve you. - Georgina
Posted 2 months ago
My first arrived in 2 days, perfectly packed and labelled (phew!). I’ve just had the venison burgers and they are delicious. Highly recommended, I’ll definitely order them again..
Helpful Report
Posted 2 months ago
Thank you so much for your fantastic 5-star rating, Hannah! We truly appreciate your support and we're thrilled to hear that your first order from Pipers Farm was a success. We're delighted to know that your package arrived promptly and was well-packed and labelled. It's great to hear that you enjoyed our delicious venison burgers, they are indeed a fan favourite. Your high recommendation means the world to us, and we can't wait to serve you again in the future. Thank you for choosing Pipers Farm! - Georgina
Posted 2 months ago
5-star meat, 1-star customer service. I wanted some lamb fillets for a special dinner I had planned, and Pipers Farm had a lovely option. I will say, we ate the lamb last night and it was lovely. The other cuts I got are similarly well-packaged and look fantastic quality. HOWEVER, I ordered in advance as my wife and I were going away for our anniversary, so I wanted to get the meat ordered before we left. Unlike most other online butchers, Pipers did not give me a delivery date option - it just immediately processed the order. This may have been my own fault, but I fired off an e-mail within 10 minutes asking them to confirm a delivery date. 2 days later, I received a shipment notification and I followed up AGAIN, asking for them to stop the delivery. I received a delivery notification the following day...I sent another e-mail, asking for a refund as the meat would be sitting outside. In the end, the wife and I cut our trip short to get home earlier to get the meat off the doorstep. 3 emails, all of which have been totally ignored by their customer services team, even a week later. Good meat means nothing if they refuse to speak with their customers.
Helpful Report
Posted 2 months ago
Hi James, Thank you for your review and feedback about your latest order with Pipers Farm. I have tried to call you on the mobile this morning to discuss, but unfortunately unable to reach you. We have no record of any emails being sent to the Customer Service team regarding your order, so I wonder which email address you had sent your enquiry to? I would be keen to chat with you further so we can resolve your complaint. Please contact me on 01392 881 380 at your soonest convenience. We look forward to hearing from you. Many thanks. Georgina
Posted 2 months ago
Great service. My only issue is DPD leaving my box at my front door without even knocking. But this is no reflection on the quality of food or prompt service. Thank you
Helpful Report
Posted 2 months ago
Dear Jackie, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We apologise for the inconvenience caused by DPD leaving your box without knocking; however, we're glad it didn't affect your overall satisfaction with the quality of our food and the promptness of our service. We appreciate your understanding and thank you once again for your support. Best wishes Georgina
Posted 2 months ago
Taste of the mean is pretty amazing for the price
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Posted 2 months ago
Dear Giovanni, Thank you so much for your amazing 5-star rating of Pipers Farm. The steak looks amazing! We truly appreciate your support and feedback. Your kind words mean a lot to us. Best wishes Georgina
Posted 2 months ago
Chicken was very flavourful, only problem was when it arrived and I looked at the size I knew it wouldn't be enough to feed 4 adults and an 8 year old child so had to pop to local butcher to get another. I purchased the recommended size for 5-6 people so a little disappointed.
Helpful Report
Posted 2 months ago
Dear Lynne, Thank you so much for giving Pipers Farm a 4-star rating! We really appreciate your continued support and loyalty as our customer. We are thrilled to hear that you found the chicken to be very flavourful. We take great pride in offering high-quality, delicious products. However, we are sorry to learn about the inconvenience you faced with the size of the chicken. We understand how important it is to have enough food to feed your family. We will take your feedback into account and strive to improve our portion sizing recommendations in the future. Once again, thank you for your kind words and continued support to Pipers Farm. - Georgina
Posted 2 months ago
Great service prompt quick delivery product cooks nice and tasty
Helpful Report
Posted 2 months ago
Dear David, Thank you so much for taking the time to rate Pipers Farm with 4 stars! We greatly appreciate your kind feedback and continuous support as a loyal customer. Best wishes Georgina
Posted 2 months ago
Great quality products. Worth paying extra for for peace of mind that animals are cared for and slaughtered with compassion. Good service, always a helpful person on the 'phone if you ring with any query. Well packed and delivered very chilled in recyclable, sustainable packaging.
Helpful Report
Posted 2 months ago
Dear Diana, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your loyalty and support. We're delighted to hear that you value our commitment to providing great quality products. We firmly believe that it's worth paying extra for peace of mind, ensuring our animals are cared for and slaughtered with compassion. Additionally, we're thrilled that our helpful customer service team has been there for you whenever you had any queries. Once again, thank you for being a loyal customer to Pipers Farm. Best wishes Georgina
Posted 2 months ago
10/10 the pricing is very reasonable the beef I purchased is some of the best beef I’ve eaten in the uk that’s not wagyu the packaging was all recyclable and came with multiple layers to protect my purchased goods it was left in a safe place and was outside all day as I was at work and was still frozen solid when I got home I will be a regular customer going forward as having all your meat bulk bought and put in the freezer is so easy less time consuming and much cheaper I change my score 20/10 amazing also your cheese and onion crisps are insane thank you again!!!
Helpful Report
Posted 2 months ago
Dear Felix, Thank you so much for your glowing 5-star review of Pipers Farm! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and are delighted to hear that you found our pricing to be very reasonable, and that our packaging met your expectations as well. Thank you once again for your wonderful review and for choosing Pipers Farm. We truly appreciate your support! Best wishes Georgina
Posted 2 months ago
As always the meat is first class. Had a topside joint for a Sunday roast and it was divine
Helpful Report
Posted 2 months ago
Dear Karen, Thank you so much for your fantastic 5-star rating and for taking the time to share your feedback on Pipers Farm. We truly appreciate your support and loyalty. We're thrilled to hear that you enjoyed the topside joint for your Sunday roast. It's always wonderful to know that our meat continues to meet your expectations and is considered first class. Thank you once again for your continuous support! Best wishes Georgina
Posted 2 months ago
Easy to order, quick delivery, excellent quality produce, would highly recommend!
Helpful Report
Posted 2 months ago
Thank you, Yollande, for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your kind words and are delighted to hear that you found ordering from us to be easy and experienced quick delivery. Our commitment to providing excellent quality produce is of utmost importance to us, and we are thrilled that you were satisfied with your order. Thank you for recommending us, and we look forward to serving you again soon! - Georgina
Posted 2 months ago
Very impressed by the efficient delivery of my order. Although I've not cooked it yet the venison shoulder looks excellent! The packaging is good and I've placed another order for some different items.
Helpful Report
Posted 2 months ago
Dear Trish, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We're thrilled to hear that you were impressed by our efficient delivery of your order. We genuinely appreciate your kind words about the excellent condition of the venison shoulder - we're confident it will be a culinary delight once cooked! Thank you for choosing Pipers Farm, Trish. We sincerely value your continued support. Should you have any questions or need assistance, please don't hesitate to contact us. - Georgina
Posted 2 months ago
Normally happy with our meat but ordered the pork belly this time. It arrived with lots of hairs still in the skin, impossible to to remove and did not dissappear when cooking. Very unediable and dissapointed with the quality of preparation.
Helpful Report
Posted 2 months ago
Hi Sophie, Thank you so much for taking the time to share your feedback about your experience with Pipers Farm. We truly appreciate it! We constantly strive to provide the best quality products, so I am sorry that your experience with our Native Breed Pork Belly fell below our usual high standards. Pork Belly is one of our most highly rated products and I would be happy to send you a replacement so that you can experience the true Pipers Farm Native Breed Pork Belly. I feel confident that your experience will be better with the rest of your order and If there is anything else we can assist you with or if you would like to arrange a replacement Pork Belly for you, please do not hesitate to get in touch us either by email or on the telephone on 01392 881 380. Once again, thank you for choosing Pipers Farm and for your valuable feedback. We are grateful to have you as a customer and we look forward to serving you again soon! Best wishes Georgina
Posted 2 months ago
Brilliant produce and great taste. The boxes are really good value for money
Helpful Report
Posted 2 months ago
Dear Ros, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your kind words and are thrilled to hear that you find our produce truly brilliant with a great taste. Thank you for your support to Pipers Farm. Best wishes Georgina
Posted 2 months ago
I have bought the plain sausages from here for years. They are just what I like, plain, no fancy additives, juicy and tasty. Perfect motor cold.
Helpful Report
Posted 2 months ago
Dear Ronald, Thank you so much for your 5-star review of Pipers Farm! We truly appreciate your continued support and loyalty over the years. It brings us great joy to hear that our Plain Pork Sausages have consistently met your taste preferences. Once again, thank you for your kind words and for being part of the Pipers Farm community. Best wishes, Georgina
Posted 2 months ago
Very pleased with the quality of the. Meat
Helpful Report
Posted 2 months ago
Dear Elena, Thank you so much for your fantastic 5-star rating of Pipers Farm! We truly appreciate your kind words and are thrilled to hear that you are very pleased with the quality of our meat. We are grateful for your support and look forward to serving you again in the future. Best wishes Georgina
Posted 2 months ago
We have been ordering from Pipers farm for a while now and we have loved everything we've ever had. We love their ethos and the eco-friendly sheeps wool packaging which will go into our compost. Highlight has been the Osso Buco but we get a lot of beef, chicken and burgers which are far tastier than a supermarket.
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Posted 2 months ago
Dear Katheryn, Thank you so much for your wonderful 5-star rating of Pipers Farm! We truly appreciate your support and loyalty to our farm. Best wishes Georgina
Posted 2 months ago
Always good quality meat. Packaging is excellent and so is the delivery.
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Posted 2 months ago
Dear Lynda, Thank you so much for your fantastic five-star rating of Pipers Farm! We truly appreciate your feedback and support. Best wishes Georgina
Posted 2 months ago
I’ve been ordering my meat from Piper’s Farm for about 6 years now. There is no comparison to Piper’s meat and that from the supermarket, the taste difference and quality is far superior. I love the choice of meats, cuts, charcuterie and the discounts.
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Posted 2 months ago
Dear Francesca, Thank you so much for your amazing 5-star rating of Pipers Farm! We truly appreciate your kind words and for taking the time to share your thoughts. Once again, thank you for your loyalty and support. We look forward to serving you with the highest quality products for many years to come. Best wishes Georgina
Posted 2 months ago
I am making a YouTube video about eating your meat for a week and top marks!
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Posted 2 months ago
Dear Scott, Thank you so much for your amazing 5-star rating of Pipers Farm! We truly appreciate your support and kind words. Your feedback means a lot to us. We're delighted to hear that you are making a YouTube video about eating our meat for a week. That's absolutely fantastic! We would love to see it and share it with our community. It's wonderful to know that you enjoyed our products enough to give them top marks. Once again, thank you for your continued support and for choosing Pipers Farm. Best wishes Georgina
Posted 2 months ago
Pipers Farm is rated 4.9 based on 6,196 reviews