Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant...very healthy trees making our garden look so nice. Thankyou Paramount Plants.”

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Posted 2 years ago

Hello Carol we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Great plants so healthy excellent value and prompt friendly service Highly recommended for all your plants”

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Posted 2 years ago

Hello Clive we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Hydrangea arrived in top condition and was well packed. Was kept informed regarding delivery. Would definitely recommend.”

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Posted 2 years ago

Hello Gillian we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Great service, extremely helpful with advice.”

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Amazing customer service. Delivery was hassle free (we live on the IOW so delivery can be problematic). The guy who delivered so so helpful and they have been able to answer any questions we have had.”

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Karen

Posted 2 years ago

“Very nice trees and excellent customer service, thank you. Sebastian”

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Beautiful trees as described, green and shapely. Love them, not the first time I bought from paramount and not the last.”

Paramount Plants 5 star review on 5th November 2022

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Karen

Posted 2 years ago

“I was pleased with my sky rocket juniper, it arrived promptly and in good condition”

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Lovely plants which arrived well protected and in good condition”

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Posted 2 years ago

Hello Sally, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Excellent service and carful delivery great to get updates on delivery”

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Plants arrived promptly and were in pretty good condition.”

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Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“I bought six mature standard trees plus compost, stakes and feeds this year from Paramount, total order value approximately £2,500. The trees are as described, in good condition and were carefully and competently delivered. Contacting Paramount is a weak point: the phone was never answered in about a dozen times of trying and return of left answerphone messages was slow. Email seems to be the best method of contact though this too doesn't always get the quick response one needs for advice. The advice is first-rate; I simply suggest you carry a phone around and take it in turns to answer it. Simple: I've done it for years. The supplied wooden stake posts are much too wide a diameter, 5-6cm, to get into the ground. I ordered twelve from Paramount, which I carefully pre-stained green, now redundant. I wish I had not bought these from you, a waste of money. Tom's video notion on your site of knocking them in with a mallet ("..a mallet will do..") is fanciful. Even pre-drilling as I did with a long 20mm masonry drill I could not get these in more than an inch or two below the dug out hole. My solution, which I recommend to customers, was to buy steel fencing posts from Wickes. They are a perfect size for the masonry drill (which takes care of obstructive small stones and roots in the ground), come in 2m and 1.5m lengths and are nicely painted black. They are straightforward to hammer in and provide discreet and firm support. Customers should note that the Ligustrum japonicum trees I bought had been potted with supportive wooden blocks which made removal of the pots prior to planting difficult. Don't waste time as I did trying to prise the pot off the rootball; the blocks will have swollen jamming them against the pot and they are stapled to the pot wall anyway. Just sacrifice the pot by cutting it off the rootball with heay duty secateurs. Overall, though there are some improvement points which I think Paramount could make, the trees now in a fortnight look excellent and I hope they will flourish with my planting and after-planting care.”

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Posted 2 years ago

“Quality plants ~ very happy ~ I would highly recommend ~ fab!”

Paramount Plants 5 star review on 24th October 2022

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Posted 2 years ago

Hello Catherine, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Healthy vigorous plant and well packed.”

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Posted 2 years ago

Hello David, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“The hinoki arrived promptly and after only two-three weeks in the ground, is already thriving and showing growth.”

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Posted 2 years ago

Hello, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“very pleased with the service. Prices were good and were delivered as I was advised. All arrived in good condition.”

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Posted 2 years ago

Hello Ian, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Ive ordered 2 trees from this company. They are very healthy. Happy customer.”

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Posted 2 years ago

Hello Jackie, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Great quality and service. Fantastic selection of A1 plants and trees.”

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Posted 2 years ago

Good morning Andrew, thank you for your valued feedback,we are very pleased you're happy with your order. We look forward to being of service again to you in the future. Kind regards Peter

Posted 2 years ago

“Great looking, healthy plants arrived safely and timely in a competently packed box.”

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Posted 2 years ago

Hello Michael, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Was delivered a Very healthy and happy apple tree . I love shopping with them.”

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Posted 2 years ago

Hello Nana we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your feedback Kind regards Peter

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,678 reviews