Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,181 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The wormery arrived within a couple of days which was good, but I deferred delivery of the worms which was a big mistake. I emailed on 20th December 2016 asking for the worms to be delivered and hoping in time for xmas, but here we are at the 13 Jan 2017 and I still don't have them. This was a xmas present for my wife which has gone very sour. I had a few email exchanges to try to sort it out but email support was poor and didn't seem to really care, to the point where they stopped replying and I had to phone through my concerns. I've now been told they will be with me tomorrow, so fingers crossed.”

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“Friendly and helpful on the phone, and then the parcel arrived in plenty of time for Christmas.”

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“Interpreted my order correctly and delivered efficiently.”

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“No idea what I bought from Gutter Mate - the email I received asking me to review it didn't tell me what it was. I've bought tons of things recently so it could have been anything. My review is "tell me what I bought."”

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“Great service. Hassle-free.”

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“Really happy with my new wormery. Well designed and sturdily made. delivery packaging - good. highly recommend. Thx”

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“Dealt with quickly and politely”

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“The website made choosing and ordering a wormery easy. The wormery was delivered quickly. It is a Christmas gift for my son in law, so I haven't seen it yet.”

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“when the order arrived there was a bucket missing and no one has returned my calls or emails to let me know how this might be resolved - nothing”

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“Fast delivery, good product and price”

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“Ordered a purple 110L water butt.. A week alter it had not showed up. When contacted they said out of stock and no date for renew stock. They could have said no stock when placing order or let me know out of stock and not left me to chase”

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“Good service, excellent product!”

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“my order was delivered, so fast and even on a SUNDAY.I will definitely use them again, when ordering in the future”

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“The product is grossly overpriced for the quality of the product , and the price of the filter gauze is really beyond belief, I think you have a good idea but need to cut price or beef up the quality of plastic used.”

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“Goods always arrive on time and good advice will shop here again”

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“Goods exactly as described, easy shopping process, very prompt delivery.”

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“A special order was made for me with my Bokashi bran. Talking to the ordering and support team was very useful. Many thanks!”

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“Slightly delayed delivery but they kept me informed. Product was exactly as expected (my second wormery from them). Cannot fault the service. Thanks”

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“All set up and worms are munching away.”

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“Had to wait ages for delivery, as was wood was out of stock ?Even though no indication on website. When product eventually arrived, was very pleased, good robust construction.”

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Original Organics is rated 4.2 based on 1,181 reviews