Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,181 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Original Organics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The foundation’s specialists worked swiftly, utilizing their connections with financial authorities, cybercrime experts, and legal professionals. They traced the fraudulent transactions, uncovered hidden accounts, and applied legal pressure on the scam broker’s network Contact their agent via WhatsApp: +4 4 7 8 2 6 4 0 1 0 0 5 Email: 𝙙 𝙖 𝙞 𝙨 𝙮 𝙛 𝙪 𝙡 𝙩 𝙤 𝙣 0 7 @ 𝙜 𝙢 𝙖 𝙞 𝙡 . 𝘾 𝙤 𝙢”

Helpful Report

“Well packed and prompt delivery I love the scent of the hand wash and hope that it is economical to use but as I have only just started using , I don't know yet.”

Helpful Report

“Bought the Tiger Wormery and must say better than expected. Clean and easy to use and well made. Delivery was fast and in time.”

Helpful Report

“The product was quickly dispatched and arrived with no problems. The website information has been most helpful with setting it up. Thanks for a great service!”

Helpful Report

“Through no fault of he company’s own some of my items arrived damaged however the company quickly resolved the matter and were very helpful. Would shop with them again.”

Helpful Report

“I ordered a large beehive type compost bin plus base. Both arrived promptly considering it was over Christmas. This was a much better buy than the two black self assembly bins that I now have to get rid of because they have no base and let displaced rats in to nest during local floods. The lids had slots that let the rain in, so the garden waste is now absolutely sodden and has to be removed at some cost. The design of my new bin from Original Organics should prevent any of this and compost with no vermin or soaking. All I need now is a man, a shovel and a trailer...🤔”

Helpful Report

“Quick delivery. Item was damged during transit but Original Organics replaced it promptly and without argument”

Helpful Report

“Good strong sturdy box. Unfortunately because the size tapers to the bottom the stree stand doesn't quite fit. However, the box is excellent for storing all the garlands and tree ornaments. It clips shut securely and will slide into the loft hatch. Glad we purchased it.”

Helpful Report

“Really disappointed about the amount of worms in 1kg. I’ve already reviewed your service on TrustPilot but you dismissed it. I’ll never order from you again, nor advice anyone to either.”

Helpful Report

“Bow arrived with an illustration of the finalised unit when built, but no instructions as to how to build and how to organise the wormery. I found your "Building Your Tiger Wormery" guide on a sister company website which answered most questions. I think you should consider these purchases from the customer veiwpoint. Then please could you tell me why my Wormery looks like the accompanying photo with very little gap between the stages, as opposed to that shown on the carton and guide (screen shot also attached)”

Helpful Report

“Bought storage tubs at what I thought was a reasonable deal. They arrived well boxed and in good time, and are perfect for my requirements. Thank you.”

Helpful Report

“Ordered confirmed for Blackdown 3 bin wood composters on October 23rd. (£645)Website said delivery would take up to 3 weeks (21 days). After 21 days no delivery had taken place, so I emailed Original Organics. I was told they meant 21 WORKING days, although this was not mentioned on the website. I was further told that they were having problems with their supplier, so the wait would be longer. Eventually the items were delivered exactly 6 weeks after order was confirmed. I have not assembled the composter yet, the gardener is going to do it, so there may be an update on this review in due course. I was considering ordering another one, but I will wait until after assembly and assess on a needs basis.”

Helpful Report

“The service and quality of the wormery starter kits are very good I would used this company again when required.”

Helpful Report

“I was very impressed with your Company. I had an issue with one of the compost bins I ordered and you sorted it out immediately. Thank you”

Helpful Report

“Good products at competitive prices with quick delivery.”

Helpful Report

“Bigger than I thought which is great,I change address so went to 2 different addreses.Even though it says its rat proof I'll still put metal mess at the bottom.”

Helpful Report

“Very pleased with this sturdy composter with screw on lid and open at base for fluid drainaway. Note that even after packaging removal too large to fit through house front door. It was taken to rear alleyway and thrown over rear fence into garden. It is reasonably light and 72 year old female managed that. No self-assembly. Trap door at bottom for compost works well.”

Helpful Report

“Very pleased with the wormary and the Tiger worms are now busy munching and pooing”

Helpful Report

“2 gutter scoops arrived by Etsy but unfortunetly both had cracks in the scoop. A bit disapointing but I will glue or file the cracks out. These things do happen in transit so not the end of the world.”

Helpful Report

“I was having a problem with our Original Wormery as the tap had broken and the worms were missing! Stephen was able to help with both issues and I was sent some free worms Excellent customer service and would definitely recommend.Tap and worms are working well”

Helpful Report

Original Organics is rated 4.2 based on 1,181 reviews