Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,176 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Arrived on time. Well packaged. Thank you.”

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“Lovely butt!!! 😂”

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“When ordered shipping zero after 4weeks was told it would be an extra £15 for delivery after a few phone calls it was grudgingly resolved. Never again”

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“Exactly what I ordered. Website wouldn't take an Irish post code though, resulting in delay.”

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“Very happy with service ( was already familiar with product supplied); order was delivered in very good order and promptly. I did however find the website a little confusing( ?was product available? If not,when?) All in all,very happy and would use Original Organics again.”

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“Fantastic company! Stephen in Customer service is outstanding.”

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“Great prompt service. Easy to use website. Compretetive prices.”

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“Drought plug was delivered promptly, well packaged, and exactly as described. I measured the plug hole (40mm) before ordering, and was confident that it would fit OK, which it did. Tried it today and it worked perfectly, so we are now able to water the garden with grey water. It recovers more water from the bath than any other method would have - I doubt if more than a cup full got left behind.”

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“Placed and order for a Keter premier shed 7.5ft x 9ft on the. Accepted the delivery terms of 21 days. Closer to the 21 day delivery time had no confirmation that it would be arriving. I rang customer service told not to worry it will be with you within that time. This date past so rang again to be then told that there had been a processing issue on there system but it would now be another 2-3 week minimum. Was then told a manager would call me back. That never happened so I then decided to send an email, waited 5 days with no reply so then rang back again to be told that what’s the point in updating me when they had no news about my order apart from the fact it was actually placed this time. Fast forward another week I rang to then be told it’s being delivered this week and they thought that someone had contacted me. First of all I understand mistakes can happen. But the customer service has been non existent and poor. Such a shame really because this could have been dealt with and handled in a much better way but instead I’ve had 0 communication. Not something i would expect from a reputable company. Bad attitudes, carelessness and excuses. Not happy at all !!”

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“Pleased with my products.”

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“Quick delivery. Brilliant product (wormery) and good price. Would buy from again”

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“Prompt response to queries and to solve problems. I will buy again from the”

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“prompt delivery”

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“Very quick and efficient service”

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“Fantastic price for 2 faux double topiary trees...cheaper than anywhere else online. Fast delivery within a couple of days and free delivery ! Extremely impressed and satisfied.”

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“Got what I wanted. 3-5 day delivery was 8 days but that is not unusual for folk living in peripheral regions.”

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“Needed a replacement bowl for rusty old Hacienda fire pit. Purchased a new fire pit which is of excellent quality and price. Delivered promptly and new bowl fits perfectly in old mosaic pit which we love.”

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“Very fast and efficient service”

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“Love the piece, good fit and arrived in good time as promised.”

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“Worms arrived promptly in a secure, boxed package. I was able to place them in the wormery where they are thriving”

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Original Organics is rated 4.2 based on 1,176 reviews