Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,176 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Original Organics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with my purchases and excellent service.”

Helpful Report

“I ordered a 1900 Blackdown Range Triple Standard Wooden Composter and it was delivered within 4 days. The quality was excellent and it was assembled in a couple of hours. I was phoned to arrange delivery by an employee. He was polite, efficient and charming. I can no fault any part of the purchase. Highly recommended.”

Helpful Report

“Seemed to have a problem with paying and had to make @ few phone calls”

Helpful Report

“Very good service,no problems with ordering or delivery.Will use again in future thanking you.”

Helpful Report

“I ordered the rotating composter. I am thrilled with it. It is strong and very well-designed. It was delivered swiftly and the instructions that came with it were clear and easy to follow. Also, the box was packed intelligently so that the pieces were packed in the order that they were needed.”

Helpful Report

“I bought a water butts and stand. This company was very efficient dealing with the order. The delivery was very speedy too. Thank you!”

Helpful Report

“My rainwater terrace is marvellous! The design is brliliant. Thank you.”

Helpful Report

“Easy website. Good prices. Prompt delivery.”

Helpful Report

“Great fast delivery service was expecting and stated 10-14 days actual was 3-4 days. Only minor issue was the order was in 2 boxes and were delivered on separate days. The goods are good quality.”

Original Organics 5 star review on 4th March 2023

Helpful Report

“Excellent service. Product arrived exactly as ordered and on time. Many thanks.”

Helpful Report

“Found this company online when I needed to look for an extra two bokashi composter bins. The bins arrived really quickly and are of good quality. I know I will have them for a long time to come. Will definitely buy from here again.”

Helpful Report

“The delivery was very vague and I still have not received the cow I ordered so ... not so good your service”

Helpful Report

Hi Polly, As stated on our website for the foot stools (which is highlighted in red), due to high demand, delivery is 2-3 weeks. Kind regards, Original Organics.

“Excellent service & design just what I wanted. I have now become obsessed with it, and have ordered more worms to give it an extra kick-start along with adapting the wormery to facilitate a thermostat and heat mat for increased production during the colder months. The worms love it!”

Helpful Report

“My order was packaged the next day sent on good time. I did have a couple of concerns when I received the worms but that was my own inexperience. Original Organics were prompt with their response and put my mind at rest. Thankyou!”

Helpful Report

“It's flimsy , warped lid need to put something heavy on to top to try and straighten it, hinges on top need to be changed. Would not recommend this composter.”

Helpful Report

“Needed replacement part and extras. Easy to find and order with great service. Delivered within 3 days.”

Helpful Report

“Stainless steel Bokashi buckets whilst not cheap much more robust and versatile than plastic ones - also quick and efficient delivery”

Helpful Report

“Excellent service”

Helpful Report

“I purchased a 2 metre length of the 20mm White Extension Hose to connect a waterbutt to the downpipe. I didn't want a black one so was glad OO had a white variant. The hose is in good order and fits the diverter fine. The delivery was fast and the order process was easy.”

Helpful Report

“Easy to use system competitive pricing”

Helpful Report

Original Organics is rated 4.2 based on 1,176 reviews