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Original Organics Reviews

4.2 Rating 1,188 Reviews
79 %
of reviewers recommend Original Organics
4.2
Based on 1,188 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Good customer service
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Great service, helpful on the phone, very happy
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Item arrived with fixings missing, telephoned the next day (tues), took until the following Mon to arrive only to have been sent the wrong item. Phoned same day and was told that the correct item would be sent. I asked that it be sent first class so that it would arrive Wed. Did not arrive Wed so phoned again, only to be made to feel like I shouldn't be complaining about the service. Very defensive and sarcastic with no explanation as to why the errors occurred. The correct item finally arrived on Fri. Original item arrived on the 10 April and was finally able to use it on 20th. It was bought as a birthday present for my son. Not the service I would expect.
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Thanks parcel on time
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Great prices and reliable delivery service
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Excellent all round service, thank you
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More updates on the delivery time would be nice as I heard nothing for quite a few weeks until I emailed.
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Very quick response to email query about delivery date.
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Product was Fine.
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First of all we were offered an inferior product, which we refused and were told the wood supplier had let them down. On the 26th March we were emailed a shipment order with the shipment number and the order number. On Tuesday 3rd April we phoned the composting people and spoke to a lady and gave all the details of the shipment order and she was amazed because she said that the order had not even been made. I also sent an email on the 3rd April explaining that we only wanted delivery on a Wednesday, as well as other things that you should read. We did not even receive a reply or acknowledgement. We could go on and on but what is the point? Perhaps this will stimulate you into action, you never know. We look forward to hearing from you. John and Rosey Davison ,
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Love our new compost bin, very sturdy and well made. Fast delivery, great value will definitely be recommending you to friends & family! Many thanks.
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The bokashi bran arrived in perfect condition, beautifully packaged. The advice to reseal the bags after use is appreciated. The bokashi is nice and moist and working well. My only criticism is that it was rather expensive including postage
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I ordered a four-tier wormery as a gift - and it turned up in two days!! Superb service! And a very happy worm-owner. Thanks very much!
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Items arrived on time, well packaged and thus with no damages. Very pleased with the cloches that allow plants to "drink". I have around 4 of the conventional bell type and that is the worry with those....recommended.
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Third time ordered this product, good product, well priced. Delivery is always as promised, goods arrive in excellent condition.
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The product is as described on the website and of good quality. I'm disappointed with the payment process on the website and nearly cancelled my order as a result. The Order Review was confusing as the product price was displayed inclusive of VAT, the delivery charge was exclusive of VAT and the Grand Total, although correct, obviously wasn't the sum of the charges listed. Once I worked out that the numbers were correct I placed an order. This page listed the items I'd ordered but all the values were zero with the exception of the delivery charge. At that point I was no longer confident that the website was genuine.
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A quick delivery, pleasant young man. Good product.
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efficient service
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Fast turnaround and great product with full info.
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Delivered a quality product at a very competitive price. Worms through the post? Who'd have thought it?
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Original Organics is rated 4.2 based on 1,188 reviews