Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,181 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“Prompt delivery”

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“They didn't, they just sold me something!”

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“The water butt arrived earlier than originally advised which was very useful especially as it was prior to the Easter Weekend and was the perfect size that I needed, but lack of any leaflet showing all aspects of assembly - base and knack of fitting lid for example and particularly the absence of the tap, so having to use the one from my old butt, put a damper on the purchase”

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“Simple set up, reasonable delivery time. Instruction book would be a better with pictures.”

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“I placed an order by phone that was not processed rang 4 days later as had no confirmation. Parts sent out by 5 deliveries still waiting for parts to complete the job 4 weeks later. DO NOT USE GUTTERMATE. I have now had to order the parts from a different supplier. Which has sent them out the next day!”

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“Replied to my queries about the product and then improved the description on the website for others. Product is well made and looks great.”

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“It delivered what I ordered”

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“Good communication and the product turned up in short time :-).”

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“The water butt is strong the lid is child safe and fits just as we wanted it to thank you”

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“Purchase of submersible water pump for an underground 4000 gallon rain water tank at a cricket club. ........Before making purchase representative was very helpful with advice on suitability of pumps. Delivery was prompt and the pump supplied meets our needs. A couple of weeks after delivery Gutter Mate phoned to check that the product met our requirements. Would recommend the company.”

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“very pleased with the wormery”

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“The phone was answered promptly & the lady who dealt with the call was polite but friendly. My previous order was traced quickly and my new request dealt with speedily and efficiently. The goods arrived the next day.”

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“I managed to find a product that I was looking for but no one else seemed to have in stock”

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“Good product, good service”

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“I ordered... it came as expected. Excellent!”

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“WHen the product arrived the lid has a crack in the corner. I have emailed twice now and not heard anything. Do you think you could pass this on and maybe someone could get bet to me? !!!”

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“Good product range and reasonable prices. ETA for delivery would've been be helpful though, as there was a small delay after placing the order.”

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“Wormery arrived on time in good condition. So far, worms doing well.”

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“beautiful friendly cheerful staff”

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“Great service, good product, good price,will shop here again no more to be said!!.”

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Original Organics is rated 4.2 based on 1,181 reviews