Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,180 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent compost bin, which was quite easy to put together - I did it without any help although it would probably have been simpler with someone else to help hold bits. I filled it immediately with weeds and cuttings and everything was beginning to break down nicely within a week. Looks smart outside the back door, where it is easy to access for adding kitchen waste. Very happy with my purchase”

Helpful Report

“Pleased with the product (downpipe diverter) but really disappointed with the non-recyclable packaging. Hundreds of foam or polystyrene 'chips' which will go straight to landfill and stay there for 1,000 years. What's wrong with shredded paper or card?”

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“I am delighted with my new worm cafe, doesn't look unsightly in the garden and my worms are happy in their new house 🏠 The only complaint is I purchased item 23th August and it wasn't delivered until 4th September. DPD was overnight delivery and item was in stock when I ordered and paid for it. I ended up panicking as I am going way tonight 5th September. I don't understand why when an item is in stock companies don't just get on and post them, without us customers they wouldn't have jobs”

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“Everything as expected no problems”

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“Worms active matting perfect”

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“Great product, easily constructed with good instructions, would definitely recommend and buy again!!”

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“Kept advised of delivery which was on time. Product was as described”

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“The rainwater diverter was relatively easy to install and works reasonably well. The instructions could be clearer. I installed it upside down at first and it didn't work (probably me being stupid).”

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“The package arrived in a good state and quite quickly.”

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“I hadn't used my wormery for some time so I was starting again from scratch. The starter kit arrived promptly, but it would have been helpful if it had included a copy of your leaflet explaining how to put the contents together. Fortunately I had kept my original leaflet which explained what to do, otherwise I would have been a bit stumped. My worms are busy - thank you!”

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“The items arrived quickly and in secure packaging. The price was very competitive. It works well.”

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“Great product &gifts but very long time to received.”

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“expected more worms for £ 13.86”

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“Items easily ordered online with quick and well packaged delivery. Email communications throughout order and despatch process. No hesitation in using this company again.”

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“Really pleased with our compost bin and the service was very good, it arrived quick and would definitely order of you again.”

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“Bought a replacement water but to replace a damaged one. Excellent service and delivery. Good experience.”

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“Great cutomer service, not so great a product. Unfortunately, our 600L hot composter arrived broken. A replacement set was promptly dispatched but upon inspection some of the components it was meant to replace were also broken. We requested a refund and purchased a £15 composter from our local supermarket that does the job.”

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“Speedy service and arrived in perfect condition.”

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“Very inpressed with both product and service will definitely use again”

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“The worms arrived in 'top notch' condition. Just what I was after. Put them in there new home. It was a pleasure doing business with you. Thank you 😀”

Helpful Report

Original Organics is rated 4.2 based on 1,180 reviews