Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,189 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The service and quality of the wormery starter kits are very good I would used this company again when required.”

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“I was very impressed with your Company. I had an issue with one of the compost bins I ordered and you sorted it out immediately. Thank you”

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“Good products at competitive prices with quick delivery.”

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“Bigger than I thought which is great,I change address so went to 2 different addreses.Even though it says its rat proof I'll still put metal mess at the bottom.”

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“Very pleased with this sturdy composter with screw on lid and open at base for fluid drainaway. Note that even after packaging removal too large to fit through house front door. It was taken to rear alleyway and thrown over rear fence into garden. It is reasonably light and 72 year old female managed that. No self-assembly. Trap door at bottom for compost works well.”

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“Very pleased with the wormary and the Tiger worms are now busy munching and pooing”

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“2 gutter scoops arrived by Etsy but unfortunetly both had cracks in the scoop. A bit disapointing but I will glue or file the cracks out. These things do happen in transit so not the end of the world.”

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“I was having a problem with our Original Wormery as the tap had broken and the worms were missing! Stephen was able to help with both issues and I was sent some free worms Excellent customer service and would definitely recommend.Tap and worms are working well”

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“Great price and product.”

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“Very fast delivery. Smooth transaction from start to finish. No hesitation in recommending OO.”

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“Excellent compost bin, which was quite easy to put together - I did it without any help although it would probably have been simpler with someone else to help hold bits. I filled it immediately with weeds and cuttings and everything was beginning to break down nicely within a week. Looks smart outside the back door, where it is easy to access for adding kitchen waste. Very happy with my purchase”

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“Pleased with the product (downpipe diverter) but really disappointed with the non-recyclable packaging. Hundreds of foam or polystyrene 'chips' which will go straight to landfill and stay there for 1,000 years. What's wrong with shredded paper or card?”

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“I am delighted with my new worm cafe, doesn't look unsightly in the garden and my worms are happy in their new house 🏠 The only complaint is I purchased item 23th August and it wasn't delivered until 4th September. DPD was overnight delivery and item was in stock when I ordered and paid for it. I ended up panicking as I am going way tonight 5th September. I don't understand why when an item is in stock companies don't just get on and post them, without us customers they wouldn't have jobs”

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“Everything as expected no problems”

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“Worms active matting perfect”

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“Great product, easily constructed with good instructions, would definitely recommend and buy again!!”

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“Kept advised of delivery which was on time. Product was as described”

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“The rainwater diverter was relatively easy to install and works reasonably well. The instructions could be clearer. I installed it upside down at first and it didn't work (probably me being stupid).”

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“The package arrived in a good state and quite quickly.”

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“I hadn't used my wormery for some time so I was starting again from scratch. The starter kit arrived promptly, but it would have been helpful if it had included a copy of your leaflet explaining how to put the contents together. Fortunately I had kept my original leaflet which explained what to do, otherwise I would have been a bit stumped. My worms are busy - thank you!”

Helpful Report

Original Organics is rated 4.2 based on 1,189 reviews