Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.21

4.2 Rating 1,173 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,173 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quality at a quality price and delivered on time.”

Helpful Report

“I bought a Tiger Wormery. The wormery itself is great so far, but it definitely skimped on the worms and bedding. For the size of the wormery, it should have had around 500 worms as it says they provide enough worms to start you off, and I received at most 30. Most of the bag was dirt and the worms were very lethargic for days. I wonder how long they had been in that bag. Similarly the coir provided only gave about 2cm of bedding (after soaking of course) when there should be at least 4 inches. This is easily fixed by adding cardboard, but the instructions don’t make it clear that you should do this.”

Helpful Report

“I purchased a 227lt Harcostart Waterbutt Kit. My fault that I didn't realise the tap was just a standard one that a hose can be attached to. All my existing butts have the fast flow tap as I use with watering cans. It takes forever to fill a watering can with the standard tap. So now I have to buy a fast flow tap which makes this Kit more expensive than elsewhere. As I said I know this is my fault - so make sure you know what you are purchasing! Surprisingly the plugs for the pre-drilled holes are push in only and one was loose in the box so had come out. This doesn't bode well for retaining water when both plugs will remain in as for my required usage. No where near as strong and thick as my older Harcoster butts, better than cheaper butts but still not what they used to be. The Child proof catch is also an Adult proof catch, my fingers are not strong enough to push the catch open and my thumbs are too large to fit in the gap to push. I had to find a piece of wood that I could push in to do the job. Can't coment on the multi piece stand, assume its done to aid delivery, time will tell. I'm assuming that I will need to lay a slab under it otherwise pieces may sink into ground unevenly. Delivery was 8 days which was fine as not in a hurry, box was damaged with a large hole but contents seem to be complete.”

Helpful Report

“Came today. Very quick. I've put them in my wormer so we'll see how they settle in. Many thanks”

Helpful Report

“I bought a water butt and kit. There are some sellers who only sell the water butt itself and you have to buy the tap, lid, stand and fixing kit separately but not Original Organics. Also the delivery was quick and I put it together very easily. I'm so pleased with it!”

Helpful Report

“MY FIRST ORDER WITH ORGANICS,SO I WILL BE CHECKING THERE WEBB SITE MORE OFTEN,SO FAR SO GOOD.”

Helpful Report

“For the cost didn’t think there were enough worms in the bag. I haven’t taken a photograph”

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“Items arrived promptly and well packaged”

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“Excellent service with a very quick and efficient delivery”

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“Speedy delivery. Some seeds in bag not being eaten by birds though.”

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“Great price for branded product”

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“Easy online ordering. Good prices. Quick delivery.”

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“We had a problem with a water butt bought a couple of years ago, the team at Original Organics dealt with it very promptly. Very impressed with their customer service”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating and share your feedback on Original Organics. We greatly appreciate your support and are thrilled to hear that you had a positive experience with our customer service team. We are sorry to hear about the problem you encountered with the water butt purchased a couple of years ago, but we are pleased that our team at Original Organics was able to promptly resolve the issue for you. Ensuring our customers' satisfaction is always our top priority, and we are delighted that our customer service met your expectations. Once again, thank you for your kind words. We look forward to serving you in the future and providing you with continued excellent service. Best regards, Original Organics Team

“Purchased a hotbin. Price was good and quick delivery.”

Helpful Report

“I ordered an Aerobin composter from Original Organics. The price was very competitive, the information provided very helpful and delivery was excellent. It was very easy to assemble. I will certainly buy again from Orginal Organics.”

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“I just got it yesterday, so it's a bit early to tell. Easy to put together but it seems a bit cheap! But it's together, the 1st bit of chicken s#=t has gone in and ask me again in 3/4 months!”

Helpful Report

“...my Airobin arrived exactly as promised, its cardboard container much dampened by the rain, contents, however, unharmed. Assembly less plain-sailing than I'd hoped, but then, I am stupid!”

Helpful Report

“The Aerobin was at an attractive discounted price; arrived very promptly and fitted together easily. Time will tell how well it works!”