Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,181 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Original Organics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“your product is much better designed and far easier to empty than the earlier one I had which involved taking some down pipe off the wall to empty it!”

Helpful Report

“I was unhappy because Guttermate sent the wrong tracking information. I had a code for Yodel when in fact the delivery was by Tuffnells. Personally I think that being green is not enough, you also need to be competant”

Helpful Report

“VERY HELPFUL STAFF WHEN NOT ABLE TO SEE ORDER CONFIRMATION”

Helpful Report

“Very good product, easy to use, I'm so pleased, could recommend to friends.”

Helpful Report

“Easy to fit, beware of over tightening screws if fixing to pebbledash. Do not put in hot water to make it easy to fit, it will collapse. Watch the video, it makes more sense. The Guttermate collects a lot more water than the original one due to the water being diverted from the centre of the downpipe to the outside.”

Helpful Report

“The service from start to finish was first class. My purchase was excellent as well”

Helpful Report

“My wormery arrived and was installed immediately. I looked on Utube at videos of how to set up as I didn't understand the paper instructions, (that's just me though, probably) worms are happy and I'm I'm happy. No email came to tell me worms had been delivered. It was a hot day and I could of lost them. That was my only criticism. I look forward to the end results. Thank you. Susan Clark”

Helpful Report

“still waiting”

Helpful Report

“Gutter Mate enabled us to purchase an empty Wormery so that we could continue making wonderful compost and Liquid Gold; then we bought top-up worms to re-colonise it – thank you for making our worms and us happy.”

Helpful Report

“Easy to order happy at look of products”

Helpful Report

“Best price product with free delivery; delivery was very swift and efficient Would recommend and will buy from Gutter Mate Ltd again”

Helpful Report

“A very well designed and made product. I watched the YouTube fitting video and it was fitted and up and running within 45 minutes.”

Helpful Report

“Everything arrived although it took long than we expected. The worms have settled in and all seems fine.”

Helpful Report

“Product as described, arrived speedily.”

Helpful Report

“There was no communication (emails) from yourselves at all.”

Helpful Report

“Absolutely shocking, tried repeatedly calling and emailing with no answer, only emailed me when I raised a claim via PayPal. When my wormery finally arrived half the worms were dead, emailed again twice asking whether i could purchase more worms at a discount, company didn't answer then send me this survey. Very poor customer service!!! Customers beware”

Helpful Report

“The rating is for the product and not the service. I purchased Gutter Mate gutter mesh with clips. The clips are very fiddly and extremely sharp - difficult to clip on when high up and 3 cuts to 1 finger!!!”

Helpful Report

“Very good information given to my questions on the product regarding this filter, waiting over time to se if it works.”

Helpful Report

“I ordered two items in a short space of time from Gutter Mate. Both items were delivered promptly and were ideal for the repairs I had to do. Gutter Mate are recommended.”

Helpful Report

“Excellent service & quality product”

Helpful Report

Original Organics is rated 4.2 based on 1,181 reviews