Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,189 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just a heads up that worms being held in customs is impacting the time they spend in transit!”

Helpful Report

“The water butt that I bought was delivered quickly without extra charge, with a phone call the day before to confirm. It was as advertised on the website and I am generally very happy with it. However, I thought the packaging was excessive: it did not need to be attached to a mini pallet and wrapped in plastic, not very eco friendly. Also, the product arrived without one vital element that rendered it useless. It came without a bung for the bottom drainage hole. Luckily I had a hozelock attachment that fitted, otherwise it would have been an annoying process of following up to get the small part supplied.”

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“Quick service,my water butt was well wrapped and arrive undamaged.Easy to use website so will use again”

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“We inherited a second hand water butt without a lid but Original Organics were able to supply the correct lid shipped at no cost. Fantastic”

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“Great once I'd received it. Might get another one!”

Helpful Report

Hi Joanne, We believe this has now been solved and a new one was sent out as the other was unfortunately lost in transit. If you could please kindly follow the link to revise your review that we have sent. Kind regards, Original Organics.

“Good quality water butt. Delivered on time.”

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“Very impressed. The product was cheaper than any other source, it was delivered within 3 working days and in the middle of the time slot provided”

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“I bought a composting bin - very good value via Kirklees.”

Original Organics 5 star review on 12th October 2022

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“Quick delivery good product good response to communication”

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“First class service and good product”

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“Easy to order. Very quick delivery. The bag containing the worms was split slightly but they seemed unharmed. I was a bit disappointed by the number of worms the package contained.”

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“The lid of the composter doesn't engage properly, as it blew off in the wind.”

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“If you don't deal with this company start dealing with them. Customer service fabulous and great products at reasonable prices.”

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“Good quality water butt. Glad I had a handyman to install it. Disappointing that I did not get better info on date and time I’d delivery”

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“Received my order in right time and in good order”

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“I haven't had the Bokashi bins long enough to comment on their effectiveness but I can comment on the company. I found the attachments which secured the lids very difficult for me to operate. I wrote to Original Organics and within days they sent me alternatives which work perfectly. Very impressed.”

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“I ordered a 200L waterbutt. I was expecting it to arrive 2 weeks after purchase and it arrived 5 days (3 working days) later. Fantastic value. I would happily buy from them again.”

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“Great service. Thank you”

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“Minimal packaging. Would be better if it was not plastic and something more environmentally friendly.”

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“Aerobin 400. Easy to order, email confirmation received almost straight away. I was a bit perturbed when it said the compost bin would be sent out within 28 days, but then I received an email to say that it was coming 2 days after my order, so I was chuffed at that. All in all a very good service, unlike Amazon. Thank you”

Original Organics 5 star review on 16th September 2022

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Original Organics is rated 4.2 based on 1,189 reviews