Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,176 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Helpful ordering and speedy delivery”

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“Great recycled value with free carriage”

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“Worms arrived well wrapped and happy”

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“Provided prompt delivery of items ordered.”

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“My order of two compost bins arrived safely a week after placing the order. A well-known competitor changed the delivery of the same bins from seven days to the end of January 2024. Original Organics did exactly what it promised.”

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“Used and now awaiting results”

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“Excellent service and quality”

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“I am a repeat customer. Good services as always and my items were properly packed.”

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“Our order still hasn’t arrived after 3 weeks and repeated requests to send our order.”

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hi Nick I'm sorry to hear this happened, could you reach out to cs@gm8group.com with your order number and we can look into it for you kind regards Water Butts Direct

“Experience good very quick service delivery personnel were very helpful and friendly”

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“Great quality product, arrived very quickly and the instructions that were emailed were very clear and easy to follow”

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“Very happy with my wormery. Well packaged, good instructions , well designed and easy to assemble.”

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“Great product, super fast delivery. Slightly over packaged but it wasn't damaged or leaking so I guess it worked!”

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“I purchased from original organics.ie thinking you would have the customs business sorted. However i was still charged extra customs duty by an post before delivery, which added a day or two's delay. Fortunately the worms seem healthy enough for their lengthy stay in a plastic bag.”

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“Efficient on line ordering and prompt delivery, thanks”

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“Bought a wormery because I particularly liked the look of it compared to some other versions on the market that tend to look quite cheap. The product does look nice but compared to a wormery I've owned previously the quality is quite poor for the price. It comes with an instruction booklet which is a simple print out. It offers a bit of troubleshooting but could be a lot better. I was disappointed that the layers of the womery don't really stack together, rather they just sit on top of each other so it feels quite flimsy. It only takes a light knock for the trays to move out of alignment and therefore let rain in.”

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“Great product. And i applaud the environmental ethics of your company. Shame my trug is too big for the space available. My own fault. Wrong measurement. Too ambitious. But 5 stars for you and your products.”

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“Very worm such wow”

Original Organics 5 star review on 11th April 2023

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“I received the Wormery as promised and complete. Instructions were clear and all parts fitted easily. Only time will produce the worm casts and fertiliser for my garden. Great gift to give a family with kids!”

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“Very prompt delivery. Thank you.”

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Original Organics is rated 4.2 based on 1,176 reviews