Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,190 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“The items arrived quickly and in secure packaging. The price was very competitive. It works well.”

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“Great product &gifts but very long time to received.”

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“expected more worms for £ 13.86”

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“Items easily ordered online with quick and well packaged delivery. Email communications throughout order and despatch process. No hesitation in using this company again.”

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“Really pleased with our compost bin and the service was very good, it arrived quick and would definitely order of you again.”

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“Bought a replacement water but to replace a damaged one. Excellent service and delivery. Good experience.”

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“Great cutomer service, not so great a product. Unfortunately, our 600L hot composter arrived broken. A replacement set was promptly dispatched but upon inspection some of the components it was meant to replace were also broken. We requested a refund and purchased a £15 composter from our local supermarket that does the job.”

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“Speedy service and arrived in perfect condition.”

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“Very inpressed with both product and service will definitely use again”

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“The worms arrived in 'top notch' condition. Just what I was after. Put them in there new home. It was a pleasure doing business with you. Thank you 😀”

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“I needed to re-stock my wormer, so placed an order for more worms. They arrived quite quickly, wriggling around in some compost. I also got a coconut mat for the top of the wormery. I bought the wormery from Original Organics perhaps 10 years ago, and it has been busy working away ever since. Good investment.”

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“Delivery of item on time well protected and as advertised good value for the price against other items of a similar design”

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“Easy to build, clear instructions, worms in and given 1st kitchen waste in around 1 hour”

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“Fast delivery, very easy to assemble, great design, bin is full just waiting patiently for it to make the compost for me!”

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“Had a wormery for many years gave good liquid fertiliser and a rich compost. It came very well packaged must have shares in a bubble wrap company .The old one finally gave up as plastics do so have now bought a new one. Hopefully the same results again.”

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“Excellent, wormery product with comprehensive instructions. Also really helpful support over the phone to ensure my product was used to the best of the ability really appreciated this. Thanks very much🙏🤗”

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“Excellent service quick delivery arrived in good order very pleased”

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“Lots of help from the contact at Customer service Stephen Haggath. Price is quite expensive but so far I think the product is worth the price.”

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“I ordered a compost bin and the base on the 26th April expected it to arrive early May. Contacted them and was told black would not be in stick til the end of May so I said I would have a green one instead. This arrived fairly quickly but without the base. Rang company to be told that when order was chaned to green the person forgot to add the base. I was assued it would go out for delivery the next day. We are now on Saturday 11th May and still no base. This item has not even been dispatched as courier does not have it ! They are only oopen Monday to Friday so unable to contact them. Not a reliable company so would never use again or recommend. Customer service are very nice when you speak to them but totally unreliable!”

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“Original organics have been a wonderful comonay to deal with. My wormery arrived with a damaged lid. I contacted the company and they very quickly responded and straight away sent out a new lid. I also asked some questions about the wormery, which were very knowledgbly answered. I would highly recommend this comonay.”

Helpful Report

Original Organics is rated 4.2 based on 1,190 reviews