Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,179 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,179 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely love my new water butt. The whole process was easy to deal with (apart fm it doesn’t come with a tap) Great turn round time and delivery happened in the time allocated. Driver was really helpful and we got it into the back garden and in situ.”

Original Organics 5 star review on 4th November 2022

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“My compost bin arrived on time and I'm happy so far with it. I'm also amazed at the amount of things I can put into it to be composted.”

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“Good customer service. Delivery included all the necessary additions for installing the water butt - and more.”

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“Well this company is brilliant... great price ..great delivery.. great products... will buy from these guy's again...”

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“We have now been paid the refund in full,along with an apology, so thankyou for that.”

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“Great product, delivered very quickly, product as described, I have no hesitation in recommending this company.”

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“The Green Johanna compost bin once assembled is a good size for most garden and kitchen matter and easy to use. the instruction book was helpful and the design very pleasing.”

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“After the summer of 2022 i knew i needed to increase my stock of water butts (200L in Oak effect) to match the existing 8 i already had. Due to their size they kept my tubs and baskets watered throughout the very dry spell, without the need to revert to using precious and expensive water from the outside tap. Ordering them was quick and simple, as was the delivery, which arrived within a few days, double wrapped in cardboard so that they arrived in pristine condition. However, that was the easy bit, trying to extract the two part stand from within the butts was a very different story and far from easy, hence my score of 4. Putting them inside the butts is obviously a good way of transporting them, but getting them out involved a great deal of effort and two flat head screw drivers. As i have said above i have 8 of these water butts already and have not experienced the extraction problem before, but then they did come from another company!!”

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“The product - a package of worms for my wormery - arrived on time and in good condition”

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“Just a heads up that worms being held in customs is impacting the time they spend in transit!”

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“The water butt that I bought was delivered quickly without extra charge, with a phone call the day before to confirm. It was as advertised on the website and I am generally very happy with it. However, I thought the packaging was excessive: it did not need to be attached to a mini pallet and wrapped in plastic, not very eco friendly. Also, the product arrived without one vital element that rendered it useless. It came without a bung for the bottom drainage hole. Luckily I had a hozelock attachment that fitted, otherwise it would have been an annoying process of following up to get the small part supplied.”

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“Quick service,my water butt was well wrapped and arrive undamaged.Easy to use website so will use again”

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“We inherited a second hand water butt without a lid but Original Organics were able to supply the correct lid shipped at no cost. Fantastic”

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“Great once I'd received it. Might get another one!”

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Hi Joanne, We believe this has now been solved and a new one was sent out as the other was unfortunately lost in transit. If you could please kindly follow the link to revise your review that we have sent. Kind regards, Original Organics.

“Good quality water butt. Delivered on time.”

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“Very impressed. The product was cheaper than any other source, it was delivered within 3 working days and in the middle of the time slot provided”

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“I bought a composting bin - very good value via Kirklees.”

Original Organics 5 star review on 12th October 2022

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“Quick delivery good product good response to communication”

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“First class service and good product”

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“Easy to order. Very quick delivery. The bag containing the worms was split slightly but they seemed unharmed. I was a bit disappointed by the number of worms the package contained.”

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Original Organics is rated 4.2 based on 1,179 reviews