OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,363 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 29th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good , staff was helpful and it was a pleasant experience.”

Helpful Report

Posted 2 months ago

“Absolutely terrible. You are responsible for your suppliers actions. Obaby has taken almost an entire month to deliver the products I ordered. There should be way more clarity that the 5-7 expected days for delivery is not achievable for them. We have enough to worry about without having to worry that we have been ripped off or there has been an issue.”

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Posted 2 months ago

“Great arrived on time easy to assemble thank you”

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Posted 2 months ago

“We made our purchase via phone, and unfortunately are experieincing some difficulties with our purchase. We need to bring the item back and ask you to show us how the product functions as at the moment something seems wrong.”

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Posted 2 months ago

“I found ordering very easy, but did have to chase up the delivery. But when contacted the staff were very helpful and resolved the issue quickly.”

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Posted 2 months ago

“Excellent service! Received delivery fast and great product! :)”

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Posted 2 months ago

“The experience with Oliver’s baby care was smooth to order online. However the delivery company lets it’s down. My chair was delivered whilst we was at work, no delivery note was left to confirm the delivery and the box was just left outside of my house, unfortunately someone tried to steal it but luckily couldn’t lift the box. If they had stole it I would not have known that the chair had even been delivered. The delivery service needs improving and such expensive items should not be allowed to be left outside of someone’s house in plain sight. A note or email should also be given with confirmation of delivery.”

Helpful Report

Posted 2 months ago

“I tried to order a snail 3 times it kept giving me an error by the time I did it the 4th time it went through and I forgot to change the colour to mint. I called and emailed to say please could I have the mint colour but the package had been sent out. It was within an hour of sending I got the response to say sorry it had been sent. So although the product is great all in all I probably won’t buy again as it was overall quite frustrating.”

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Posted 2 months ago

“Incredibly helpful and responsive resolving a delivery issue with an external delivery firm, excellent customer service, great genuine product.”

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Posted 2 months ago

“Delivery ok, some box damage, when checked, not affected contents. Feedback review on purchase needs to be shared with third party supplier as this was obvious and should never have passed quality control. Not sure why review asking about returns when decided not to return item.”

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Posted 2 months ago

“Very easy to navigate website and find what I wanted. Many items were reduced and good value. Delivery was very quick.”

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Posted 2 months ago

“Easy from ordering to delivery. Delivery was swift and as stated it would be.”

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Posted 3 months ago

“Very good service and quick delivery. The price was competitive too, will shop again!”

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Posted 3 months ago

“3 delays with no communication until I enquired. Items I ordered were discontinued 2 months after I ordered but was still waiting to receive, had no choice but to accept alternatives. Parts were also missing from order and I’m still waiting for them to be sent out.”

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Posted 3 months ago

“Very good quick delivery”

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Posted 3 months ago

“Unfortunately the wrong colour of pram system was delivered however I cannot fault the company's customer service. They fixed the problem quickly and without fuss. Extremely friendly manner too. I wouldn't hesitate to buy from them again and would highly recommend them.”

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Posted 3 months ago

“Brilliant customer service. We love the pram! My son loves being in it with his little brother, we always take the pram on almost every adventure now!”

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Posted 3 months ago

“It's beautiful I love it a would rate a 10”

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Posted 3 months ago

“I'm happy with my stroller but the breaks aren't that good which was disappointed”

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Posted 3 months ago

“Great product”

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Posted 3 months ago

OliversBabyCare is rated 4.7 based on 2,363 reviews