Mr Tyre Reviews

Name: Mr Tyre
Address: 2 Station Road, Lichfield, Staffordshire
Rating: 4.73

4.7 Rating 741 Reviews

93 %

of reviewers recommend Mr Tyre

Company Reviews

Metrics

Info

4.7

Based on 741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mr Tyre:

Mr Tyre have 35+ branches across central England providing competitively priced tyre fitting, MOT testing, servicing, batteries & more. We pride ourself on top quality service at competitive prices, backed by 50 years in the business.

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Mr Tyre 5 star review on 17th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Tyres are amazing, have helped me out of some pickles in the past and they are always so friendly, quick and helpful - Couldn't recommend them enough!”

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Posted 5 years ago

“Have used Mr Tyre Worksop for my own and my wife’s tyres now. Compared to other suppliers, many of which I have used over the years they way way better. Richard and his staff are a pleasure to deal with Mike Holborn”

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Posted 5 years ago

“Big thank you for fitting me in today at the Kidderminster . Visit prompted by what I suspected was a puncture but with great prices and tyres due to be changed all four done and tracking checked and aligned . Also put the exhaust heat shield back in place . Staff really friendly and helpful . Brilliant service which was very much appreciated . Many thanks again”

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(Kidderminster) - Posted 5 years ago

“First time at Mr Tyre and Daventry branch: Luke was professional and really helpful. No appointment but seen quickly and some good advice for tyre replacement due to screw and nail in existing tyre. Competitive tyre choices on the shelf too! Will definitely use again. Many thanks”

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(Daventry) - Posted 5 years ago

“four good tyres and price reasonable, fitted quickly and was initially pleased. One week in my rear tyre is deflating, the same wheel id had a problem with which led me to replacing all four, this happens. I rang to explain at 9am and told the guy I could bring my car in at 11am, he said they were busy but could fit me in. I drop the car off and return 3 hours later, car has not been looked at. Im told they said they were busy and they had become more busy since id phoned at 9am. Did they not book me in before these people who had made it "more busy"? I ask when do they think they could look and was told " I can't give you an answer to be honest" !!!! maybe another hour. This is the point where I realise there is not much profit in a repair which will probably be for free anyway and I ask for my keys back. I visit another local tyre dealer who inspects the tyre and informs me the valve is faulty and to be honest does not look like its a valve that is one week old, sounds like the old valve to me as this wheel had gone down before on the old tyre. Another week passes and I notice the two front are losing pressure. I decide to run the car into my trusted tyre man who checks the remaining 3 wheels and discovers they are all losing pressure through the valves, in one case the valve was "barely in there". To say I'm disappointed is an understatement. I drive to work 19 miles over country roads to Chorley and come home via the motorway. What may have happened doesn't bear thinking about. So there we are great tyres but dodgy valves/ poor workmanship/ added expense of £40 to make the car safe. Im not one for leaving bad reviews but safety concerns need highlighting. Farnworth branch.”

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Posted 5 years ago

We're sorry to read your comments, Mr Booth. Using your feedback we have looked into this matter to try & understand what may have transpired. Across our 35 branches, we fit thousands of tyres and this is the first time we've been alerted to this valve issue which suggests it isn't a bad batch of valves which caused the problem. Unless a valve leaks straight away, it's unlikely they ever will. Corroded wheels can play a part but we cannot determine this now. In so far as your customer experience, we always seek to provide a high level of friendly, quality service so are sorry we couldn't get to your vehicle sooner. Wait times can be impacted if there is an issue with vehicles before yours, as we seek to complete each job satisfactorily. If you would like to discuss your case further then please feel free to contact us - customerservice@mrtyre.co.uk. Kind regards, Mr Tyre team

Posted 5 years ago

“Have used Kidderminster branch for several years, excellent prices and great service.”

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(Kidderminster) - Posted 5 years ago

“Popped into the Warwick Branch this morning, staff were friendly and welcoming. As a woman on her own and who knows nothing about cars they were not patronising when I explained the problem and let me look too. They looked at it straight away fixed a loose bracket free of charge. I had concerns about my exhaust but they advised me and did not try to hard sell anything. I was on my way within 20 minutes. I will definitely return for any other jobs that need doing. Can’t recommend highly enough. Thank you.”

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(Warwick) - Posted 5 years ago

“On way to work had a tyre failure. Not only that but others needed doing. Four tyres at short notice. These guys didn't even blink. On and out 45 mins max. Also temp brake seize. Sorted. Best price, best attitude and a genuine bunch of guys. I honestly don't know why you would go anywhere else because I won't be.”

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Posted 5 years ago

“I have used Mr Tyre Lichfield for over 10 years but I feel the new workshop and management are dedicated to upselling more than customer satisfaction.”

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Posted 5 years ago

I am sorry to see that you feel this way. We are very proud of our customer service and would like to know a little more about your experience. Please email me at customerservice@mrtyre.co.uk and i will investigate it for you. Kind regards, Pete Bamford - Customer Service Team.

Posted 5 years ago

“Arrived and dealt with quickly, after confirming price from phone quote the tyres were fitted in good time, professional staff.”

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Posted 5 years ago

“Very quick, efficient, friendly service, no drama's and good value for money! couldn't have asked for anymore! will defo use this branch again in the future! Many thanks!”

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Posted 5 years ago

“Friendly, helpful quick efficient service”

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Posted 5 years ago

“Don,t bother Emailing for a price on tyres. You get a reference number 5538 / 0208 - 1019 and automated reply. But 2 weeks later still no reply from a human with a price. Obviously business is that good they dont need the work!!! Question Underneath How fast did company reply? Theres no box for "They didnt bother" :-)”

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Posted 5 years ago

“Visited Mr Tyre in Lichfield, whilst there on Business. I had a flat tyre on my way into the city. Managed to complete my 2 appointments in Lichfield, but didnt want to travel back to Stoke on Trent on a run flat tyre. Called in to see if this could be fixed at around 1pm but next appointment was 3pm. I neede to get back for another appointment. Jack offered to put air in the tyre so i could get back home. Unfortunately the tyre had blown out. Jack was quite insistant that i didn't drive it. He rechecked the bookings and explained he could start my car but would have to break off for a booking at 1.30pm. Luckily for me this booking didnt arrive. On checking my other tyres the front Passenger was illegal so this too was changed. I was back on the road with 2 new tyes bt 2pm. As a single women i didnt feel intimidated or feel as though i was being mis-sold. A great service for a women in distress. Please pass on my thanks to Jack and Tom at the Lichfield branch, will definately be using this service again”

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(Lichfield) - Posted 5 years ago

“Northampton just off Gladstone rd. Positive experience. Good clean waiting room. With Drinks. No forced sales or pressure selling. Just perfect. Advice where needed. Great! Had two front wheels balanced today. Ex Quick Fit and Trained mechanic so I know how bad these places can be. This place was perfect.”

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(Northampton) - Posted 5 years ago

“Yesterday I visited your garage with my tyre pressure warning light on I just had two tyres fitted at a garage on my blue peought at a garage in Crewe. I was looked after by Jon at mr tyre ltd in Newcastle under Lyme garage he was my hero as he checked the tyre pressure and reset my warning light amazing and quick service thanks very much for your help jon xxx”

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(Newcastle Under Lyme) - Posted 5 years ago

“booked a basic oil and filter change service for 10am 21-10-19 ( after having a major service at the same branch 12 months ago ) arrived at 9-50 am said that i wished to wait for my car , was told that they were to busy and i would have to leave the car with them until the service could be carried out , i had traveled from coleshill , not good enough - i had pre booked for 10am for a job that should not take more than 20 mins”

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Posted 5 years ago

I apologise for this, it is very difficult to keep to exact times, although we had almost completed a service and your vehicle would have been on the lift in 20 minutes. This would have only been 10 minutes after your appointment time. Our Assistant Manager asked if you could leave the car with us as many people prefer not to wait whilst work is completed. Once he knew you had travelled from Coleshill he tried to explain that we wouldn't be long, but you didn't appear to have the time. We pride ourselves on giving very good levels of service, and it is disappointing when a customer feels let down. I hope that you will appreciate that we always try our best, and if there is an issue with a booking for a vehicle immediately before yours we have a duty to complete it properly. This can occasionally create a slight overrun to the booking times. Kind regards, Customer Services

Posted 5 years ago

“Mr tyre at Telford Popped in as had a very noisy exhaust - most helpful staff , had a look and put a new bracket on , noise now stopped Didn’t charge me Good old fashioned customer service Will use again Thankyou”

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(Telford) - Posted 5 years ago

“I've been going to Mr Tyre in Farnworth for about 3 years now, as has my partner. Always been looked after by them. Daz (I think that's his name) has always been really helpful and friendly, takes the time to show things to me and answers any questions I've had, even just curious interest ones! Cannot recommend these guys enough, I've moved to a 20 minute drive away and would still rather go to these guys despite having a garage within 1 minutes walk because I know that they will do an amazing job.”

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(Farnworth) - Posted 5 years ago

“Quote for 1 oil to VW spec 504/507 then fit a Mobil oil not of 504/507 spec and have overtightened a bracket torx bolt and damaged the star in the bolt they were last to touch. Previously they also overtightened wheelnuts but I went back.... If I'd had a puncture at 2am I'd have been stuffed.”

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Posted 5 years ago

Mr Tyre is rated 4.7 based on 741 reviews