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Millbry Hill Reviews

4.7 Rating 4,471 Reviews
93 %
of reviewers recommend Millbry Hill
4.7
Based on 4,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Millbry Hill.
How does Millbry Hill deliver?
(2 days ago)
Millbry Hill delivers items by Courier and Postal Service.
(2 days ago)
D

Delivery - Average

50.00%
Industry Average
Very disappointed with the service from Millbry Hill, now waited nearly 4 weeks for dog biscuits I order, and paid express delivery, I have been credited I’m told but that’s not the point, every time I call they say, it’s the delivery company, is at fault, why are they using them.
- Janet
We were very disappointed with the initial service when we ordered for a second time (the first being fine) I payed £2 extra for delivery on a particular day. Half the order arrived, a day late ,with no explanation of the missing half. I had to phone up to discovered the second item was temporarily out of stock. A brief email would have been courteous, and would have saved me a phone call
- Anonymous
Parcel didn't arrive on estimated delivery date. When it was delivered only one item received. The other item arrived the next day.
- ANGELA D