Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service . Very helpful and informative . They told us about all the extra features and what would be better for the fire that we purchased but was not trying to push us into buying it . I would recommend this place 100 percent .”

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Posted 6 years ago

“Informative sales team and excellence service”

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Posted 6 years ago

“Excellent service delivered on time superb engineer”

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Posted 6 years ago

“The advice received prior to purchase was very helpful. The team fitting were excellent thorough and clean.”

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Posted 6 years ago

“From walking into the shop and making a decision to having the fireplace fitted everything was first class. Confidence in the service and advice given.”

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Posted 6 years ago

“We ordered our fireplace the middle of last year as we thought we had sold our house and would be ready for the fire the end of September but the buyers pulled out!! which left us with a problem,what about the fire?, well manor house didn't worry they kept the fire until we required it, March this year!. What stars they are and the price was the same!!. We arranged our delivery with them and it was delivered on date and time. Well done Manor House, and thank you. Mr&Mrs Robinson.”

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Posted 6 years ago

“A pleasure to deal with such professional, honest and helpful team. I can not recommend them highly enough”

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Posted 6 years ago

“Great advice & excellent service.”

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Posted 6 years ago

“We have bought fires successfully from Manor House before so we were happy to give them our repeat business.”

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Posted 6 years ago

“Staff wanting to please they recommend fires to suite your price. Demonstrate each fire giving you confidence that you have chosen the right fire. It was a pleasure doing business with them.”

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Posted 6 years ago

“Great service from start to finish. The installer was very professional and knowledgable. Would highly recommend and our fireplace looks amazing !”

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Posted 6 years ago

“We're very pleased that we chose Manor House to fit a new fire and to construct a new fireplace around it. From their excellent, courteous advice in the showroom to the friendly and most efficient fitting work carried out at home, we found them to be completely reliable and would happily deal with them again.”

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Posted 6 years ago

“Could not recommend highly enough. 1. Great range and knowledge of fireplace options / surrounds 2. Expertise - can feel confident that they know what they are doing and that your fire will be safe 3. Responsive and have great customer service without exception across the whole team 4. Conscientious with the fit - looking after our floors and checking in regularly at each stage - as well as clearing up fully and talking us through how to use the fire afterwards. Love our new fire so thank you Manor House Fireplaces!”

Manor House Fireplaces 5 star review on 14th February 2019

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Posted 6 years ago

“We now have a lovely stylish wood burner thanks to Manor House Fireplaces. We were looked after very well during our visit to the showroom and the staff were very knowledgeable and friendly. We arranged a survey and this was carried out quickly. The quote we received was very competitive and we booked our fire for installation towards the end of January 2019. I was delighted to receive a phone call from Manor House in early January offering me an earlier installation date. It all went very smoothly and the fire looks great. We had a new hearth and beam as well. All was fitted very carefully and the surrounding plaster was made good. Very pleased with this very professional company.”

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Posted 6 years ago

“Excellent service and a great product, would reccommend ...”

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Posted 6 years ago

“Fantastic Service . Great staff . Showroom is the best I’ve seen. I am so pleased with my purchase. Best fire ever”

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Posted 6 years ago

“Manor House has an extensive showroom and very helpful staff, who then did a site survey to ensure the fireplace I had chosen was suitable for the location. Mine had to be "tailor-made" which they organised without fuss. The fitter did an excellent job. The new fireplace has transformed the room. I would thoroughly recommend Manor House Fireplaces if you are thinking of changing your fireplace.”

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Posted 6 years ago

“Excellent customer service. The Manager called to advise the consignment delivery schedule and all went according to plan. Highly recommended company.”

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Posted 6 years ago

“We always use Manorhouse fireplaces when buying Contura stoves great service and genuinely good team to deal with.”

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Posted 6 years ago

“Manor House Fireplaces provided an excellent service when I had my old gas fire replaced by a more modern appliance. Staff were helpful and well informed when I selected the appropriate model. Installation was undertaken by skilled (punctual) staff who really knew the job. Overall, very impressed by the service I received. Would highly recommend.”

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Posted 6 years ago

Manor House Fireplaces is rated 4.9 based on 749 reviews