Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 715 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were pleased with their professionalism and their attention to detail. We have now used them in two houses to create new fireplaces. A very traditional one with gas flame fire and the recent one which is in wall storax log burner. Which we are enjoying using.”

Manor House Fireplaces 5 star review on 19th October 2017

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Posted 7 years ago

“Manor House have completed a number of installations for us over the years. Their help and professional advice could never be faulted and has always been invaluable. The work has been completed in each case to a very high standard. The range of products available and contacts within the industry are most impressive. They are highly recommended. Carol and Jim Rawlings.”

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Posted 7 years ago

“Great advice and very professional service”

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Posted 7 years ago

“Friendly and efficient. On the day of fitting the fire the fitters arrived well within the time frame given and removed and took away the old fire. Once the new fire was in place the fireplace was left clean and tidy. A refund was due as a new lintal was not required and this was received within a couple of days of paying the balance due. Would recommend Manor House fires.”

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Posted 7 years ago

“We went to Michael because we had received a poor service from another firm and decided to change suppliers. From the beginning, Michael and his team have been brilliant. Michael is just the nicest man and so passionate about doing a great job. He bent over backwards to meet our timescales and deliver us a brilliant produce that was exactly right for our home. The installer he sent to us was brilliant too - very caring and experienced. I wouldn’t hesitate to reccomend Manor House Fireplaces.”

Manor House Fireplaces 5 star review on 18th October 2017

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Posted 7 years ago

“Expertise of fitters, and the range of stock on view in the shop”

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Posted 7 years ago

“They delivered everything they promised.”

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Posted 7 years ago

“Supplied log burning stove at competitive price. Advice was freely given and installation service was quick and competently completed.”

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Posted 7 years ago

“Fire supplied and fitted within agreed time. Advice and support given when requested ensuring the correct fire for us was purchased.”

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Posted 7 years ago

“Very efficient service and price was outstanding. Would thoroughly recommend”

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(11649) - Posted 7 years ago

“helpful staff , sound advice and delivery as promised”

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Posted 7 years ago

“Researched and it was best price. Service very good and delivered early!”

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(11572) - Posted 7 years ago

“The staff were very helpful and knowledgeable and made the whole selection process easy.”

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(11656) - Posted 7 years ago

“good service”

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(11600) - Posted 7 years ago

“Competitive pricing, delivered on time, friendly helpful and knowledgable about the product.”

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Posted 7 years ago

“Initial contact was great, price was good and the product is terrific. Great that Manor House also recommended an installer, who we dealt with separately but also did a great job. I cant quite remember the exact problem but remember being frustrated with the delivery arrangements, left with a 'fate accomplice' at the eleventh hour. Nevertheless that shouldn't detract too much from a great customer service experience overall.”

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Posted 7 years ago

“I received great service online from Martin Donaldson and he made the purchase easy for me. The product is just what I wanted and was delivered very quickly and safely, I would buy again from Manor House and recommend anyone looking for a fire to look no further. Thank you Manor House”

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Posted 7 years ago

“Kept me up to date with progress of the order and all information provided was reliable.”

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Posted 7 years ago

“Great customer service from start to finish! We went for the gazco radiance and it looks so warm and cosy! A feature in our living room. Manor house beat all quotes we had and would definitely use them again and recommend them”

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Posted 7 years ago

“Good helpful people , good advise on what fire to buy for your size room . Great service and delivery of my stove”

Manor House Fireplaces 5 star review on 30th September 2017

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Posted 7 years ago

Manor House Fireplaces is rated 4.9 based on 715 reviews