Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 750 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kept informed on the despatch”

Helpful Report

Posted 7 years ago

“Very professional, friendly and easy to deal with.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Gave me a good price and were very helpful on the phone.”

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Posted 7 years ago

“Helpful, pleasant, knowledgeable staff. Did everything they said that they would do. Goods arrived as promised and the best price that I could find.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Fantastic products and customer service. My fire was delivered in the time specified and I was kept updated with the order. I’ve already recommendation Manor House to several people. I would definitely use again.”

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Posted 7 years ago

“Not had it installed or out of packaging yet due to building work but very prompt service”

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Posted 7 years ago

“Manor House website easy to navigate and quality of pictures made fire selection very straight forward, Good range of fires available and technical information, including dimensions, on the website very good. Prices very competitive and staff at the Kenilworth store very helpful with final queries. Fire delivered within a few days.”

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Posted 7 years ago

“friendly, knowledgeable staff, returned phone calls consistently”

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Posted 7 years ago

“I was offered some very impartial advice prior to purchasing a stove. Manor House were not local to me but due to the way they helped me decide what stove was right for me I decided to place the order with them. The price of the stove was also very competitive.”

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Posted 7 years ago

“Very helpful and efficient company Would definitely recommend Manor House I”

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Posted 7 years ago

“Helpful advice good service and a competitive price, thank you”

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Posted 7 years ago

“Excellent service from very helpful staff both in the shop and from the fitter, really pleased we used Manor House.”

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Posted 7 years ago

“From visiting the Showroom to the final fitting of the fireplace & stove, everyone at Manor House was friendly, professional and could not be faulted. I have no complaints at all and would recommend this company and workmen to one and all. Needless to say, we are delighted with the finished result.”

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Posted 7 years ago

“Very competitive price on the stove we wanted and delivery well organised. Great customer service as a broken fire brick was replaced (including personal delivery to ensure didn't break in transit) in time for our installation. Would not hesitate to recommend them or use them again!”

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(11765) - Posted 7 years ago

“Product excellent, however delivery really not good. Item delivered by a local company who just left it outside front door, apparently were not allowed to take it indoors, had to leave it there until I got some help to carry it inside, and plus it was on a pallet that I am stuck with”

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Posted 7 years ago

“Good competitive price,”

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(11846) - Posted 7 years ago

“We recently bought a Celsi Flamonik Enchant Wall hung electric fire from Manor House. We are delighted with the product and the service we received. Manor House has the best range of Celsi electric fires on display from which to chose than we'd found anywhere. Excellent advice was available. The fire was delivered to our house within 5 working days. Very happy customers thank you”

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Posted 7 years ago

“Sorted out what we wanted Good service”

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(11747) - Posted 7 years ago

Manor House Fireplaces is rated 4.9 based on 750 reviews