Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,325 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I strongly recommend this business. New to the BBQ world, I was wanting to improve my cooking flavours. I was amazed, as were my guests by the impact that high quality charcoal has on a cook. It was transformative, for example, to the flavour of sweetcorn. Ditto souvlaki chicken and vegetable skewers. I will, quite simply, never go back to supermarket charcoal again. It's like going from instant to 'real' coffee. Love Logs were prompt, communicated welland delivered on quality. I can't wait to try the impact of wood pellets on my slow-cooked brisket this weekend. Buy here - you'll be glad you did. Jonathan Wilson”

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Posted 6 months ago

Wow!!!! Thank you so much Jon, this is the type of review that makes it all worthwhile 😍 There are so many things about good charcoal that make a difference to your food - the complete carbonation, the single species woods used, the high temperatures you can reach - and I'm so glad you found it! The cherry and apple chunks are going to take you to a whole new level!!! I'd go for cherry with beef, apple may be a little too subtle. Thanks so much for your review! Paul

Posted 6 months ago

“We’ve bought from Love Logs throughout this winter and the service is fantastic, the logs always show up next day! I’m not sure our local DPD man is a fan as the box is always very heavy but the wood is of fantastic quality and the box is always packed the brim.”

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Posted 6 hours ago

“Easy ordering procedure on line and prompt delivery”

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Posted 1 day ago

“Excellent logs!”

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Posted 2 days ago

“Absolutely perfect, fast delivery, quality of the wood is great and consistent deliveries after deliveries. Love the sustainability credentials too. Thank you!”

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Posted 2 days ago

“Arrived in a nanosecond and what a different log experience from our usual wood - dense and long burning 🔥 Love love logs.”

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Posted 4 days ago

This is an awesome review to read, thank you so much for taking the time to leave it 🤩 Stay toasty and we'll see you again soon Heather

Posted 3 days ago

“Reliable products, hobbit logs perfect for a small log burner. A consistent burn. Great value and great to know the sustainability background.”

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Posted 4 days ago

Thank you for much for this great review, Sarah 😍 it's great to hear that you were happy with the Hobbit Logs and we hope to see you again soon 🔥 Heather

Posted 3 days ago

“Order arrived on time, looking forward to trying them.”

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Posted 5 days ago

Thank you for the 5* review, David, we're so pleased you were happy with the delivery 🤩 Please let us know how you get on once you've tried the logs See you again soon Heather

Posted 3 days ago

“❤️love logs! Ordered 9pm and logs were delivered following morning! Great dry logs, no smoke, wonderful for wood burner as they come in different sizes. Really nice to deal with.”

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Posted 6 days ago

Thank you so much for the awesome review, Zoe, we're so glad you love your logs 💚 Stay cosy and we'll see you again soon! Heather

Posted 3 days ago

“Easy and efficient - would recommend.”

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Posted 1 week ago

That's what we do 😎 Thanks for the review! Paul

Posted 6 days ago

“Excellent small business with the personal touch. Great website, easy to use, and includes interesting articles on wood-related issues! I came across Love Logs while looking for some small logs for my multi-fuel burner, and was delighted to find their cutely-named hobbit logs, which are genuinely small at 15cm (many websites claim to have small logs but they are fibbing). Delivery was by DPD during a 2 hour time slot so no waiting in all day. And the box contained a comp slip from business owners Heather and Paul. I won't be going anywhere else for my logs from now on.”

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Posted 1 week ago

Ahhh what a wonderful review, thank you so much Juliet! I'm afraid to say the comp slips might be disappearing as our costs keep getting pushed up 🙈 but I promise the logs and the service will never change 💚 See you soon! Paul

Posted 6 days ago

“Excellent product: great firewood that burns wonderfully and looks fab in the wood holder. Great service, with punctual delivery: what's not to like?”

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Posted 1 week ago

We LOVE the square logs... we've had a few complaints from people wanting curved ones would you believe 🤣 Thanks so much for the lovely review James! Paul

Posted 6 days ago

“Great service and choice of species of wood splits and chunks for cooking outside.”

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Posted 1 week ago

Thanks for the review Chris, much appreciated! We'll always try and build the range... apple logs coming back in stock soon 🍏 Paul

Posted 6 days ago

“wonderful service. Wonderful product”

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Posted 1 week ago

Thank you so much Richard! 🔥 Paul

Posted 6 days ago

“Regularly buy from these guys and they are always great. Hate seeing endless logs in plastic netting or bags and this is the perfect solution. Good quantities, good prices, good bundles, good wood! Highly, highly recommend.”

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Posted 1 week ago

And good reviews! Thanks so much for the lovely comments, we love it when we find our people 😍 Paul

Posted 6 days ago

“Such a great passionate company to deal with, such a great concern for sustainability!”

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Posted 1 week ago

Thanks so much Jason, you got us spot on! Thanks for your support 🔥 Paul

Posted 6 days ago

“Placed an order one day, it arrived the very next day. What a service that is. Price was right, will definitely be back soon. Make the most of it, you won't be getting this service in many places. Thank You.”

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Posted 1 week ago

Ahhh thanks so much Robert, we work so hard to balance price and service and we LOVE reviews like this!!! See you again soon, legend 👊 Paul

Posted 6 days ago

“Easy to order, great product, fast delivery. What's not to like!”

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Posted 2 weeks ago

Thanks so much for the wonderful review Penny 😍 Paul

Posted 1 week ago

“Fater trying other firewood on,ine stores, Love Logs has the best and consisteny quality of logs.”

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Posted 2 weeks ago

Thanks so much for the review, that's certainly what we aim for!!! 🔥 Paul

Posted 1 week ago

“Speedy delivery and good quality logs, customer service was very kind.”

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Posted 2 weeks ago

Thanks so much for the kind review Dragos and sorry for the slight issue, I appreciate your understanding while I sorted it out! Heather

Posted 1 week ago

“Wanted some charcoal and logs for my Ooni pizza oven and I have to say they are excellent. Despite the cold weather we had a successful evening of pizza cooking and a lot of that success was down to the quality of the fuel.”

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Posted 2 weeks ago

Ahhh this is amazing to hear, thanks Andrew - taking dodgy fuel out of the equation for new pizza makers was the original idea behind the business, so we love hearing these little snippets! Huge summer of pizza ahead for you by the sounds of it 🍕 Enjoy! Paul

Posted 1 week ago

Love Logs is rated 5.0 based on 2,325 reviews