Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,269 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 21st January 2025

185

Anonymous

Anonymous // 01/01/2019

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“I strongly recommend this business. New to the BBQ world, I was wanting to improve my cooking flavours. I was amazed, as were my guests by the impact that high quality charcoal has on a cook. It was transformative, for example, to the flavour of sweetcorn. Ditto souvlaki chicken and vegetable skewers. I will, quite simply, never go back to supermarket charcoal again. It's like going from instant to 'real' coffee. Love Logs were prompt, communicated welland delivered on quality. I can't wait to try the impact of wood pellets on my slow-cooked brisket this weekend. Buy here - you'll be glad you did. Jonathan Wilson”

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Posted 5 months ago

Wow!!!! Thank you so much Jon, this is the type of review that makes it all worthwhile 😍 There are so many things about good charcoal that make a difference to your food - the complete carbonation, the single species woods used, the high temperatures you can reach - and I'm so glad you found it! The cherry and apple chunks are going to take you to a whole new level!!! I'd go for cherry with beef, apple may be a little too subtle. Thanks so much for your review! Paul

Posted 5 months ago

“Easy to order, arrived very quickly, and packed sustainable. Great business model. I’ll definitely be buying again.”

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Posted 8 hours ago

“The only place i've ordered logs advertised as being 6-8 inches that are actually 6-8inches so will definitely return for more! My woodburner is small and I have bags of logs I can't use because they are 1-2 inches longer than advertised and I can't trim them off. It's been a real challenge finding anywhere that cut logs small enough and deliver in Staffordshire so thanks Love Logs.”

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Posted 1 day ago

“Good service, speedy delivery”

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Posted 2 days ago

“Excellent communication and very good customer service. Would certainly recommend buying from Love Logs”

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Posted 2 days ago

“good fuel, good firelighters”

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Posted 2 days ago

“My first order... wonderful service, great choice and very well priced. Plus easy to understand information. I will order again for sure. Chris”

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Posted 2 days ago

“Very good product at a very reasonable price and delivered quickly.”

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Posted 3 days ago

Thank you Peter, very good of you to say, thanks for the order and the review 🔥 Paul

Posted 3 days ago

“Great product, excellent service and environmentally friendly win win”

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Posted 5 days ago

Thanks Andrew, amazing review, we appreciate you! Paul

Posted 3 days ago

“Excellent product, bought the beechwoood splits a few months ago but i'veupgraded my offset so got some oak logs to try now.”

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Posted 5 days ago

Thanks so much Lewis, lucky man with a new offset!!! You won't be disappointed by the oak 🔥 Happy cooking... Paul

Posted 3 days ago

“Great delivery times and quality logs for both open fire and log burner. Second delivery, will continue using.”

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Posted 6 days ago

Thank you for the great review, we're so glad to hear you're becoming a regular 🔥 See you again soon Heather

Posted 3 days ago

“Great logs burn beautifully. Not only that, absolutely no plastic involved, cardboard boxes sealed with paper tape easy to open ,and no waste. AND Paul and Heather organise tree planting throughout the world. What's not to like!”

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Posted 1 week ago

Thank you for the fantastic review, Jean! We're so happy to hear that the tree planting and lack of plastic is important to you, because it's really important to us too 😊 See you again soon Heather

Posted 3 days ago

“Top quality wood, first class service. Highly recommended.”

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Posted 1 week ago

Thank you for the first class review, Philip! We love seeing our long-time customers' names pop up so thank you also for your loyalty the past few years 🤩 See you again soon Heather

Posted 3 days ago

“Fabulous quality hardwood logs I ordered the hobbit size and they are perfect for my small stove Ordering and delivery was simple And the delivery man took them to the back of my house near my log store for me Very happy with my purchase and will definitely be ordering more from Love Logs”

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Posted 1 week ago

Thank you so much for the brilliant review, and the lovely picture, Carol, we're so glad you loved your logs 🔥 Stay cosy and we'll see you again soon Heather

Posted 3 days ago

“Great logs, perfect size for my log burner and fast delivery included in the, very reasonable, price.”

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Posted 1 week ago

Thanks David that's very good of you to say! Stay toasty 🔥 Paul

Posted 1 week ago

“Good quality wood at a good price. The order arrived promptly to my door. All the wood was well dried and burns wells.”

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Posted 1 week ago

Thanks very much Lesley, we get a lot of stick about pricing from people who don't understand exactly what we do, so we love the reviews from the people who get it 😊 Stay toasty 🔥 Paul

Posted 1 week ago

“These guys are great - logs in good condition and no pallet to break down (comes in cardboard boxes). Kindling also good. My go-to provider for last 2-3 years.”

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Posted 1 week ago

Thanks so much Guy! It was breaking down pallets (and splitting logs 🤦‍♂️) that gave me the eureka moment to start the business, and we love finding our people! Thanks for the support, and stay toasty 🔥 Paul

Posted 1 week ago

“Easy to order. Quick delivery and good quality logs. Happy customer.”

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Posted 1 week ago

... and happy supplier! Thanks so much for the review Jane 🤩 Paul

Posted 1 week ago

“Great service, logs delivered next day, Mum was very pleased! Very convenient indeed”

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Posted 1 week ago

Thank you Richard, super happy to have helped you out helping your mum out!!! Appreciate the order and the effort to leave a review. Paul

Posted 1 week ago

“simple online ordering - speedy delivery - logs and kindling burn really well”

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Posted 1 week ago

Thanks so much Michael, we appreciate the order and the effort to leave a review! Stay toasty 🔥 Paul

Posted 1 week ago

“Quality, consistent wood!”

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Posted 2 weeks ago

Thanks for the awesome review, James, we're glad you love your logs! See you again soon Heather

Posted 1 week ago

Love Logs is rated 5.0 based on 2,269 reviews