LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,547 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,547 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

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“I requested a sample of Moth Eye Acrylic, which arrived very promptly and satisfied my need to see and handle this excellent product. I then placed an order which arrived very well packed and again promptly. Excellent service and competitive prices.”

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Posted 1 year ago

“Every time I’ve ordered wood for framing from Lion the orders have been dispatched super promptly, the frames have been in great condition and on the only time I had a problem the person I spoke to on the phone couldn’t have been more helpful and friendly. I can’t recommend them highly enough. Philip Michael Martin. Artist.”

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Posted 1 year ago

“Great products and quick delivery!”

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Posted 1 year ago

“Mount cutter due to arrive between 26th and 30th October. Still hasn’t arrived and apparently “lost in transit” (as of 3rd November)”

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Posted 1 year ago

“Very easy to deal with and competitive pricing”

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Posted 1 year ago

“Always good service, reliable delivery, web site excellent for reviewing and ordering products. The regular updates and instruction videos are again excellent.”

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Posted 1 year ago

“Mix up with delivery which was sorted very quickly by very helpful staff. Delivery as ever was very prompt and follow-up assistance was very friendly and professional as always. A special thank you to Natalie who handles our orders so perfectly We would recommend Lion and will continue our lengthy custom with this brilliant supplier .”

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Posted 1 year ago

“Exceptionally speedy service.”

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Posted 1 year ago

“I believe the way to judge a truly good company is how well they deal with problems, even when, (as in a recent delivery to me), it was due entirely to damage by the delivery company. There was no protracted review or discussion on what had happened, Lion immediately sent a replacement order, which I received the next morning, such that I could still fulfill my framing obligations on time.”

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Posted 1 year ago

“First class service and good communication when mat cutter didn’t arrive. My only request would be change your transport company, they were appalling. They give no communication and when questioned didn’t know where the parcel was. Mat cutter finally arrived with a guy doing freelance work for them. I’m sure you will agree this isn’t very good. Regards David Howson.”

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Posted 1 year ago

“Excellent service and rapid delivery”

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Posted 1 year ago

“Good quality molding, quick reliable service, well packaged delivery.”

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Posted 1 year ago

“Service is good but why do I have to pay £14 delivery every time I use the chop service when I can easily collect from Lions. Why show a map when there's no counter service. All this has happened since Covid and I find it very annoying!!!”

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Posted 1 year ago

“I bought the minirail system for my wife's Open Studios art displays. Very well made and looks great. The really important thing is to get your screws in a straight, horizontal line. The videos and manuals rather skip over this. Sometimes when you drill into a wall the drill slips and this can cause problems. If it slips up or down you need to try a little to the left or right. The position of the screws along the rail is not critical but if you are above or below the line then the clipping of the rail won't work because there is little flexibility in the metal rails. You could use a laser leveller but I don't have one. I used a 2m spirit level to draw the horizontal line and then marked off 30 cm intervals as recommended. To minimise error I first used a thin drill bit (3 or 4 mm) as a pilot hole and then finished off with a 6 mm bit as recommended. Of course the rail covers any pencil marks of the line and so the finished rail looks very professional. Fantastic product.”

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Posted 1 year ago

“I needed a new underpinned, and they’re not cheap. After chatting with Shane he advised me which machine would suit both my needs and my budget. I ordered the machine and was informed by Shane that it was available to pay in 3 interest free payments. This was a godsend as it allowed me to get the machine the next day, to keep me working, and manage the finances. I will certainly make Lion my first port of call for any other purchases I make. Extremely good customer service”

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Posted 1 year ago

“I would like to take a moment to comment on the excellent customer service provided by Shane O'Driscoll this week. The process of ordering a new Underpinner was made easy, and even enjoyable!, thanks to Shane. His attention to detail, positivity, can-do attitude and clarity in communication gave me confidence in the purchase. I really felt that he 'bent over backwards' to answer my queries and process the sale. This experience is consistent with my prior interactions with Shane whereby he is always helpful and reliable. I actually feel a sense of relief when Shane answers the phone as I know that my inquiry will be resolved effectively and efficiently with little fuss or mis-communication. Thank you Shane!!!!”

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Posted 1 year ago

“LION had what I wanted (and a wide variety of choice on top of that). Delivery was quick and efficient. Materials arrived well packed and the contents were as expected.”

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Posted 1 year ago

“As always, excellent service and product and great value from Lionpic. I did have problems with the delivery, where some boards were damaged in transit, but Lionpic responded quickly and took immediate steps to rectify the problem.”

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Posted 1 year ago

“Excellent service and super fast delivery. Spot on 👍🏻”

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Posted 1 year ago

“Great service even to our far flung address.”

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Posted 1 year ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,547 reviews