LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,859 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Lifeline24 on 31/12/19 and have been very happy with the quality of the equipment and it’s ease of use. I was impressed by the service given on the telephone by Lifeline. The key safe is now in a convenient external location on my mother’s house where the keys are stored. The test my brother did to your telephone line was impressively answered with my mother’s name in a greeting. The alarm itself is round my mother’s neck at all times and gives us brothers piece of mind that if my elderly mother fell then she could press it for Assistance. All round we are very happy with the product which was required after my father passed away in December - thank you.”

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Posted 5 years ago

“It is very reassuring to know that we can call for help should be need it.”

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Posted 5 years ago

“Very pleased with the excellent service. Can’t find anything to complain about. Ladies on telephone nice and friendly calling me by my Christian name. Glad to say I haven’t need their help so far, just got for peace of mind of my family after falling down some stairs and breaking arm.”

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Posted 5 years ago

“Seems very good so far. The help was excellent with setting it up.”

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Posted 5 years ago

“Just set up lifeline. Very pleasant lady answered doing the set up test.”

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Posted 5 years ago

“Very easy to order and arrived next day. Set up was simple and it works in the whole flat.”

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Posted 5 years ago

“The equipment is invaluable in maintaining my independence at the same time providing reassurance to my relatives.”

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Posted 5 years ago

“The forms seemed to be a bit repetitive with the questions but the actual customer service was very fast and efficient and whilst doing the set up call the person on the other end of the call was very kind and helpful. We now have more peace of mind .”

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Posted 5 years ago

“So easy to order, so easy to set up. Great customer service and support. Definitely brings peace of mind to the family.”

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Posted 5 years ago

“The alarm arrived the next day Was very easy to set up just as the instructions said Given all the family peace of mind knowing that there is help at hand”

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Posted 5 years ago

“Lifeline is easy to install and easy to use. The only flaw is the difficulty of being heard when not near the base unit. It does make one appreciably more confident than when relying on just a telephone to summon help in an emergency. I have recommended it at least one friend.”

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Posted 5 years ago

“Hopefully this will bring peace of mind for my family as I have had a couple of falls.”

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Posted 5 years ago

“Lifeline24 is just superb”

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Posted 5 years ago

“Knowing that help will be there when I need it gives me peace of mind.”

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Posted 5 years ago

“Arrived within 48 hours. Fairly easy to set up. Staff helpful to test new unit and now we are up and running with that extra peace of mind.”

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Posted 5 years ago

“I ordered Lifeline for my 93 year old mum after she suffered a bad fall. Previously she had had a personal alarm which functioned via the house alarm but the house alarm had been broken shortly before. I was very concerned to find a suitable substitute and was delighted to learn about Lifeline. The service has been second to none and the alarm system is very responsive. I have gained great peace of mind knowing that this system is in place.”

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Posted 5 years ago

“Without a doubt a truly 5-star service. At every stage, from comparing alarm service providers, to clarity of information, to competitive prices with choice to meet individual needs and requirements, with a straight forward ordering process, quick delivery, simple installing, a friendly helpful reassuring voice on the phone, and providing a feeling of security and safety for the alarm holder and their family demonstrates that Lifeline 24 is an excellent service. In fact it is BRILLIANT”

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Posted 5 years ago

“I got this for my mum. It arrived very quickly (next day) and was very easy to set up. I also liked how the team did a number of tests to ensure it could respond wherever mum was in the house. Also the box has a speaker that allows someone to communicate with you if the alarm is activated which is a great idea. Unfortunately the set up for us meant the box was in a different room, but they were quick to respond with telephone calls to mum via home and mobile before alerting anybody else. This was all tested with them at the start so we were reassured the system worked. We have only had it a week, but the confidence it has given me and my mum is invaluable.”

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Posted 5 years ago

“Ordered this for my mother as I live in the US and my brother is not local either. We have other safety precautions in place but knowing mum has this in addition in case she cannot get to the phone is peace of mind. Interestingly my mother and her siblings had used one of the first era of these for my grandmother, so it was interesting to see how the personal alarm had improved. I did a price comparison to a similar product offered by the local council, which you think would be cheaper, but in fact it was cheaper to go with Lifeline24, and to be quite honest my mother wasn't thrilled to go through the local council anyway - win win!!”

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Posted 5 years ago

“The alarm arrived next day post and was very easy to setup and install. Testing was simple and the call centre staff were very professional, courteous and friendly - all round, a great experience. The alarm works well - hope we don't need to use it for real!”

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Posted 5 years ago

LifeConnect24 is rated 4.7 based on 7,859 reviews