LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,872 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“Bought for my husband on recommendation from my sons friend. It was a very easy set up, but the router cable was too short for our purpose, no problem, just bought a longer cable and all fine. Very nice voices even when hubby presses button in error. Thank you 😊”

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Posted 4 months ago

“very good had to call me acouple of times when I have caught thr button by miskake. can't fault them.”

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Posted 4 months ago

“My mum hasn't used it yet as in hospital”

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Posted 4 months ago

“Outstanding customer service. Had a low battery alert on the base station, phoned customer support and after a quick analysis concluded a new unit was required. The replacement arrived via Royal Mail just 25 hours later on a Sunday.”

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Posted 4 months ago

“We used life line for my uncle and now for my mum very pleased with the service”

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Posted 4 months ago

“BcdefghiA g”

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Posted 4 months ago

“Adds to security. Helpful when you have to contact them.”

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Posted 4 months ago

“Very patient, friendly and helpful responders.”

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Posted 4 months ago

“I’m so happy with this lifeline it gives use peace of mind if my mum should fall the alarm goes off without pressing it x”

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Posted 4 months ago

“I love my new alarm thank you. It came the next day. Very quick. I had a bit of trouble but the team helped me it's working well. Danica”

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Posted 4 months ago

“The was an update to latest unit.”

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Posted 4 months ago

“Your Lifeline 24 was of no use to me as it could not connect to an EE Signal. Has I known this was the case I would not have ordered it in the first place as I had changed my Mobile phone to O2 because of the very poor service from the EE signal. I did receive two calls on seperate days from you to check if I was OK, this was whilst the Pendant etc was in transit after being posted back to you so, like my phone whilst with EE, it worked well outdoors but not at home. I would be grateful if you would inform me when you receive the returned pendant and when my full refund ha b een placed in my bank. Thank you Pam Hammer”

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Posted 4 months ago

“First pendant was faulty, but the 2nd delivers the following day worked fine. I've been impressed by the call centre staff - very professional & understanding. Thank you.”

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Posted 4 months ago

“Very prompt service, phone contact excellent. Thank you.”

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Posted 4 months ago

“Easy to order and set up”

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Posted 4 months ago

“Up to now the service has been excellent”

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Posted 4 months ago

“I have had a Lifeline 24 for some years now but was getting concerned as what was to happen when all Land Lines were withdrawn. I called Lifeline 24 about this and was sent a new Alarm Box which plugs directly into an electricity supply, without the need for a phone line connection. The new box came very promptly and seems to be working as it should. I have had it checked, together with the wrist button.”

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Posted 4 months ago

“Very nice man on phone when I inquired about alarm system. Delivered and installed by myself no problems, very pleased nice girl answer call when checking alarm button”

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Posted 4 months ago

“Ordered on Wednesday delivered on Thursday easy set up process with great support from the customer service team, had cause to use it on the weekend excellent service thankfully turned out to be false alarm but gave confidence the the system works if required. Very pleased with service and the peace of mind it provides to family”

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Posted 4 months ago

“It's different to what I wanted I really wanted that would've been useful when I was out”

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Posted 4 months ago

LifeConnect24 is rated 4.7 based on 7,872 reviews