Lakeland Furniture Reviews

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lakeland Furniture deliver? How long does Lakeland Furniture take to deliver? Does Lakeland Furniture deliver on time? How is accuracy and good condition of items delivered by Lakeland Furniture?

Returns

How is Lakeland Furniture returns process?

Customer Service

How can I contact Lakeland Furniture? How quickly does Lakeland Furniture resolve customer queries?

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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

How quickly does Lakeland Furniture resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 49% of reviewers feedback is Lakeland Furniture resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

89.81%

Industry Average

“ Excellent service. Very good price, and very quick delivery and very pleased with what we bought. We would definitely use them again ”

- Anonymous

“ Fantastic customer service will keep me coming back. The chair I bought came with the wrong base, so I filled in the online form and got a reply within 11 minutes (!!) saying they'd ship the correct ones straight away. Thank you! ”

- Ian

“ I had an issue with my purchase, didn't get a reply to my email. Contacted them on their WhatsApp number and the sorted it ASAP. Excellent customer service. ”

- David Richards

Lakeland Furniture Reviews

Customer Service - Good