Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 953 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 25th August 2024

Anonymous // 01/01/2019

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“Quality products. Good prices. Fast delivery.”

Helpful Report

Thank you so much for your 5-star review of Keith Builders. We are thrilled to hear that you had such a positive experience with us. At Keith Builders, we strive to provide quality products, good prices, and fast delivery to our valued customers. Your recognition of these aspects of our service means a lot to us. We will continue to work diligently to maintain the highest standards and deliver exceptional service. Thank you once again for your glowing review. We truly appreciate your support and look forward to serving you in the future.

“Very helpful and friendly staff. Even when a mistake on my online oreder they took the initiative to call me and check.”

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Dear Quinton, Thank you so much for giving Keith Builders a 5-star rating! We truly appreciate your support and it means a lot to us. We are thrilled to hear that our staff members were helpful and friendly during your experience with us. We pride ourselves on providing outstanding customer service so it's fantastic to hear that our team went above and beyond to assist you. Thank you once again for your kind words and for choosing Keith Builders. We look forward to serving you again in the future!

“Easy and smooth purchase online. At the last moment I couldn’t be in for the delivery. KBM changed delivery days for me. Great service, highly recommended.”

Helpful Report

Dear Paul, Thank you so much for your glowing 5-star review of Keith Builders! We truly appreciate your feedback and are really pleased to hear that you had an easy and smooth purchase experience with us. We understand that unforeseen circumstances can arise, and we're glad that our team at KBM was able to accommodate your request and change the delivery days for you. Providing excellent service is our top priority, and we're delighted that you found our service to be great. We are to have your recommendation, and we look forward to serving you again in the future. Best regards, Team KBM !

“Great product, excellent price thank you.”

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Dear Sean,Thank you so much for taking the time to rate us with five stars! We really appreciate your kind words and your support for Keith Builders. Thank you for choosing Keith Builders and if there's anything else we can assist you with, please don't hesitate to reach out. Thank you and have a fantastic day!

“Ordered on-line for local delivery at decent price and short delivery date. Material arrived undamaged, on time by a smiling lorry driver. All good so far. Will use again”

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“Very helpful staf as i wasnt 100% sure what exactly i neede quick delivery”

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“Great service received item next day. Thanks would buy from this company again”

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Thank you so much, Paul, for your amazing 5-star rating of Keith Builders. We really appreciate your feedback and are thrilled to hear that you had a great experience with us. Thanks for choosing us and we would be more than happy to assist you with any future purchases.

“Quick response to my order going in online and the delivery was excellent. I did have one little hiccup but nothing I could not overcome. Hence my score of four rather than five. I have dealt here before and will purchase here again, no problem.”

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Dear Alex, Thank you so much for taking the time to rate Keith Builders with 4 stars! We appreciate your feedback and are thrilled to hear that you had a quick response to your online order and an excellent delivery experience. We apologize for the little hiccup you encountered, but we're glad to know that it was something you were able to overcome. Your loyalty as a returning customer means a lot to us, and we look forward to serving you again in the future without any issues. Thank you for choosing us as your preferred builders! Best regards, Keith Builders Team

“Brilliant place to go. Friendly and efficient staff. Great prices as well.”

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Dear Tony, Thank you for being a loyal customer and for choosing Keith Builders. We are truly grateful for your support and look forward to serving you again in the future.

“Very helpful & quick response to query during Christmas/New Year shut down enabled me to place order same day and result in delivery the next. Good selection of insulation products with competitive prices. Rather buy from local builders merchants that offer this good service than from national companies that then charge a fortune for delivering to this area.”

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Dear Philip,Thank you so much for your amazing 5-star rating of Keith Builders! We really appreciate your support and are thrilled to hear that you had such a positive experience with us. Your comment about preferring to buy from local builders merchants who provide excellent service rather than national companies that charge exorbitant delivery fees means a lot to us. Thank you once again for your generous feedback. We look forward to serving you again in the future!

“Very helpful prompt service fast delivery good price”

Helpful Report

Dear Peter, "Very helpful prompt service fast delivery good price" - Your feedback perfectly captures the essence of our commitment to providing excellent service, efficient delivery, and competitive pricing. We're thrilled that we could meet your expectations! Thank you for your wonderful review and for choosing Keith Builders. We look forward to serving you again in the future!

“Good service”

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“Prompt delivery and good quality gravel, exactly as required. Thanks.”

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Dear Norman, thank you for your positive feedback! It means the world to us. Should you need any further assistance or have any queries, please do not hesitate to reach out.

“Excellent service”

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Dear Murray, thank you for your positive review, and we look forward to serving you again in the future.

“GREAT SERVICE , QUICK DELIVERY AND EASY TO ORDER”

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“I spoke to Jeff at KBM about gravel / chuckies for my drive and he quickly explained type / availability / cost etc and said I should book online with a discount code. I did it immediately ordering up 11 tons at an outstanding price delivered. Gregor spoke to me on the phone an hour later about delivery and within 36 hrs 12 bags were delivered by Allan to a space near my property as my drive is too tight for large lorries. An outstanding local service and level of support and I would strongly recommend KBM to anyone looking for a good deal and excellent customer service. Well done KBM.”

Helpful Report

Thank you Maurice for your wonderful 5 star rating of Keith Builders. We are very pleased that you feel Jeff and Gregor went above and beyond in their customer service to make sure your order and delivery went smoothly. We are thrilled to hear that you would recommend us to others and we really appreciate your kind words about our services. Thanks again for your feedback and your business!

“Easy clear website to order from. Collection of my goods was quick and friendly from the staff.”

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Thank you so much for your 5 star rating. We are delighted to hear that you had a great experience with Keith Builders.. We appreciate your feedback!

“First time that I have used KBM (having recently moved into the area) and I am extremely impressed with both the service and the quality of the products that were delivered. Indeed, my order (fence posts, rails, mortar and plasterboard) was delivered within just a few days of ordering online...I wasn't expecting that so very pleased. Everything that I ordered was delivered, all in very good condition and placed exactly where I wanted at the front of the property. Furthermore, prior to delivery, I was phoned to confirm the date and time of delivery which allowed me time to make the necessary arrangements in preparation. I will definitely be using KBM again as I have several projects planned over the coming months (or years !). From an online perspective, searching for items and subsequent ordering was a simple and pain-free process. Very pleasing for a DIYer like myself.”

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Thank you for your wonderful 5 star review Colin. I'm glad to hear that you have had such a positive experience with Keith Builders online purchases. It's great that you were able to find the items you needed on our website and everything arrived in tip-top condition and exactly when you wanted. We are so happy that you found the process of acquiring your products easy and enjoyable and we look forward to providing our services for you in the future.

“Excellent service and first class customer satisfaction”

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Thank you Scott, for your generous 5-star rating of Keith Builders. We are committed to providing excellent service so are glad to have met your expectations.

“Was delivered quickly and with great care”

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Thank you Alistair for your 5 star rating of Keith Builders! We appreciate the feedback as we strive to provide a top notch service. It`s wonderful to hear that reflected in your review. Thank you again.

Keith Builders is rated 4.9 based on 953 reviews